VentureFizz Job Board

303 Jobs Listed
New York |

ABOUT RIGHTWAY

Rightway was founded in early 2017 by a team of dedicated healthcare, business and technology leaders seeking to create a high-tech, high-touch solution that would improve healthcare for both employees and their employers. 

Rightway empowers employees to get the highest-quality, most cost-effective care by pairing each member with a Clinical Navigator who guides them through their healthcare journey. A member can contact their Navigator by calling directly or chatting via the web and mobile applications, allowing members to engage...

Cambridge |

New to market, incredibly innovative, and already recognized as one of the Boston Globes Top Places to Work, Hydrow is the Live Outdoor Reality (LOR) rowing machine that delivers on-river experiences at home with workouts led by world-class athletes. Engaging twice as many muscles as cycling (86%, in fact), Hydrows interactive technology delivers challenging virtual fitness programs, including On the Mat offerings like yoga and Pilates from gorgeous locations around the world.


Hydrow connects users with an entire community of...

Boston |

About the Role

Customer Success Specialists at Validity are enthusiastic problem solvers! The Customer Success Specialist loves to troubleshoot client problems, as well as view and analyze situations from a very logical, systematic perspective. In this role, the Customer Success Specialist will be responsible for onboarding and training new clients with the end goal of ensuring product adoption and usage. We believe that businesses are human, and our team is committed to identify, instrument, and help you implement thoughtful and profitable ways to drive revenue...

New York |

Place Exchange is the first true programmatic platform for OOH, connecting programmatic marketers to OOH publishers via direct DSP integrations. The average American spends 70% of their time outside of the home, and thanks to rapid proliferation of digital displays in cities and venues around the world, Digital OOH is the most hotly anticipated new entrant to the programmatic and omnichannel ecosystem.

The Place Exchange Talent Network will allow us to stay in touch with you as our team continues to grow. Share your profile and resume with us below, and we'll use the information...

Boston |

Description:

Our Customer Success team is on a mission to help customers grow by delivering best-in-class services and support with the overarching goal of helping customers achieve their business goals. That means youre solving for the customer every day and enjoy coming up with the creative solutions they need to be more successful.

Responsibilities:

Customer Success Managers will ascertain customer goals and collaborate on customized strategic plans to drive business value through the LinkSquares platform. CSM's will engage customers via strategy calls and emails...

New York |

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

Were seeking a copywriter to play a critical role in bringing to life the Tripadvisor brand for millions of people. You'll help transform one of the most iconic brands in the world with messaging that connects with travelers and elevates the brand. To succeed, you are a...

New York |

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

Boston |

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

Cambridge |

Your Impact 

With the goal of delivering mutual success for edX and our partners, Relationship Managers manage a large portfolio and growing a select number of partners in their journey of hosting top-notch content on the edX platform by providing advisory support in order to meet the goals of edX and the partner institution. Through excellent account and project management skills, together with a combination of problem-solving, time management, and organizational skills, you can deliver real business outcomes for edX and our partners. 

Your Team...

|

Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 240 health systems ...

|

6 River Systems is a Shopify company leading the way to faster fulfillment. E-commerce changed the world and 6 River Systems is building solutions to power faster fulfillment with collaborative mobile robots and cloud-based software.

As a Configuration & Integration Operations (CI-Ops) Engineer, you will drive configuration management, validate integration between cloud-based systems, and develop an ecosystem of tools for automating software releases across our network. In this...

Cambridge |

New to market, incredibly innovative, and already recognized as one of the Boston Globes Top Places to Work, Hydrow is the Live Outdoor Reality (LOR) rowing machine that delivers on-river experiences at home with workouts led by world-class athletes. Engaging twice as many muscles as cycling (86%, in fact), Hydrows interactive technology delivers challenging virtual fitness programs, including On the Mat offerings like yoga and Pilates from gorgeous locations around the world.


Hydrow connects users with an entire community of...

Boston |

Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

 

Were...

