Job Post

Director of Product Management

101 Arch Street
Boston, MA 02110

Were building Bostons next great tech company - come be a part of it! ezCater was founded by two software engineers and serial entrepreneurs in 2007. Today, we have the only nationwide online marketplace for business catering in the United States, a $23.9 billion market. Our 3.6M+ on-time ratings and reviews, our 60K+ caterers and restaurants, and our 5-star customer service make it superbly easy for people to find and order great food for their meetings and events. Were backed by Insight Venture Partners, Iconiq Capital, and Wellington Management - we're on a path to $1B in 2019 and $2B in 2020, and we'll get there - even more surely if you come help us.

At ezCater, we care a lot about building insanely helpful products that our customers and caterers love to use. Your focus will be the catering side of our marketplace. Were building out tools to help our catering partners better manage their catering business and youll lead the team tasked with finding and delivering innovative solutions to them.

You will:

  • Define and drive the vision for one of our core product areas.

  • Manage, inspire, and grow a team of product managers working under your direction.

  • Collaborate with business, design and engineering teams to assess value, usability and feasibility of new product and feature offerings.

  • Uncover insights from our catering partners and help us create innovative solutions and functionality to solve them
  • Guide cross-functional teams in a fast-paced, agile environment.

You have:

  • 10+ years of experience managing and developing software products that end users love

  • 5+ years of hands-on product management experience defining roadmaps, prioritizing and scoping work, collaborating with design and engineering peers, and driving business outcomes

  • 5+ years managing and coaching A players

  • Significant experience in user research, bolstered by heartfelt empathy for users
  • A solid understanding of UI/UX and a healthy respect for the value of concept testing, experimentation and A/B split testing
  • Great instincts, an entrepreneurial mindset, and a laser focus on outcomes
  • A highly collaborative approach, supported by excellent communication and organizational skills

  • A proven ability to influence decision-making at all levels within an organization

  • A solid understanding of applicable web technologies
  • Substantial experience working directly with agile development teams

  • Experience in an fast-paced, growth-oriented enterprise SaaS company a plus

What youll get from us

Importantly, youll get sane working hours and a huge amount of flexibility around work/life balance. Have people in your life of any age who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and heres what else youll get: Market salary, stock options youll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K, health/dental/FSA, long-term disability insurance, subsidized T-passes, a great office in the heart of Boston, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies), and knowing that you helped get this rocket ship to the moon.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.

Category: Product Management

See What It's Like To Work Here

ezCater is the world’s largest online marketplace for business catering. ezCater’s online ordering, on-time ratings and reviews, and award-winning customer service help businesspeople from organizations of all sizes and industries make meetings more successful and employees happier. ezCater partners with over 60,000 restaurants and caterers that use its product suite to grow, manage, and analyze their catering business.


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