: Customer Success Engineer Associate
1 Kingsbury Avenue
Watertown, MA 02472

Employee Testimonials

LeanIX Employee Testimonial
LeanIX Employee Testimonial

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Customer Success Engineer Associates play a vital part of our Customer Success organization, consulting with clients to help them utilize our state-of-the art technical capabilities for their best success. We are looking for an Entry-Level Customer Success Engineer who can consult with customers on configuration options as well as prioritize, structure, and analyze customer requirements.

Responsibilities:

  • Consult on, demonstrate, and implement all technical add-ons and use-cases of LeanIX (ex. Metrics, Microservices)
  • Guide developers on the customer side to leverage the LeanIX Store as a publisher
  • Perform basic code reviews of Custom Reports
  • Perform basic programming and scripting tasks
  • Handle SSO and all levels of LeanIX configuration

Requirements

  • 0-2 years of work experience in development / engineering
  • Ability to speak and lead in a consultative manner
  • Strong communication skills
  • Basic to Intermediate computer science knowledge
  • Bachelors Degree in Computer Science or related field is a strong plus


About Us:

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Zalando, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we have to work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open access to leadership, transparent communication, personal development, a modern, airy working environment, and that our world-class team deserves the best software stack money can buy.

As an equal opportunity employer, LeanIX is committed to a diverse workforce. You will receive consideration for employment without regard to race, color, religion, belief, political affiliation, union membership, age, sex, pregnancy, sexual orientation, gender identity, national or ethnic origin, genetic information, creed, citizenship, disability, protected veteran or marital status, or any other status protected by applicable laws or regulations.

Full-time

Employee Testimonials

LeanIX Employee Testimonial
Christian
Customer Success Manager

I like the company because of it’s great mindset. It feels like a family. Open minded, focused, up for discussion. A inspirational place where I can learn a lot.

LeanIX Employee Testimonial
Guido
Engineering Manager

The best thing about my job is working in a team where everyone is motivated and always willing to improve – by learning something new, teaching others, optimizing the way we work, and so on.

LeanIX Employee Testimonial
Larissa
Senior Sales Manager

The best thing about my job is the variety.  Each customer has different challenges and you learn on an everyday basis 

LeanIX Employee Testimonial
Felix
Product Manager

I like LeanIX because it is a young team of people with a drive. I find the working environment very productive and at the end of most days, I can see what my work did and how our customers or my colleagues benefit from it.