iRobot: Design Researcher
8 Crosby Drive
Bedford, MA 01730

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Imagine the future you could help us build. 

Teamwork, not just tech work. We are tech futurists and business geniuses. Together, we solve problems to make daily life easier. We are looking for a few more great minds to join our team as we continue to grow one of the world's leading consumer robot companies.

Together, we empower people to do more.

Introduction

iRobot Corporation, with a mission of “empowering people to do more” is at the forefront of the development of robotics and artificial intelligence technologies. iRobot has become one of the world’s preeminent specialist designers and builders of consumer robots. iRobot invests in the development and growth of its people, in a culture of empowerment, innovation and fun. Come work with some of the most talented and influential people in the robotics field utilizing cutting edge technologies, in an exciting, fast-growing industry!

  iRobot employs a user-centered design approach in order to optimize business strategies, build our brand, develop rich experiences, and ensure user satisfaction.

As a Design Researcher, you will leverage a variety of research methods to better understand our users: their needs and pain points. This is an opportunity to join a growing team that is working to design new robotic products and experiences for the home.

Essential Functions/Job Duties

  • Work as part of a multidisciplinary team to design products and further our understanding of users
  • Work collaboratively to identify business questions and research needs throughout the product development process, from concept phase to post-launch
  • Design and conduct user research using qualitative and quantitative methods, including, but not limited to, discovery research, rapid and iterative concept and usability testing, participatory design, ethnography, contextual inquiry, surveys, and card sorts
  • Generate clear and engaging research reports that include data-driven design recommendations
  • Work with the design team to generate tangible design solutions and inform prototype development

Qualifications:

  • A Bachelor’s degree in Social Science, Psychology, Human-Computer Interaction, Human Factors, or similar; Master's Degree preferred.
  • 3+ years experience designing, executing, and reporting UX research
  • Experience utilizing a variety of qualitative research methods, including usability studies, heuristic and expert reviews, ethnography and participatory design
  • Ability to analyze and interpret data
  • Strong oral, written, and visual communication skills; can present findings concisely and effectively
  • Ability to work as part of a cross-functional team
  • Ability to manage ambiguity, work autonomously, and multi-task in an agile environment
  • English proficiency (written and spoken) required

Desired but not required Qualifications

  • Experience with quantitative research is desired not required
  • Experience with Qualtrics and QDAS
  • Experience researching and designing physical products

iRobot is an Equal Opportunity Employer.

Full-time

Employee Testimonials

Victoria
Product Marketing Specialist

"iRobot means a lot to me: innovation, passion and creativity; it's exciting to work in a field that's always evolving and you're watching all of these new products come forward into the market"

Dominic
Sr. Manager, Consumer Insights

"Having fun and working hard, but also really enjoying the fact that you can work with some really smart people and the combination of their ideas and your ideas is going to make something that's never been experienced before."

Jasper
Manager, Software Engineering

"What I really like about iRobot is our culture, we've done team building events where we've built slingshots out of PVC piping - we're all about collaboration"

Sushmita
Director, Strategic Sourcing

"We're working in a dynamic company that's growing very fast, so we're all empowered to make decisions - we talk about our priorities, how we have to adapt if something changes and that allows us to make the correct decisions, make them fast and allow the company to be successful"