Lexington |

Technical Account Managers are responsible for serving as a customer’s technical partner at Mimecast, providing both technical guidance on routine support matters and strategic advice on effective utilization of the Mimecast platform.  As this is a paid service offering, customers will have high expectations for the engineer’s technical knowledge, overall engagement, and customer facing skills.  The role requires a thorough understanding of the challenges and expectations of corporate IT teams, the ability to clearly communicate technical issues, and the ability to...

Lexington |

This role is based within the Professional Services (PS) team. We are looking for a highly motivated, team player with excellent problem-solving, organizational skills and Go to Market experience.

This role coordinates all aspects of a project for a client, from inception to installation. The individual required for this role needs to be someone with autonomy and possess the ability to drive extensive interactions with Sales, Customer Success, product development, Implementation teams and other members of cross-functional teams.

The ideal...

Lexington |

Mimecast is seeking a passionate, strategic Principal Customer Success Manager to join our team and serve as a trusted advisor to our large enterprise customers.  In this highly visible role, the Principal Customer Success Manager will be accountable for successful adoption and value realization for the product and services our customers have purchased.  They are responsible for representing Mimecast’s most strategic enterprise customers within the business, collaborating and building strong relationships with cross-functional teams (Sales, Product, Engineering) to...

Lexington |

Customer Success Account Managers are responsible for representing the customer within the business, interfacing with all departments to ensure customer delight.  A CS Account Manager has the responsibility for a portfolio of Mid-Sized customers.  They are the custodians of the experience within that base from a proactive and reactive perspective.  The CS Account Manager is a complex, demanding and highly visible role with many outcomes expected. It requires a highly-organized individual with good business acumen, strong planning skills, sound technical orientation...

Lexington |

Customer Success Account Managers are responsible for representing the customer within the business, interfacing with all departments to ensure customer delight.  A CS Account Manager has the responsibility for a portfolio of Mid-Sized customers.  They are the custodians of the experience within that base from a proactive and reactive perspective.  The CS Account Manager is a complex, demanding and highly visible role with many outcomes expected. It requires a highly-organized individual with good business acumen, strong planning skills, sound technical orientation...

Lexington |

As a Mimecast Senior Professional Services Consultant, you will be involved in pre- and post-sales activities, working with newly acquired and current Mimecast customers. The role will present Mimecast’s Professional Services offerings to customers and continuously work with customers to implement and optimize Mimecast through post-sales. While supporting customers, engage with various internal Mimecast teams to ensure that technical issues are handled quickly and appropriately. You will be expected to build close relationships with Mimecast’s Onboarding, Support,...

Lexington |

Mimecast is looking for a Technical Support Associate to join our team!  This exceptional person will have a solid technical background and sharp troubleshooting skills to provide support for the Mimecast Platform to IT Administrators.

Are you...

  • Looking to help solve problems, in a fast-paced, cutting edge technology environment?
  • Someone that wants to work with customers?
  • Always thriving to improve everything you do?
  • Someone who takes pride in scaling things up?
  • Excited by the...
Lexington |

Mimecast is seeking a Senior Customer Success Manager to join our team!  Senior Customer Success Managers are responsible for representing the customer within the business, interfacing with all departments to ensure customer delight.  A Senior Customer Success Manager has the responsibility for a portfolio of Enterprise customers.  They are the custodians of the experience within that base from a proactive and reactive perspective.  The Senior Customer Success Manager is a complex, demanding and highly visible role with many outcomes expected. It requires a highly-...

Braintree |

Have you ever been online trying to pay a bill, and thought to yourself: why are you making it so hard for me to give you my money? Thats the problem we solve for mid-market organizations across multiple verticalsprimarily utilities, local government, insurance, and consumer finance organizations.  

Invoice Clouds SaaS customer engagement, e-billing, and payment platform helps accelerate collections, improve security, reduce costs, and enhance the customer experience.  

As a company that values...

New York |

Engagement Consultant, Compliance

About the Team:
SS&C Eze is seeking an Engagement Consultant to join the Product Engagement Group in its Boston office. The Product Engagement group acts as subject matter experts within the industry, providing insight into best practices within their area of expertise.

The Product Engagement – Compliance team consults our clients on the pre- and post-trade compliance capabilities of the Order Management System (OMS) and Execution Management System (EMS) offered by SS...

