VentureFizz Job Board

320 Jobs Listed
Andover |

Blink was the result of one of the most successful crowdfunding campaigns ever and builds the completely wireless, affordable, and battery-operated home security cameras that send motion-activated alerts and HD video to your smartphone for an amazingly affordable price. We are now part of Amazon Devices, the consumer electronics division that brings you the Kindle, Fire Tablets, Fire TV, and Echos!

Do you have a reputation of being highly technical? Are your peers in awe of your Customer Service skills and troubleshooting skills? Do you have an innate passion for driving...

Boston |
InsightSquared is the leading sales and marketing analytics provider for growing companies that want to run their business by the numbers. We help our customers make better decisions by equipping them with actionable, real-time intelligence that drives predictable growth.  
  •  We’re funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com.  
  • We were named a leader in the G2 Crowd’s Business Intelligence Platform Grid℠, ranking #1 in customer satisfaction for the fourth year in a row.
  • We are a four-...
Boston |
InsightSquared is the leading sales and marketing analytics provider for growing companies that want to run their business by the numbers. We help our customers make better decisions by equipping them with actionable, real-time intelligence that drives predictable growth.  
  •  We’re funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com.  
  • We were named a leader in the G2 Crowd’s Business Intelligence Platform Grid℠, ranking #1 in customer satisfaction for the fourth year in a row.
  • We are a four-...
Boston |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence solution.

Brandwatch has...

New York |

Who We Are:

JOOR is disrupting the fashion industry and thats not just marketing speak. So many of the people who come to JOOR are looking to work for a tech company with a unique and interesting challenge. Well, JOOR offers this and more. Backed by Battery Ventures, Canaan Partners & ITOCHU, JOOR is a Series C start-up that provides the world's most recognized brands and retailers with a digital wholesale management platform that transforms the way these businesses work.

With a CEO recently named a Women to Watch in 2020 by Luxury Daily, and a CTO from...

New York |
Bowery is growing food for a better future by revolutionizing agriculture. Our modern farming company combines the benefits of the best local farms with advances made possible by technology to grow produce you can feel good about eating. BoweryOS, our proprietary software system, uses vision systems, automation technology, and machine learning to monitor plants and all the variables that drive their growth 24/7. Because we control the entire process from seed to store, Bowery farms use zero pesticides, 95% less water, and are 100+ times more productive on the same footprint of land...
Newton |

Sales Engineer

Examity, the world leader in online test integrity and the fastest-growing Edtech company in the United States, is looking for a dedicated Sales Engineer to join the growing team in our Newton, MA location.

Position Overview

Reporting to the Head of Sales, the Sales Engineer will assist the business development teams in a pre-sales role, helping to manage and close new business opportunities. In addition, this role will partner with the engineering team to convey requirements and technical options for clients...

Boston |

A Starburst Customer Success Manager will be expected to manage all of a customer’s technical issues, from tuning JVMs for high performance to customizations to architectural planning. You’ll then take that knowledge and work with our engineers to implement the next generation of Starburst Presto. You will be in both the trenches and the boardroom - our CSM's can do it all for our customers.

 

We are the Presto company --- At Starburst, our team is a major contributor to the open source Presto project. We consist of many of the experts and committers...

New York |

Reonomy leverages big data, partnerships and machine learning to connect the fragmented, disparate world of commercial real estate. By providing unparalleled access to property intelligence, Reonomy products empower individuals, teams, and companies to unlock insights and discover new opportunities.


Headquartered in New York, Reonomy has raised $128 million from top investors, including Sapphire Ventures, Bain Capital, Softbank, Primary Ventures, Georgian Partners, Wells Fargo Strategic Capital, Citi Ventures, and Untitled...

Cambridge |

In this role, the Customer Success Manager is responsible for developing customer relationships that promote retention and customer satisfaction and growth. This position will work closely with customers to ensure adoption, usage and satisfaction with the products and services purchased by the customer.

Responsibilities

  • Oversee the customer lifecycle and ensure organizational alignment to proactively drive adoption and usage of the ReversingLabs platform
  • Identify customer goals with the ReversingLabs platform and provide guidance to internal stakeholders that...
Boston |

Zaius is a Customer Data Platform (CDP) for e-commerce retailers that consolidates customer data to deliver the ultimate user experience in marketing, service, and commerce. Zaius is looking for a highly motivated, goal-oriented Customer Success Manager (CSM) to join our new strategic accounts team. As a Customer Success Manager, you will be responsible for providing adoption oversight, technical advisory and user training for our strategic accounts.


