CyberArk: Director, Global Sales & Marketing Operations

Job Description:

The Revenue Operations Director will be responsible for developing business & operational processes that strategically increase efficiency, improve performance and unlock revenue growth across CyberArk’s Go-To-Market teams. This role will be critical in helping CyberArk expand sales and marketing performance, while optimizing ROI.

Key focus areas for this role will include business process & infrastructure optimization, business insight enablement, and automation.

The ideal candidate will have expertise in developing analytical programs to drive business insights, deep experience with sales and marketing technology stacks, as well as a passion for developing operational process efficiency to unlock business value. The Revenue Operations Director must be comfortable working in an extremely fast-paced security-conscious environment, directly and indirectly influencing cross-functional stakeholders at all levels, and making process, program and technology improvements.

Responsibilities:

  • Working with the VP of Marketing, drive enhancements to our marketing and sales technology infrastructure & business processes, to advance effectiveness and operational efficiency
  • Develop ideal customer profile criteria, working with sales to create and manage target account strategies and identify opportunities to grow the marketing and sales performance
  • Define, design, develop & optimize Go-To-Market business insight dashboards, for data driven decision making
  • Build automation into our marketing and sales process, leveraging our existing technology stack, considering the end-to-end processes across the enterprise
  • Research and recommend new technology solutions that will improve our go-to-market team efficiency & performance
  • Define, design, develop & optimize a scalable, automated territory management solution for our growing Go-to-Market teams
  • Support the marketing and sales teams with the development and execution of various inbound and outbound strategies
  • Success criteria:         
    • Measurable optimization of the end-to-end Go-To-Market process, via conversion rates & cost of sales
    • Measurable Go-to-Market team efficiency gains via process automation & simplification
    • Improved insight into Go-to-Market team performance and areas of opportunity via Business Intelligence, Reporting & Analysis program development

 

Requirements:

  • 7+ years of experience as Marketing Operations, Sales operations, Channel Operations, or Business Applications as a Sr. Manager or Director, with a global team of direct reports
  • Experience in Global B2B Enterprise Technology company
  • Deep understand of both Direct & Indirect Enterprise sales processes
  • Experience with Account Based Marketing processes and program measurements
  • Experience working with global cross-functional teams in order to drive program requirements
  • Deep technical experience with Salesforce, including Communities
  • Deep technical experience with Marketo, or other Marketing Automation tools
  • Deep technical experience with PRM, Partner Portal or Partner Community tools
  • Experience evaluating and implementing Sales/Marketing/Channel technologies
  • A passion for data analysis and using data to answer questions and identify opportunities for improvement
  • Incredibly detail oriented
  • Excellent organization and project management skills to complete tasks as scheduled.
  • Highly skilled relationship and rapport building skills to assist and help drive program success.
  • An unparalleled work ethic and appetite to drive results
  • BA/BS Degree or relevant work experience required
Full-time

Why We Work Here

Casey Mandrioli
Inside Sales Representative

“Working at CyberArk is great because it is such a friendly environment.  Everybody knows one another and is supportive of the whole CyberArk team.  I always know that I have so many people that can help and teach me and that all want me to succeed.  CyberArk is a fun place to work because everyone truly enjoys working here.”

Ethan Ben-Joseph
Security Consultant

“The greatest asset that CyberArk offers as an employer is its bold culture that focuses on teamwork and providing incredible service to CyberArk customers across the globe. No matter the challenge, we work confidently every day knowing that we have amazing teammates always ready to jump in with their expertise and experience.”

Dganit Keidar
Software Engineer, R&D

“Being a CyberArker is awesome. You feel it in the great atmosphere that "runs down the corridors". You feel it in the company's high commitment to professionalism. You feel it, because you've got amazing co-workers and you feel the unique "DNA" of CyberArk, that makes it so very special.”

Lavi Lazarovitz
Cybersecurity Researcher

“I work at CyberArk because I believe that if you do something, be the best at it, and CyberArk is the best when it comes to cybersecurity. CyberArk allows you to bring your ideas to life and learn something new from your peers on a daily basis. CyberArk is built on the idea that people are your greatest asset and you can feel the strong culture on a daily basis.”