Toast: Director, Data Science
401 Park Drive
Boston, MA 02215

Employee Testimonials

Maura Grimes Toast
Edmund Korley Toast

Office Tour Photos


Director, Data Science

We are a rapidly growing company thats revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Job Overview:
The Director, Data Science will play an integral role in our budding Data Science team. This person will manage a team of data scientists and partner across Product and Engineering as a critical contributor to the development of machine learning algorithms using our huge reservoir of data. You will help build product offerings across the Toast platform including Toast Capital, Toast Takeout, our customer-facing reports and more.

We are looking for a highly motivated, energetic candidate with experience managing and building high-performing teams, working with newer technologies, and isnt afraid to dive into data and get their hands dirty.

What you will do:

  • Lead and scale a small Data Science team with plans for rapid growth and investment
  • Hire, manage, and mentor high-performing technical data scientists
  • Advocate, and partner cross-functionally for increasing usage of data science to create and improve Toast products
  • Manage and prioritize bandwidth, resources, and budget while balancing short and long term objectives
  • Work effectively in a dynamic, changing environment while focusing on key goals and objectives
  • Define and analyze SLAs and KPIs to monitor performance and identify opportunities for growth and efficiency

Do you have the right ingredients?

  • 8+ years experience working on technical data teams
  • 4+ years of management experience scaling small teams
  • Experience working with Python and SQL
  • Experience designing data science flows into production at scale; ideally in an Agile environment
  • Working knowledge of statistics and machine learning concepts including experimental design, hypothesis testing, regression, classification, and clustering
  • A highly quantitative problem solver who loves to dig into different kinds of data and can successfully communicate their findings to stakeholders in different departments

Why We Work Here

Maura Grimes Toast
Maura Grimes
Field Service Coordinator

"Ahh toast is awesome! The people, the culture, the bouncy balls, the crazy customers, the killer POS system, and the incredible talent floating through the air. "

Edmund Korley Toast
Edmund Korley
Software Engineer

"I've been participating in the Toast2Toast mentoring project. As a relatively new engineer at Toast, getting the opportunity to discuss technical (and other) topics with a mentor has been really valuable."

Kendal Austin Toast
Kendal Austin
Sr. Marketing Manager

"I have a degree in Marketing Communications and have worked in B2B technology my entire career. My background ranges from social media to paid programs to product marketing. I heard about Toast from a mentor and was connected with the co-founder on LinkedIn. As the second Marketing hire at Toast, I've had the opportunity to be a generalist as well as a specialist, moving where I was needed as the team grew."

Archie Grace Toast
Archie Grace
Engineering Manager

"I looked at a lot of start-ups during my last job search and Toast was by far the most exciting. It was instantly obvious to me how the product is useful to people and why someone might want to buy it. The proof of that has been in the way we have grown and the excitement we have already generated. However, what really excites me about the company is that I feel like we are just scratching the surface in terms of what we can accomplish. There are SO many untapped opportunities around our product and as we continue to grow, I am excited about being able to explore them more.​"