If you are a self-starter that enjoys a fast-paced, dynamic and autonomous...

White Plains |

Our team provides technical training and certification for all our customers, partners, and employees. We love what we do, and we love where we work! If you are eager to learn the details of Turbonomics groundbreaking software, and to work in a fast-paced, start-up environment, Turbonomic is a great fit to jumpstart your career as a Technical Trainer.

We are looking for a highly motivated Technical Trainer who is customer-focused and obsessed about learning and education. You will collaborate with our customers to ensure that they are using our platform to its full potential....

Boston |

The fact that you have training is amazing! The fact that you are collecting feedback and using that to enhance our experience is also amazing. You are listening to the voice of your customer, which means we made the right choice in selecting Salsify...

- a Salsify Customer

Salsify is a hyper-growth startup located in Boston with the mission to empower brand manufacturers to deliver great digital product experiences and win the Digital Shelf. To ensure their success on the Digital Shelf, we provide each of our customers with the onboarding, consulting, training,...

Boston |

Company Description

Rapid7 is breaking down silos and transforming how Security, IT, and DevOps teams work together to drive secure innovation. Our analytics and automation cloud, Rapid7 Insight, provides the shared visibility, intelligence, and connected workflow these teams need to manage the vulnerabilities, threats, and performance issues that put their organizations at risk. With more than 7,100 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our...

Boston |

About Panorama Education:

Panorama is on a mission to radically improve student outcomes by helping educators act on data. We're working toward a world where every student has great teachers, great schools, and a great education. Thousands of schools use the Panorama platform as an important tool for improving education through data, from helping teachers hone their practice, to engaging with families, to building school culture, and beyond. Panorama is rapidly growing: today, more than nine million students receive a better education because of Panorama, and we...

Boston |

Localytics provides a digital engagement platform for many of the worlds top app publishers including ESPN, The New York Times, Microsoft, and The Weather Channel. Our customers rely on us to keep their mobile users happy and engaged. We provide tools to drive great app experiences including push messaging, mobile analytics, predictive analytics, and individualized in-app experiences.

The Senior Project Manager position offers a great opportunity to work with a highly talented, innovative team in order to create clean and efficient solutions and integrations for...

Boston |

Company Overview

iboss is a cloud security company that provides organizations and their employees secure access to the Internet on any device, from any location, in the cloud. This eliminates the need for traditional security appliances, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by over 190 issued and pending patents and more than 100 points of presence globally, iboss protects more than 4,000 organizations worldwide. The Company is headquartered in Boston, MA, and has operations...

New York |

About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We're a data-first marketing platform startup, and we approach our work seriously; we tackle problems in a scrappy and disruptive fashion, yet we build for scale to support our clients at big data volume.

Simon Data is a data-first customer experience orchestration platform, designed to disrupt the marketing technology and marketing cloud category. Simons platform empowers businesses to use enterprise-scale big data and machine learning to power customer communications in...

New York |

About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We're a data-first marketing platform startup, and we approach our work seriously; we tackle problems in a scrappy and disruptive fashion, yet we build for scale to support our clients at big data volume.

We are the first and only enterprise customer data platform with a fully-integrated marketing cloud. Moving beyond the limitations of both categories, Simons platform empowers businesses to use enterprise-scale big data and machine learning to power customer...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Boston |

Opportunity for experienced, senior-level Project Manager to lead and manage large-scale global enterprise/SaaS projects!


Come help us introduce the next generation of consumer engagement solutions that allow our clients to better segment and market the breadth of their customers through multiple channels. SessionM is looking for a super smart, super dedicated Senior Project Manager to to lead our large integration projects and integrate our customers systems with the SessionM platform. This position combines a great instinct...

Boston |
We are looking for an energetic engineer to join our Solutions Engineering team at Salsify.

Our Solutions Engineering is a highly skilled and experienced team that provides custom services to complement Salsifys out-of-the-box capabilities. Our robust approach is tailored to our most strategic customers business goals and allows them streamline the process of delivering the best product experience, everywhere their shoppers are.

