Toast: Director of Business Development, Strategic Partnerships
401 Park Drive
Boston, MA 02215

Employee Testimonials

Maura Grimes Toast
Edmund Korley Toast

Office Tour Photos


Toast Overview:

We are a rapidly growing company thats revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Position Overview:

The Partnerships Team is responsible for the end-to-end development and deployment of Toasts Partnership strategy. This includes working closely with our product and platform teams to develop strategy, scoping potential partnerships and negotiating contracts, developing relationships with external and internal parties, and executing the deployment and ongoing growth of partnerships across a cross-functional team within Toast.

We are looking for an Associate Director to run Partnerships BD; you will work alongside other leads on the Partnerships team to grow our impact on Toast. The successful candidate will have experience in building a team, creating complex business partnerships, and guiding the team to drive deep ecosystem integrations. Youll be comfortable dealing with uncertainty, and be able to put structure to complex, unstructured product problems.

What you will do:

  • Develop and execute Business Development strategy and tactics across Toast and its key products, including our fast-growing platform.
  • Own Partner identification, prospecting, and negotiation end-to-end.
  • Lead cross-functional team in developing new partnerships, including creative, legal, finance, product, comms, support, etc.
  • Work closely with other Partnership team leads to collaborate and execute on a cohesive partnerships strategy.
  • You will also work with cross-functional teams across including Product, Account Management, Sales, Marketing and International teams to identify and engage partners that enhance Toast product functionality and distribution.
  • Design, implement and monitor necessary analytics to measure and optimize BD impact.

Do you have the right ingredients?

  • 5+ years of experience of work experience with at least 3 years as a leader for partnerships, business development or other business-related teams.
  • Leadership & general management skills, especially in setting strategy, gaining alignment, & building a strong team.
  • Proven ability to develop relationships, negotiate, and problem solve with external partners.
  • Demonstrated product sense and experience growing/distributing new products. Engineering experience is valuable but not required; being able to work with product teams is a non-negotiable requirement.
  • Strong analytical skills able to evaluate opportunities from strategic, brand, financial, and operational perspectives.
  • Excellent interpersonal skills with the ability to think and communicate creatively, thoughtfully, and on your feet with diverse technical and non-technical groups, spanning all organizational levels.
  • Strategic thinker and tactical executor able to shift from big picture to detailed operations on a dime.
  • Strong team player with excellent track record of success in highly matrixed, fast-paced environments with changing priorities.
  • BA/BS required; Masters is a plus.

Why We Work Here

Maura Grimes Toast
Maura Grimes
Field Service Coordinator

"Ahh toast is awesome! The people, the culture, the bouncy balls, the crazy customers, the killer POS system, and the incredible talent floating through the air. "

Edmund Korley Toast
Edmund Korley
Software Engineer

"I've been participating in the Toast2Toast mentoring project. As a relatively new engineer at Toast, getting the opportunity to discuss technical (and other) topics with a mentor has been really valuable."

Kendal Austin Toast
Kendal Austin
Sr. Marketing Manager

"I have a degree in Marketing Communications and have worked in B2B technology my entire career. My background ranges from social media to paid programs to product marketing. I heard about Toast from a mentor and was connected with the co-founder on LinkedIn. As the second Marketing hire at Toast, I've had the opportunity to be a generalist as well as a specialist, moving where I was needed as the team grew."

Archie Grace Toast
Archie Grace
Engineering Manager

"I looked at a lot of start-ups during my last job search and Toast was by far the most exciting. It was instantly obvious to me how the product is useful to people and why someone might want to buy it. The proof of that has been in the way we have grown and the excitement we have already generated. However, what really excites me about the company is that I feel like we are just scratching the surface in terms of what we can accomplish. There are SO many untapped opportunities around our product and as we continue to grow, I am excited about being able to explore them more.​"