New York |

Overview:  

Rightway was founded in early 2017 by a team of dedicated healthcare, business and technology leaders seeking to create a high-tech, high-touch solution that would improve healthcare for both employees and their employers.

Rightway empowers employees to get the highest-quality, most cost-effective care by pairing each member with a Clinical Navigator who guides them through their healthcare journey. A member can contact their Navigator by calling directly or chatting via the web and mobile applications, allowing members to engage where its...

New York |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
New York |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Cambridge |

We are excited to be seeking a Customer Success Manager to join our team! You will be an integral part of our Customer Success team and will be tasked with thinking critically and creatively about how to best support our clients to drive their business success with our support.


What Youll Be Doing:

  • Handle both inbound and outbound calls and emails, building and maintaining strong relationships with our client base, while supporting agents utilizing our EverQuote Pro platform.
  • Be a strategic consultant for our agency business, in a role...
Cambridge |

The Customer Success Team at EverQuote is tasked with taking exceptional care of our diverse and ever-growing  agent base. Core to our values as a team is our ability to work with agents to grow their businesses and realize a true return on investment with our products. 

 As a Business Consultant, you will work with a dedicated book of agents to deliver positive campaign outcomes. You will be a strategic consultant and trusted advisor for your customers, in a role that combines both revenue protection and revenue growth. You will recognize and nurture cross and up-sell...

New York |

About SevenRooms

SevenRooms is a guest experience platform that helps hospitality operators connect data across the guest journey. We enable operators to automatically drive revenue & profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat business. Founded in 2011, SevenRooms is venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth. We were included on Inc.s annual Best Workplaces & Forbes Best Startup Employers lists in 2020.

About the Role

The Director, Client Onboarding...

Boston |

Interested in working at Hudl? Awesome. Heres what you need to know.

Our goal is to change the way coaches, athletes and analysts prepare for and stay ahead of the competition. Whether its with video, stats or a combination of the two, we want our tools to help every step of the way. Thats why were always hiringwe need the best because a product is only as good as the people behind it.

 

Hudl is looking for an experienced Customer Success Manager to add to our team - serving our Elite customers. Youll work with existing professional teams and...

Boston |

We are the Presto company. Starburst is on a mission to modernize data access & analytics. Our company was founded in an unusual way - with customers and revenue from the beginning. Our growth is already ahead of some of the most successful software start-ups, and we don’t plan on slowing down!

Our opportunity is huge: every large company in the world suffers from a data silo problem. Traditional data warehouse products approach the problem with old solutions that breed inefficiency and ultimately can’t help business analysts run fast analytics on all their...

Boston |

We are the Presto company. Starburst is on a mission to modernize data access & analytics. Our company was founded in an unusual way - with customers and revenue from the beginning. Our growth is already ahead of some of the most successful software start-ups, and we don’t plan on slowing down!

Our opportunity is huge: every large company in the world suffers from a data silo problem. Traditional data warehouse products approach the problem with old solutions that breed inefficiency and ultimately can’t help business analysts run fast analytics on all their...

Boston |

We are the Presto company. Starburst is on a mission to modernize data access & analytics. Our company was founded in an unusual way - with customers and revenue from the beginning. Our growth is already ahead of some of the most successful software start-ups, and we don’t plan on slowing down!

Our opportunity is huge: every large company in the world suffers from a data silo problem. Traditional data warehouse products approach the problem with old solutions that breed inefficiency and ultimately can’t help business analysts run fast analytics on all their...

Boston |

Company Description

Nexthink is the global leader in digital employee experience management. Our products allow enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experiences. Through a unique combination of real-time analytics, automation and employee feedback, Nexthink gives IT teams the insight they need to empower and even delight people at work.

Headquartered in Switzerland with US headquarters in Boston, Nexthink also has offices in France, UK, Germany, Spain and UAE. Our growing team of Nexthinkers is proud...

Boston |

Privy is the #1 reviewed app for sales in the Shopify App Store. 500,000+ small e-commerce brands around the world use Privy, helping them generate $5 billion in sales. Our mission is to provide the tools, education, and support small ecommerce brands need to grow their online stores and build thriving businesses.

