: Director of Product Management, Payments
401 Park Drive
Boston, MA 02215

Employee Testimonials

Maura Grimes Toast
Edmund Korley Toast

Office Tour Photos


Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

Bready* for a change?

The Payments teams are the hidden heroes and heroines of Toast. Your team ensures a restaurant can always perform the mission critical act of taking a payment from a guest, even in the middle of a power outage! As an integrated payment processor, Toast processes millions of dollars per day, and at the end of the day, makes sure that money gets to a restaurants bank account. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.

As a Director of Product Management, you will partner to help craft the vision and lead a team responsible for current and long-term innovations in our portfolio of payment products. Our product platform consists of core processing, payment workflows, payment devices, fraud and risk management, and value added products.  As a leader on the payments team, we need your help working closely with the rest of the Toast organization, as well as merchants, card brands, processors, and other partners. Help us scale to millions of users, and provide restaurants with financial services that make their lives easier!

About this roll*: 

  • Collaborate with senior leaders across the organization to define success for payments
  • Manage, coach, develop, and retain product managers who own specialized domains and roadmaps
  • Anticipate the challenges and opportunities for a rapidly growing payment platform and proactively take steps to address them
  • Understand the impact of Covid-19 on guests, restaurateurs and their employees to deliver timely product advances in a dynamic space
  • Identify optimizations for our product by working with card brands, processors, and partners
  • Articulate the product vision and strategy, ensure roadmaps reflect this
  • Manage multiple projects and fulfill product requests while meeting tight deadlines

Do you have the right ingredients?

  • A track record of success (and enjoyment) in people leadership, building high performing product management teams, and developing exceptional talent
  • Experience working closely with Payments Networks, Acquirers, and Solution Providers 
  • History of success with merchant or payment facilitator processing
  • Knowledge of international Payment Processing is a plus

 *Bread puns are optional


Employee Testimonials

Maura Grimes Toast
Maura Grimes
Field Service Coordinator

"Ahh toast is awesome! The people, the culture, the bouncy balls, the crazy customers, the killer POS system, and the incredible talent floating through the air. "

Edmund Korley Toast
Edmund Korley
Software Engineer

"I've been participating in the Toast2Toast mentoring project. As a relatively new engineer at Toast, getting the opportunity to discuss technical (and other) topics with a mentor has been really valuable."

Kendal Austin Toast
Kendal Austin
Sr. Marketing Manager

"I have a degree in Marketing Communications and have worked in B2B technology my entire career. My background ranges from social media to paid programs to product marketing. I heard about Toast from a mentor and was connected with the co-founder on LinkedIn. As the second Marketing hire at Toast, I've had the opportunity to be a generalist as well as a specialist, moving where I was needed as the team grew."

Archie Grace Toast
Archie Grace
Engineering Manager

"I looked at a lot of start-ups during my last job search and Toast was by far the most exciting. It was instantly obvious to me how the product is useful to people and why someone might want to buy it. The proof of that has been in the way we have grown and the excitement we have already generated. However, what really excites me about the company is that I feel like we are just scratching the surface in terms of what we can accomplish. There are SO many untapped opportunities around our product and as we continue to grow, I am excited about being able to explore them more.​"