This is a fast-paced role where you will utilize your strong engineering...

New York |

About Better.com:

We're one of the fastest growing homeownership companies in America. Why? Because we're making homeownership simpler, faster - and most importantly, more accessible for all Americans.

By combining smarter technology with a desire to not just change one piece of the journey but the entire makeup of what it's like to buy and own a home in this country, we're building things that don't exist yet.

Better.com by the numbers:

  • We fund $600 million in home loans per month
  • Nearly...
New York |

About Better.com:

We're one of the fastest growing homeownership companies in America. Why? Because we're making homeownership simpler, faster - and most importantly, more accessible for all Americans.

By combining smarter technology with a desire to not just change one piece of the journey but the entire makeup of what it's like to buy and own a home in this country, we're building things that don't exist yet.

Better.com by the numbers:

  • We fund $600 million in home loans per month
  • Nearly...
Boston |

ezCater is the worlds largest online marketplace for catering a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. Were backed by $320 million in venture funding and valued at over $1 billion. Our mission is to power the worlds catering, and well make it happen even more surely if you come help us.

The Strategic Account Management team plays a critical role in delivering successful outcomes for ezCaters highest-...

Boston |

About You:

We are looking for the next Product Support Specialist to join our mission of providing impactful and efficient support to our partners. The Product Support team works closely with educators, administrators and other district stakeholders to help them maximize the tools Ellevation offers to better serve their EL student population. We deliver thoughtful and efficient solutions to our partners by combining communication skills, such as active listening, with technological skills such as Excel, JIRA and SQL. Additionally, we work every...

Boston |

Who We Are:

Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question Am I under attack? proactively, without manual effort.

We are a company that wins as one. We are daring, always evolving, and never give up. Most importantly we accept our employee for who they are and embrace people that may not fit the typical mold #UBU.

Position Summary:

Nothing is more critical to Cybereason's continued momentum than...

New York |

Who are we?

Place Exchange is the first true programmatic platform for OOH, connecting programmatic marketers to OOH publishers via direct DSP integrations. The average American spends 70% of their time outside of the home, and thanks to rapid proliferation of digital displays in cities and venues around the world, Digital OOH is the most hotly anticipated new entrant to the programmatic and omnichannel ecosystem.

What is the Role?

Place Exchange is seeking an upbeat, energetic, and self-motivated Programmatic Account Manager to join...

Watertown |

Liaison, recently named to Glassdoor’s Best Places to Work, offers the following:

A place to work with fun, smart, collaborative and driven people.  Liaison is unique in that we are an established and profitable company but have that fast-paced energy and feel of a start-up.  Our SaaS based admissions management software and services helps millions of students take the next step in their academic career and is utilized by over 5,000 academic programs!!  

 

The Director of Account Management will be assigned a portfolio of...

Boston |

Eze Software Group (Eze Software) is seeking an Engagement Specialist to join the Compliance Product Specialist Team in its Boston office. If you like working with technology and participating in projects in a fast-paced, high energy environment, we want to hear from you!

 

This position is responsible for executing tasks and small projects, which serve as the foundational elements of the Eze Compliance implementation. The software deliverables will integrate with the client’s trading workflows through pre & intra trade compliance and be at the core of the...

Boston |

Eze Software is seeking an Associate Engagement Specialist to join the Product Specialist Team in its Boston office. If you like working with technology, taking charge of projects in a fast-paced, high energy environment, we want to hear from you!

This position is responsible for executing on tasks and small projects that are foundational elements for implementing the EzeSoft product suite. These deliverables will span the needs of our buy-side and sell-side client base. This person will work closely with Engagement Managers to ensure that their tasks and projects are delivered...

Boston |

Eze Software is seeking a Project Delivery Manager to join our BOS office. This position is responsible for ensuring successful delivery on client engagements at new and existing clients.  The Project Delivery Manager will lead and participate in projects including Implementations, Upgrades, and Change Requests (new modules, training, workflow changes).  Solid communication and project management skills are required to satisfy client requests. 

Job Functions:

  • Responsible for delivery of client projects from planning to execution and testing
  • Perform...
Boston |

Eze Software Group (Eze Software) is seeking an Engagement Manager to join the Boston Client Engagement team. This position is responsible for ensuring successful delivery on client engagements at new and existing clients.  The Engagement Manager will lead and participate in projects including Implementations, Upgrades, and Change Requests (new modules, training, workflow changes).  Solid communication and project management skills are required to satisfy client requests. 