Privy is a rapidly growing, successful startup that takes pride in the fact that our employees make a big impact, not just on our business, but on our customers too. We were recently named an Inc. 5000 fastest growing company (#3 in Boston!),...

Boston |

DraftKings Inc. (Nasdaq: DKNG) is a digital sports entertainment and gaming company. Its simple, at DraftKings, we believe lifes more fun with skin in the game. For that reason, were committed to responsibly creating the worlds favorite games and betting experiences. Headquartered in Boston, MA, with offices around the globe, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do, and think you will too.


A customer-centered community.

...
|

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, were on a mission to transform receivables and deliver on the most mission critical payments across education, healthcare, travel and B2B. Weve got a leading technology platform and a global payments networked that is unrivaled. What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:
Flywire was founded in 2011 by a...

Boston |

Solution Consultant



Cogito is seeking an experienced, technically proficient and skilled Solution Consultant, with interest in artificial intelligence driven systems, modern voice and web technologies. As a Solution Consultant, your role will be key to working with Cogito clients to provide the best solution experience. The ideal candidate has a mix of client facing skills and Enterprise level Network/Security/Cloud know-how. This position reports to the Director of Solution Consulting.

...
Boston |

Manager, Customer Onboarding Services 

About Drift  

Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms -- not days later. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.

About...

Waltham |

At Yottaa, we’re dynamically changing how major retailers think about the eCommerce channel. By improving site performance by over 30%, our Acceleration Platform makes the shopping experience fast, smooth, and engaging. It gives our clients the freedom to innovate with new technologies, significantly increase their conversions by almost 10% on average, and it allows them to direct their development resources to create new functionality.

Your Role

As Yottaa's Director of Customer Success you will become an expert in Yottaa's software solutions and...

Providence |

Overview

Providence, RI

Who we are:

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and...

Boston |

About You:

We are looking for the next Product Support Specialist to join our mission of providing impactful and efficient support to our partners. The Product Support team works closely with educators, administrators and other district stakeholders to help them maximize the tools Ellevation offers to better serve their EL student population. We deliver thoughtful and efficient solutions to our partners by combining communication skills, such as active listening, with technological skills such as Excel, JIRA and SQL. Additionally, we work every...

New York |

Our Seismic Services team is responsible for designing and delivering a world-class experience for our customers. For most of our customers, this is the first initiative of its kind in terms of organization wide transformation and impact. The work starts even before they become customers. During the sales cycle, we partner with prospective customers to understand and map their marketing transformation priorities and objectives to a detailed implementation and ongoing adoption plan. During implementation, we partner with our customers to deliver on that plan, with a focus on time-to-value...

Providence |

Overview

Who we are:

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to condition and...

Boston |

Are you passionate about eCommerce and fitness and looking for an opportunity that combines those two? Are you looking for a role that is highly collaborative and has global exposure? ASICS Digital is looking for an eCommerce Operations Manager in Boston with a background and interest in eCommerce platforms. You will be the functional subject matter authority on Salesforce Commerce Cloud, Salesforce Marketing Cloud and Salsify PIM tool for the global instances of ASICS.com and...

|

6 River Systems (6RS) is a Shopify (SHOP) company leading the way to faster fulfillment. E-commerce has changed the world and our solutions power winning warehouses of the future. Were revolutionizing warehouse automation with collaborative mobile robots driven by artificial intelligence and advanced cloud-based software.

As a Deployment Engineer at 6RS, you will lead...

Boston |

As a leader of the CS and Support organization, our job is to solve for both the customer experience and our employee experience.  We will do this by creating trust with both our customers and our team through our humility, open-mindness, and giving the team a strong sense of purpose with being part of the Customer Success organization. Our job is to empower the team giving them the clear vision, direction, and support they need to grow and be successful in helping our customers own their growth. 

The Senior Manager of CSM will lead a team of...

|

Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

The Sr....

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User satisfaction lies at the heart of Formlabs success. The capabilities of our technology are growing rapidly, and so are the needs of our team. Were looking for:

  • Expert teachers to help our customers learn the ropes of 3D printing
  • Problem solvers to figure out what went wrong and how to fix it
  • Empathetic communicators to...
|

Openly is rebuilding insurance from the ground up, re-imagining, and improving every aspect of the customer experience. Doing this requires a rapidly growing team of amazing, curious, empathetic people with a wide range of skill sets--spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.

