: Director of Engineering, Payment Platform

Chewy is hiring a  Director of Engineering for our Purchase & Payment team in Boston, MA. The Purchase & Payment team is responsible for the customer journey across Chewy.coms lower funnel. The journey starts as a customer places an item in their Cart and continues down through the Checkout process and includes the e-commerce backend platforms that powers that experience. The team is also responsible for the full life cycle of Payment processing from payment authorization in Checkout through to depositing funds in Chewys bank account. The Payment platform currently handles millions of payment transactions a month and is being scaled to handle a rapidly growing volume with greater resiliency. This is a high-profile position that will have exposure across the entire business, influencing the vision and implementation of architecture, design and features for these platforms. As part of a dynamic team, this role offers a tremendous opportunity for professional growth in the leading online pet retailer in the US.

What you'll do:

  • Manage and lead a team of experienced Software Development Managers, Software Engineers and Quality Engineers
  • Work with others in Engineering Management to drive best practices in software development, testing, and production operations
  • Partner with our recruiting team to continue to build your team and mentor the growth of the current talented team
  • Drive technical decisions and work with your product owners to manage the backlogs to support multiple teams within the Chewy Software organization
  • Establish strong working relationships at all organizational levels and across functional teams
  • Identify and manage priorities within the context of overall Chewy objectives
  • Partner with C-Suite and VP leaders
  • Work with others in Engineering Management to drive best practices in software development, testing, and production deployment



What you'll need:

  • Demonstrated history of implementing and managing significant software development projects
  • 5+ years of experience in Software Development as a software engineer
  • 8+ years of experience in Engineering Management
  • Proven delivery experience working under an Agile/Scrum methodology
  • Candidate must possess a Bachelors degree in Computer Science, or related field, or equivalent experience


  • E-commerce experience
  • Payment platform experience
  • Java experience
  • AWS development experience



If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected].

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Employee Testimonials

Bill Poitras
Software Engineer

It’s amazing working with such a diverse group of talented people at Chewy! I really love the culture of fun, collaboration, hard work, and innovation that I’ve seen throughout the company. I especially am impressed the lengths our company strives to wow our customers. I’ve witnessed first-hand how our customer service representatives not only encourage the passion of pet parents, but share their own. I’m grateful for the opportunity to learn so much new technology and the world of e-commerce.

Becca Litwack
Affiliate Marketing Manager

The environment at Chewy is energizing and there is a strong sense of purpose. Our focused attention to the customer leads to great enthusiasm for the work we get to do. There is real comradery on the teams as well – our team frequently lunches together which lends to a friendly work environment, collaboration, and innovation. Having dogs in the office doesn’t hurt either!

Shantesh Kanekar
Director of Software Engineering

The company known for best in class Customer Service knows how to keep its internal customers (our team members) happy, too. There is a positive energy and vibe the moment you set foot in the office. The workforce at Chewy is a vibrant mix of diversity in all aspects but one thing that is common is the shared belief of being the best in class at whatever job function one is in.

Chris Foley
Senior Software Development Manager

Working at Chewy is fast-paced, challenging, and very fulfilling. Each person here has the opportunity to have a profound effect on how we wow both our internal and external customers. We place a very high value on customer service here at Chewy and regardless of what you are working on, the customer satisfaction is always going to be #1. By everyone working towards the same common goal, teamwork organically happens in everything we do.