 

Job Functions:

  • Responsible for delivery of client projects from planning to...
Boston |

Eze Software Group (Eze Software) is seeking an Engagement Specialist to join the Operations team focusing on the implementation of file based integrations.  We are looking for an organized individual that can coordinate with a variety of teams, communicate with technical staff, and drive software solutions to completion.


Engagement Specialists on the Operations team are responsible for the implementation of file-based integrations between Eze Software clients and their various third party providers.  These Data Integrations are critical in facilitating the transfer of...

Boston |

Eze Software is seeking an Associate Support Consultant to join the Client Service Group in its Boston office.  In this role, you will support clients on the Eclipse platform and interact directly with users, internal Software Development and Product Management teams, and other Eze Software client service functions.  The primary responsibility of the role is to provide high-quality daily production support to institutional investment manager clients and their users across all capabilities of the system, including Trading, Order Management, Compliance, Accounting, and Reporting.

...
Boston |

Who We Are:

​​We are a trusted and proven partner to the investment community.  We complement our award winning investment workflow technology with expert global customer service.  We pride ourselves on fully understanding each client’s unique needs and advising them on best practices and processes to maximize their operational and investment alpha.  Our team is made up of more than 1,000 global employees in 11 locations worldwide.  We are headquartered in Boston, with offices in Chicago, Hong Kong, Hyderabad, London, New York, Rio De Janeiro, San Francisco, Singapore, Stamford...

White Plains |

Our team provides technical training and certification for all our customers, partners, and employees. We love what we do, and we love where we work! If you are eager to learn the details of Turbonomics groundbreaking software, and to work in a fast-paced, start-up environment, Turbonomic is a great fit to jumpstart your career as a Technical Trainer.

We are looking for a highly motivated Technical Trainer who is customer-focused and obsessed about learning and education. You will collaborate with our customers to ensure that they are using our platform to its full potential....

Boston |

Do you enjoy driving customer satisfaction and working with customers to find creative ways to solve business challenges? Are you excited about nurturing relationships with users and learning about their business requirements? If so, the BitSight customer success team might be a great fit.
BitSight is a fast growing SaaS startup that has already established itself as the standard in the nascent security ratings market. BitSight Security Ratings help companies manage the information security risk associated with their vendors and insurers understand the full extent of the risk they...

Boston |

Threat Stack enables DevOps and SecOps teams to innovate and scale security by providing full-stack security observability from the control plane up to the application layer. Purpose-built for todays infrastructure, the Threat Stack Cloud Security Platform and Cloud SecOps Program combine cloud-optimized intrusion defense, continuous security monitoring, and proactive risk assessment to help security and operations teams detect security incidents, achieve compliance, and secure infrastructure in transition.

We are defining the way Cloud Security is done. We are the only cloud-...

Burlington |

The Application Support Engineer is a seasoned individual who will join the customer support team to provide application support for state-of-the-art healthcare applications.  The ideal candidate will have experience providing customer facing support for enterprise SaaS solutions with a drive to challenge their abilities and to develop deep product expertise. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of HealthEdge’s products to provide exceptional customer support.

Responsibilities:...

Boston |

What were building

At Tidelift, our mission is making open source software work betterfor everyone.

We see a world where software development teams get better maintained, more dependable software, and open source creators can get paid for the incredible value they create.

Tidelift is the largest provider of commercial support and maintenance for the community-led open source software behind modern applications. We partner directly with independent project maintainers to make it safer and easier to build with open source, so engineering teams can...

Boston |

Does the opportunity to join one of the fastest growing tech companies in Boston excite you? 3Play Media, a leading full-service video accessibility solution, is looking for a full-time Account Manager. As a 3Play Media Account Manager (AM), you will build long-lasting, mutually beneficial relationships with your contacts, always striving to find solutions that best fit the individual needs of the clients to improve workflow, increase loyalty, and ease pain.

The Account Manager will act as the main point of contact for their customers. We are looking for communicative...