And now is the perfect time to join the journey. Heres why:

  • Its working. Were now in six states and on our way to operating countrywide. We have thousands of agents selling our product and millions of dollars of annual customer premiums....
Boston |

Are you an experienced social media marketer who wants to lead social media for one of the largest footwear companies in the world? Do you thrive in creating creative, engaging and innovative social content? Our Digital Marketing team is changing how ASICS develops relationships with our consumers on social media more engaging, innovative and data-driven.


This position will lead the vision and development of organic social content for global social channels, manage calendar planning and deployment, own global reporting and...

Boston |

Are you an experienced digital marketer who wants to drive digital transformation for one of the largest footwear companies in the world? Our Digital Marketing team is changing how ASICS develops relationships with our consumers - more personal and more data-driven - to grow our e-commerce business globally.


This position will lead the development of cutting-edge digital campaigns for global brand campaigns, brand storytelling and content. This individuals focus will be building digital content and channel plans for CRM, paid...

Boston |

Are you a digital marketer who wants to help drive digital transformation for one of the largest footwear companies in the world? Our Digital Marketing team is changing how ASICS develops relationships with our consumers - more personal and more data-driven - to grow our e-commerce business globally.


This position will support the development of cutting-edge digital campaigns for new product launches and key global events. This individuals focus will be helping to build digital strategies for CRM, paid media, social media,...

Nashville |

At Tend, were combining top-notch care with soothing and safe environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience. Headquartered in Nashville and New York City, weve opened our first dental studios in Manhattan and Brooklyn, with more studios opening in 2020.


Reimagining dentistry takes a unique and diverse team, all working together through commitment, collaboration, and creativity to create the worlds first dental wellness...

Boston |

About You:

We are looking for the next Product Support Specialist to join our mission of providing impactful and efficient support to our partners. The Product Support team works closely with educators, administrators and other district stakeholders to help them maximize the tools Ellevation offers to better serve their EL student population. We deliver thoughtful and efficient solutions to our partners by combining communication skills, such as active listening, with technological skills such as Excel, JIRA and SQL. Additionally, we work every...

Boston |

Position Overview

The right candidate will thrive in a dynamic environment, contribute innovative ideas, demonstrate flexibility, and drive customers towards strategic goals. The Enterprise Customer Success Manager is responsible for managing a defined book of business to ensure our largest Enterprise-level customers successfully deploy, optimize, and maintain Rapid7 solutions and continue to renew their licenses year-over-year.

CSMs are the customer relationship leaders that secure long-term relationships, drive adoption of Rapid7 solutions, team with Account...

Boston |

About Panorama:

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving ten million students have adopted the Panorama platform as paying customers including the entire states of Iowa and Hawaii as well as large districts like New York City, San Francisco, and Dallas. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how...

Cambridge |

Devo, the cloud-native logging and security analytics company, empowers security and operations teams to maximize the value of all their data. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud. Headquartered in Cambridge, Mass., Devo is backed by Insight Partners, Georgian, and Bessemer Venture Partners. Learn more at ...

Framingham |

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Business Journal as one of the 10 fastest-growing private companies in Massachusetts and named THE BEST large company to work for on Business Journal’s Best Places to Work list published in June 2019, Definitive Healthcare is on an incredibly exciting trajectory. The company has more than doubled in size in the past 2 years and has over 400 employees. Our...

Braintree |

Have you ever been online trying to pay a bill, and thought to yourself: why are you making it so hard for me to give you my money? Thats the problem we solve for mid-market organizations across multiple verticalsprimarily utilities, local government, insurance, and consumer finance organizations.  

Invoice Clouds SaaS customer engagement, e-billing, and payment platform helps accelerate collections, improve security, reduce costs, and enhance the customer experience.  

As a company that values...

