SimpliSafe: Design Researcher
294 Washington Street, 9th floor
Boston, MA 02108

Employee Testimonials

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Simplisafe is looking for a Senior Design Research professional as we scale our Product Design team. In this role, you will plan, conduct, and synthesize in-home design research to identify consumer insights and utilize these to guide your teams direction. This role is a great opportunity to influence and contribute to a new Design team.

We are in the midst of an aggressive hiring plan to fill our needs as we prepare for our next steps as a company. The Design team is a primary focus and our Head of Product Design will be building his team from the ground up. As such, you will have an opportunity to make an immediate impact on Simplisafes roadmap and you will be in a great position to grow as Simplisafe continues to expand.

Today, we are the fastest growing home security company in the country competing against the entrenched giants, like ADT, and the new-to-the-space giants, like Amazon and Google. To compete in this ever-growing IoT home automation security space, we must learn and iterate quickly, work collaboratively, and deliver creatively. In service to this challenge, we are expanding our Product Design team to produce the most cutting-edge designs on the market for our next generation of products.

What youll do:

  • Plan, conduct, synthesize qualitative design research to inform and inspire design strategy and product development
  • Be experienced with in-home design research to identify user needs
  • Synthesize raw research data to derive creative insights and opportunities
  • Apply research insights to creative design solutions
  • Collaborate with design team and other multidisciplinary teams

What youll need to be successful:

Critical Competencies

  • Be very confident with a wide variety of qualitative research methodologies, such as: conducting one-on-one interviews and ethnographic-style fieldwork, moderating group conversations, running live prototyping sessions, conducting co-design workshops, and engaging users remotely
  • Impactful and passionate communicative skills
  • Inspire other team members through creativity
  • A zeal for turning qualitative research data into themes and design opportunities
  • Identify analogous research activitities

Experience

  • 5+ years of professional experience in applied research, outside of academic training. This might include ethnographic-style fieldwork, design research, UX research, journalism, and others.
  • Solid in translating research insights to creative design solutions
  • Track record of working in highly collaborative design teams, or other multidisciplinary teams, ideally within a design consultancy.
  • Familiarity with working across a variety of sectors and industries
  • Some experience with basic mixed methods research that includes quantitative data. In particular, designing simple surveys (with tools like Google Forms, Qualtrics, SurveyMonkey)

*Please note: this position does require the ability to travel

Interested?

If you feel that you are the person we are looking for and want to apply, please provide the following alongside your application.

Please send us a half-pager that describes how you would find insights around personal security.

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About Simplisafe:

Simplisafe is a home security company that is based in Boston, MA which creates and sells self-installed security systems. Our company was founded by Chad and Eleanor Laurans in 2006 when they had several friends whose homes were broken into. Chad and Eleanor started designing Simplisafe products in their own home when they realized there werent any solutions available on the market that were geared towards renters. From these humble beginnings, Simplisafe has become a major competitor in the home security market and was recently acquired by private equity firm Hellman & Friedman.

At Simplisafe, we place an emphasis on a no-ego, collaborative culture. From the top down, we all work together to solve the difficult challenges within the home security and IoT industry. We have recently been named in Built In Bostons Best Places to Work in 2019 list and in Wealthfronts 2019 Career Launching Companies list. Like our products, we are constantly evolving to provide the best employment experience possible. If Simplisafe sounds like a company youd enjoy working for, wed love to hear from you!

Benefits & Perks:

Health, dental and vision coverage - We cover 85% of plans and offer excellent BCBS HMO/PPO Health plans
Unlimited paid time off - To give you the flexibility and work/life balance you seek
401k Matching and Company Equity - To help you prepare for the future
Commuter Pre-Tax Benefits - To help cover the costs of transportation and parking at our Downtown Boston HQ
Beer Fridays, Bagel Thursdays, Bi-Weekly Lunches, Team and Company Outings We know how to have fun! Besides, who doesnt like free food and drinks?!
Full-time

Employee Testimonials

Ryan
Talent Acquisition and HR Coordinator

I'm incredibly grateful to Simplisafe for the opportunities that have opened up for me here. There's a prevailing focus on promoting professional development and growth from within. We're very proud of our product, our teams, and our culture!

Justin
Customer Service Supervisor

I started working at Simplisafe about a year ago and I have never felt more at home. From the great management to the amazing culture, Simplisafe shows that they truly care about their employees with benefits, promotions, and year round activities.