Toast: Director of Product, Digital Ordering for Restaurants & Consumers
401 Park Drive
Boston, MA 02215

Employee Testimonials

Maura Grimes Toast
Edmund Korley Toast
Kendal Austin Toast

Office Tour Photos

Video

We are a rapidly growing company thats revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help craft the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

We are looking for a highly-motivated, energetic, and entrepreneurial Product Director to pioneer our efforts to provide a best-in-class digital ordering experience for guests and restaurants (e.g. takeout, delivery, order ahead, etc). You will be responsible for creating new experiences that empower restaurants to leverage the full power of digital ordering while also advancing our existing, high-growth digital ordering offerings. This is a highly unique opportunity to contribute to the early growth of a major new strategic area that could significantly impact Toasts future growth. We are looking for exceptional candidates with a track record of independently defining, developing, launching, and scaling new B2B and consumer (B2C) software products in the restaurant and hospitality industry.

As a leader for this product, you will:

  • Set the product direction and strategy, including an aggressive roadmap to improve the digital ordering experience for restaurants
  • Work within a cross-functional team to create a new business line focused on digital ordering for restaurants and consumers through launch new products and partnerships
  • Develop deep relationships with restaurateurs to assess needs, pressure test ideas, and roll out new products/features
  • Immerse yourself in the consumer dining experience to ensure that restaurant products/features are helping restaurants better serve their guests
  • Work with a team of UX designers to create delightful experiences for guests and restaurants alike
  • Prepare and deliver, clear and concise executive-level presentations on your product strategy, roadmap, execution, and go-to-market plans

Do you have the right ingredients?

  • 12+ years of hands-on consumer (B2C) and B2B software product management experience, with increasing scope and responsibility
  • A successful track record of delivering great products to market
  • Experience in utilizing design thinking, innovation, and testing to develop new products and features to serve user needs
  • Strong executive presence to develop and communicate product, strategic, and business plans to cross-functional leadership
  • Experience in restaurants and/or hospitality is desired by not required



Full-time

Employee Testimonials

Maura Grimes Toast
Maura Grimes
Field Service Coordinator

"Ahh toast is awesome! The people, the culture, the bouncy balls, the crazy customers, the killer POS system, and the incredible talent floating through the air. "

Edmund Korley Toast
Edmund Korley
Software Engineer

"I've been participating in the Toast2Toast mentoring project. As a relatively new engineer at Toast, getting the opportunity to discuss technical (and other) topics with a mentor has been really valuable."

Kendal Austin Toast
Kendal Austin
Sr. Marketing Manager

"I have a degree in Marketing Communications and have worked in B2B technology my entire career. My background ranges from social media to paid programs to product marketing. I heard about Toast from a mentor and was connected with the co-founder on LinkedIn. As the second Marketing hire at Toast, I've had the opportunity to be a generalist as well as a specialist, moving where I was needed as the team grew."

Archie Grace Toast
Archie Grace
Engineering Manager

"I looked at a lot of start-ups during my last job search and Toast was by far the most exciting. It was instantly obvious to me how the product is useful to people and why someone might want to buy it. The proof of that has been in the way we have grown and the excitement we have already generated. However, what really excites me about the company is that I feel like we are just scratching the surface in terms of what we can accomplish. There are SO many untapped opportunities around our product and as we continue to grow, I am excited about being able to explore them more.​"