New York |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
New York |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Philadelphia |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Lexington |

JOB DESCRIPTION

The Retail and eCommerce Business Unit is looking for a Customer Success Manager to build on our initial strategic customer successes and continue the momentum. This is an exciting, dynamic role for someone interested in a business role that is also tech-forward within the fast-growing world of AI and robotics. The successful candidate will have a consultative style with a particular strength and passion for being the customer advocate within complex, big-ticket solutions for the world’s largest retailers and eCommerce...

|

Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. We give you accurate, comprehensive, and current insights into your computing environments to provide you the data you need to manage, transform, and optimize with confidence.


Device42 is an exciting, rapidly growing company that provides the most comprehensive agentless discovery system for Hybrid IT available today. We give our customers accurate, comprehensive, and current insights into their computing environments to provide them...

New York |

Who We Are:

Backed by Battery Ventures, Canaan Partners & ITOCHU, JOOR is a Series C start-up that provides the world's most recognized brands and retailers with a digital wholesale management platform that transforms the way these businesses work.  

With a CEO recently named a Woman to Watch in 2020 by Luxury Daily, and a CTO from Google, JOOR is attracting top talent to drive market dominance.  We have 140 employees in 10 global offices, including NYC, Philadelphia, LA, Milan, London, Madrid, Melbourne, Berlin and Tokyo. And, we are continuing to grow...

Boston |

Cogito is searching for a Customer Success Manager to support clients who have licensed the Cogito Dialog platform to improve the behavioral intelligence of their sales and service agents. The ideal candidate will be a self-starting problem solver who has a track record of getting things done!


On a daily basis the Customer Success Manager will work cross-departmentally to oversee a portfolio of clients and ensure each client is fully utilizing the platform and set up for long-term success.


...
New York |

About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We are an enterprise customer data platform that empowers marketers to create personalized data-driven experiences for the customers. Were scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.

Simon Data is a data-first customer experience orchestration platform, designed to disrupt the marketing technology and marketing cloud category. Simons platform...

Boston |

About Drift

Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms -- not days later. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.

About the team

We put the customer at the center of...

Boston |

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Proofpoint is looking for a proactive, responsible, highly motivated Professional Services Consultant to join our team in leading implementations of Proofpoint solutions and maintaining technical relationships with our enterprise customers.  

The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT...

|

We are searching for a Hardware Reliability Project Coordinator to help support our growing customer sites. An ideal candidate possesses hardware support experience, multi-tasking ability, and can work both independently and across the organization effectively.  You will join our Hardware Reliability Team, combined with software support, configurations, and deployment engineering teams, to make our customers successful. This position has opportunities for the candidate to grow with the company and take on additional responsibilities over time. This unique role requires a mix of first...

Boston |

As a Manager of Customer Success you will manage a team of 8-10 CSMs who support our SMB customers. You will be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established CSM's in a fast-paced and rapidly changing environment. As Klaviyo continues to grow we will be focusing on scaling the SMB CSM team, youll be responsible for understanding SMB customer challenges and needs and driving the vision for our SMB customer experience as we continue to drive efficiencies for our teams.

You will...

Boston |
 

The Senior Manager of Customer Support will lead a team of managers ( and by proxy their teams of Product Experts) to deliver on the vision of the Global Customer Support team to deliver a world class customer experience. You'll be responsible for the growth and development of your team, driving efficiency, and acting as an escalation point for issues ( resolving them as they arise), and helping to develop the strategies necessary to reach Klaviyos goals. 

The position reports to the...

Boston |

Klaviyo is hiring our first Manager, Voice of the Customer (VoC) to establish our VoC program and deliver actionable insights to our business. You'll own our NPS and CSAT, and develop customer stories from the insights you've collected. You'll collaborate across our Customer Success organization to build and execute our Customer Advisory Board. Our ideal candidate is obsessed with measuring and improving customer experience. 

How Youll Make a Difference:

  • Own and drive a comprehensive Voice of the customer strategy for...
Boston |

Partner Academy Content Specialists are responsible for executing day-to-day content operations and will create high-quality, relevant, and engaging content to help Klaviyo partners grow their clients businesses. 

Youll create strategic content across a variety of different formats, but primarily written and video content. Youll collaborate closely with fellow members of the Academy team, partnerships, marketing, sales, and customer success more broadly to create interesting and educational content. 

