Liberty Mutual Insurance: Director, Business Intelligence
175 Berkeley Street
Boston, MA 02116


Director of Business Intelligence Agency Distribution and Service Business Intelligence

Advance your career at Liberty Mutual -A Fortune 100 Company!

As a leader in the Agency Distribution and Service Insights team, the Director of Business Intelligence leads the management and adoption of self-service reporting and visualization tools. In this role, you will manage a highly skilled team of analysts that has expertise on Business Intelligence tools, leveraging technology to drive information throughout the organization. You will focus on building new capabilities that enable decision makers with self-service access to data and information. This position may partner with other groups, including Data Office, Information Management and operational management. The preferred office location is Boston MA with secondary office locations in Dover NH, Plano TX, Seattle, WA, Indianapolis, IN, Fairfield, OH or Wausau, WI. We are also open to a working remote scenario.


  • Provide all ongoing automated reporting for AD&S Operations via actionable business intelligence (BI) solutions
  • Support operations with efficient access to data (data cubes)

  • Leverage technology to consolidate, standardize, automate, and distribute reports

  • Create efficient access and enhance the user experience of business intelligence solutions

  • Manage inventory of business intelligence assets to reflect evolving organizational needs

  • Develop talent for the organization
  • Develop and monitor measurement strategy to assess efficiency of BI platforms

  • Implement a continuous improvement culture in team, leading to effective problem solving and value creation for the organization

  • Champion advanced utilization of business intelligence technology across functional roles throughout the organization

  • Contribute and/or own the development of strategic vision and roadmaps for BI solutions

  • Manage relationships with stakeholders, internal and external partners.


  • Graduate degree in related field or equivalent training required

  • At least 7 years of progressively more responsible experience in a financial and/or project management environment with exposure to project planning, agile methodology, coding languages and organizational processes.

  • At least 3 years of progressive experience working directly with senior level stakeholders & partners with exposure to communicating priorities, managing project assignment and trade-off.

  • Strong negotiation skills also required. Prior management experience preferred.

  • Strong verbal and written communication
  • Experience with Business Intelligence tools, such as Microstrategy, Tableau, Power BI, etc..

  • Ability to work independently to high standards of quality and timeliness

  • Solid prioritization skills, with excellent customer focus


We value your hard work, integrity and commitment to positive change. In return for your service, its our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit:


At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

Were dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.


Employee Testimonials

Steve H.

"The biggest misconception about Tech at Liberty Mutual is that the technology shop here is outdated, boring and lacks opportunity. There is a strong push for failing fast, going agile, building microservices, using the latest technology tools and building a culture of innovation."

Matt W.

"I like working at Liberty Mutual because they treat their employees very well. Liberty understands the importance of a work-life balance. Because I have significant vacation time, and a flexible workplace schedule, I come to work happier every day. I don't feel the pressure that I may be fired if I need to take a few days off or can't make it into the office due an appointment."

Matt K.

"I immensely enjoy what I get to work on every day. Reading about machine learning and applying it in a way that has actual business value is great."

Cara B.

"We are working with top notch technologies and we get to live a little. We have the best of both worlds here."

Jeremiah T.

"The sense of community working here has been a lot different than I expected at a big company. Everyone is helpful and looking to make sure you have the resources you needed to grow in the company."