: Director of Revenue Operations, Americas
60 Wells Avenue
Newton, MA 02459

Employee Testimonials

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About CyberArk:

CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industrys most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the worlds leading organizations, including more than 50 percent of the Fortune 100, to protect against external attackers and malicious insiders.

Job description:

The Director of Americas Revenue Operations is a critical role to deliver our next phase of growth in the Americas region. In this high-impact role, you will lead Americas Sales strategy and operations across all market segments with responsibilities spanning go-to-market definition, planning, processes, tools/technology, analytics, and enablement. You also will take a holistic lens across the full revenue funnel including Marketing, Insides Sales, and Customer Success to create a seamless and integrated customer journey and to actively identify levers to optimize our performance. You will report to the VP of Global Revenue Operations as well as the Americas leadership team, field professionals, Finance, and other colleagues in the Global Revenue Operations team.

Responsibilities:

  • Define regional go-to-market strategy and operating plan inclusive of segmentation, routes to market, roles, and coverage, growth drivers, and strategic initiatives
  • Apply market analytics and models to inform resource budgeting and capacity planning
  • Lead operating rhythm including annual planning, forecasting, and business reviews in partnership with Americas Leadership, Finance, and Global Revenue Operations teams
  • Apply data-driven approach to optimize territory assignment and quota planning, in partnership with Sales leadership and Finance
  • Establish reporting and analytics on key metrics such as pipeline, sales productivity, sales velocity, etc. to identify insights, implications, and actions to optimize performance
  • Create and implement cross-functional processes such as account segmentation, data management, territory management, lead-to-revenue, and channel operations
  • Support strategic growth initiatives and projects globally and in the Americas region
  • Partner with other functions such as HR, Finance, Legal and various other teams at to assist in addressing issues, building plans, and delivering programs
  • Work with the Finance team regarding compensation plan designs and updates
  • Prepare and present analyses as it relates to go-to-market effectiveness

Job requirements:

  • 10+ years of experience in related roles (e.g., Strategy and planning, Sales Ops, Rev Ops, Marketing Ops, Customer Ops, Financial Planning & Analysis and/or Analytics)
  • Deep and broad understanding of Sales strategy and operations, and alignment with Marketing and Customer Success in high-growth B2B technology environment
  • Ability to structure and execute complex analyses and synthesize into clear, actionable insights with business impact
  • Familiar with Business Intelligence & Data visualization tools (e.g., Sisense, Tableau) and Sales/Marketing technology such as SFDC and Marketing Automation platforms
  • Strong pulse of external Revenue Operations landscape such as trends, best practices, KPI benchmarks, go-to-market models, and productivity levers
  • Excellent verbal and written communications skills, including presentation skills to all levels within the organization
  • Experience interacting with senior stakeholders within the organization
  • Strong project management skills and drive for ownership and results
  • Ability to prioritize and multi-task and to work in a dynamic, fast-changing entrepreneurial environment
  • A smart, bold but humble attitude to work collaboratively with CyberArkers across the organization
  • Ability to travel internationally as required

CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status

Full-time

Employee Testimonials

Casey Mandrioli
Inside Sales Representative

“Working at CyberArk is great because it is such a friendly environment.  Everybody knows one another and is supportive of the whole CyberArk team.  I always know that I have so many people that can help and teach me and that all want me to succeed.  CyberArk is a fun place to work because everyone truly enjoys working here.”

Ethan Ben-Joseph
Security Consultant

“The greatest asset that CyberArk offers as an employer is its bold culture that focuses on teamwork and providing incredible service to CyberArk customers across the globe. No matter the challenge, we work confidently every day knowing that we have amazing teammates always ready to jump in with their expertise and experience.”

Dganit Keidar
Software Engineer, R&D

“Being a CyberArker is awesome. You feel it in the great atmosphere that "runs down the corridors". You feel it in the company's high commitment to professionalism. You feel it, because you've got amazing co-workers and you feel the unique "DNA" of CyberArk, that makes it so very special.”

Lavi Lazarovitz
Cybersecurity Researcher

“I work at CyberArk because I believe that if you do something, be the best at it, and CyberArk is the best when it comes to cybersecurity. CyberArk allows you to bring your ideas to life and learn something new from your peers on a daily basis. CyberArk is built on the idea that people are your greatest asset and you can feel the strong culture on a daily basis.”