Academys mission is to enable our partners and customers to grow through...

Boston |
Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for CSMs who are passionate about providing the best experience to customers who are scaling their businesses with Klaviyo. This is a great...
|

Cogito is looking for an experienced Program Manager to join our Client Services organization. Our Program Managers ensure that program delivery is on time, contract-compliant, and able to provide committed business value. Our focus is on creating the necessary structure and governance to ensure realization of program benefits, working in concert with the operational and strategic elements of both Cogito and our clients.


A Cogito Program Manager (PM) is passionate about leading teams across our Technical Solutions, Training...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Providence |

Overview

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to...

|

Bullhorn is looking for an Enterprise Support Analyst to join our Support team.

Bullhorn is the leading global software provider for the staffing and recruitment industry. More than 10,000 companies rely on Bullhorns cloud-based platform to power their staffing processes from start to finish. Through our incredible products and services, we create raving fan customers, resulting in company growth that consistently offers new opportunities for our talent to advance their careers. 25% of our global workforce gets promoted or moves into a new role...

Boston |

Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 240 health systems ...

Boston |

AppNeta is a fast-growing global technology company that is taking advantage of the massive performance monitoring marketplace sized by Gartner as $2.2B in 2019. AppNeta has been named five times to the Inc. 5000 Fastest-growing Private Companies list, and has won numerous awards for company culture, including Inc. Magazine and BBJs Best Places to Work and BostInnos Coolest Companies.

Our Team

Weve created an enjoyable, casual work environment that lets you work to your maximum potential. We work together, inspiring and mentoring each other to...

New York |

Applecart is a 40-person data science startup that has built a powerful platform that uses publicly available data to map over 25 billion social relationships between over 250M Americans.

Our data products help major corporations, trade associations, nonprofit organizations, and political campaigns to target their advertising to the professional and personal networks surrounding key decision makers in high stakes situations, ranging from legislative and regulatory issues to investor relations and corporate communications. 

Our customers range from Blackstone...

Somerville |

More than 60% of online businesses have plans to participate in the marketplace platform economy, and for good reason: platform companies are twice as profitable and benefit from more sustainable growth, resilience and agility.

Mirakls mission is simple. We help our clients seize this platform opportunity by providing the unrivaled expertise, technology, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakls latest $300M fundraising values Mirakl at $1.5B, and places it among the most dynamic players in eCommerce,...

Boston |

About Brightcove 

Brightcove is revolutionizing the way organizations deliver video experiences. We have an opportunity for someone to work directly with leading brands around the world to help them accomplish their marketing goals through our products and services. The Customer Success Manager will play an integral role in an organization that is building products and online services that promise to transform the way these leading global brands engage with their customers through video.

Position Overview

We are searching for an...

Boston |

About Brightcove

Brightcove is revolutionizing the way organizations deliver video experiences. We are passionate about online video, and day in and day out we help our customers focus on using video to move their business in meaningful ways, whether thats in broadcasting or publishing, marketing, or enterprise communications. We do this through continuous technical innovation, nurturing a broad video-centric ecosystem, and by being a true partner to our customers. Video moves us and it moves our customers, thousands of them in over 70 countries.

...

New York |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
New York |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
New York |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Philadelphia |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
New York |

About SevenRooms

SevenRooms is a guest experience platform that helps hospitality operators connect data across the guest journey. We enable operators to automatically drive revenue & profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat business. Founded in 2011, SevenRooms is venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth. We were included on Inc.s annual Best Workplaces & Forbes Best Startup Employers lists in 2020.

About the Role

SaaS is on our mind; hospitality...

Waltham |

At connectRN, we believe that nurses and nursing professionals are the heart of healthcare. Using our disruptive technology, our community of caregivers design their own work schedules, tap into new career opportunities and connect with a global network of clinicians. Our facility partners rely on us for on-demand access to reliable clinicians and a platform they can trust.


We are looking for an empathetic communicator to respond to inquiries from our nurses and facilities. The Customer Success Specialist will interact with...

Boston |

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

|

Deadline to apply: January 22nd, 2021

Interview starting: January 25th, 2021

 

Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic...

Pages