Job Post

Director of Manufacturing Operations

Aila Technologies
11 Huron Drive
Natick, MA 01760

Aila is redefining how retailers interface with their customers through a platform of high-performance enterprise devices built around Apple products, such as iPad and iPod. Our mission is to become the predominant technology provider to retailers who are deploying tablets and mobile devices in-store – and we’re well on our way with clients like Stop & Shop, Pacific Sunwear and Bloomingdale’s. We believe that the future of retail technology will be based around consumer devices that are simpler, lighter and more familiar – transcending the limitations and expense of current technologies while providing an enhanced and more personalized shopping experience.

Aila is an exciting startup that is experiencing rapid growth. We’re VC-backed, at revenue, and working with partners such as IBM and Apple to deploy technology to premier enterprises worldwide. We’re an entrepreneurial and funloving team, dedicated to building a great company, and are looking for superstars to join us for the journey.

Position Details

The Director of Manufacturing Operations position at Aila is a multi-functional role that requires collaboration with engineering, sales, marketing and management. The individual in this role will focus on product quality and production timeliness while preparing us to scale rapidly. This role calls for leader that can support and grow our internal manufacturing team and also develop and nurture relationships with domestic and international vendors. Additional responsibilities include:

  • Developing product manufacturing plans from pre-production to full scale fabrication, assembly and fulfillment
  • Source, qualify and nurture relationships with contract manufacturers and manage both internal and external production and purchasing
  • Ensure processes and procedures are in place to support established quality standards, optimize production and maintain safety
  • Lead Inspections, QA, and own certifications (FCC, Apple MFi, UL, CE)
  • Sunrise to sunset Supplier Lifecycle Management including sourcing, selecting, qualifying, SOWs, RFQs, contracts, communication and relationship building
  • BOM creation, rev control and automation, and product costing
  • Inventory forecasting, procurement, control and automation
  • Packaging and shipping logistics
  • Manage proto builds and low volume/high mix (100’s) to high volume/low mix (qty 10,000’s) production of electronics, plastics and metal components and assemblies


  • 5+ years management experience within production & operations at a technology products company
  • BS Degree in Engineering, Supply Chain Management, Manufacturing / Technology, or equivalent required
  • Strong mechanical aptitude as applied to assembling and troubleshooting product
  • Demonstrated people manager with skills and judgement to work autonomously
  • Strong knowledge of lean manufacturing principles a plus
  • Competency with Microsoft Office and Google-suite is essential. Experience with statistical software is desired. Familiarity with 3D CAD, particularly SolidWorks, a plus
  • Experience at a fast-growing company a plus
Category: Corporate Functions

See What It's Like To Work Here

Aila is at the cutting edge of bringing digital experiences to brick-and-mortar in the enterprise with sleek, iOS-based, scanning-enabled kiosks & handheld devices. 

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