Framingham |

The Opportunity:

Our Senior Customer Success Managers are responsible for ensuring our customers receive an outstanding customer experience. Our Senior Customer Success Managers work directly with production customers to enhance their overall user experience with Workhuman® . They are committed to working with customers throughout the customer’s lifecycle and ensuring each customer receives maximum value from our solution.  We work with our customers to build relationships, learn about their businesses, and drive value based on our customers defined goals and...

New York |

About the Role

Our platform is disrupting the industry in how organizations view the HR function, and were committed to breaking down barriers to make HCM operations simpler, while delivering a differentiated client experience. Our Implementation team owns that experience from the beginning by delivering a best-in-class implementation of our solutions.

The ideal candidate has a desire to help our Implementation Consultants with configuring our solutions to meet the clients needs. This person will help with system configuration, creating reports, updating...

New York |

Were passionate marketers, engineers and innovators building the technology to power the future of commerce. Were a B2B SaaS platform helping the worlds most interesting retailers and direct-to-consumer brands remove friction from the customer experience to deliver recurring revenue through subscriptions programs - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships.

Recent studies show that 75% of direct-to-consumer retailers will offer subscription...

Boston |

Overview

SalesEQUITY is seeking a Customer Success Manager who will be responsible for the setting up of newly acquired customers on our SaaS product. The On-Boarding Specialist will work with the customer to scope out business requirements and translate to our software service taking advantage of company-wide resources to gather information, provide solutions, and launch a client on our platform. This team member will have the opportunity to influence all aspects of our customer success program so must possess leadership qualities as we expect...

Boston |

The Klaviyo Academy team provides critical how-to guides and other resources for the Klaviyo customer base.

Growing ecommerce and online service companies turn to us to help them better communicate with their customers. As a technical writer at Klaviyo, youll cultivate an understanding of our customers and their needs, learn how ecommerce businesses work inside and out, and translate that into helpful guides, videos, API documentation, and other material that helps our customers grow.


How You Will Make A Difference:...

Tewksbury |

TimeTrade is growing and thats great news for you! We are looking for someone to add to our Service Delivery team. We dont want just any someone, we want extraordinary!! Are you vibrant, hard working, and looking for a new challenge? Are you great with customers? Do you thrive in a multi-taking environment? We want someone who enjoys helping others and is open to being helped; someone who knows how to self-manage their tasks and time and works well independently and in a team. We need a technically skilled fast learner with the ability to know when to make a decision and...

Boston |

Rightpoint, a Genpact company, is the digital consultancy with technology at its core. We design and engineer end-to-end experiences that help our clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1000 companies. We've partnered with brands like 3M, Sanofi, Chamberlain, Grant Thornton, Six Flags, Johnson Controls, Aon, B&H, and Abbott, just to name a few. Rightpoint has 500 employees across 10 offices. Check out our Sizzle Reel showcasing some of our latest work here. For more information, visit rightpoint.com...

Boston |

The Director/Group Director, Digital Strategy, will take the lead in establishing and expanding the Strategy Practice across all Rightpoint offices. You will play an instrumental support role to our BD and Account Management Teams and provide credentialed thought leadership while guiding, delivering and pitching the work. The Director/Group Director of Strategy is a member of the National Business Design Practice and a key member of the Experience Leadership Team - tasked with advancing the following areas:

  • Digital Transformation:Enable clients to think and...
New York |

Were passionate marketers, engineers and innovators building the technology to power the future of commerce. Were a B2B2C SaaS platform helping the worlds most interesting retailers and direct-to-consumer brands remove friction from the customer experience to deliver recurring revenue through subscriptions programs - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships.

Recent studies show that 75% of direct-to-consumer retailers will offer subscription...

Boston |

Cogito is searching for a dynamic leader to manage the Client Services Delivery team. The ideal candidate for this critical role will be a process oriented leader, with expertise in leading globally based, customer facing teams, along with experience coaching and developing individuals toward meeting challenging goals.


In addition to supporting client facing functions, the successful candidate for this role will possess strong inter-departmental management skills, that will support wider, organizational goals.

...
New York |

Reonomy leverages big data, partnerships and machine learning to connect the fragmented, disparate world of commercial real estate. By providing unparalleled access to property intelligence, Reonomy products empower individuals, teams, and companies to unlock insights and discover new opportunities.


Headquartered in New York, Reonomy has raised $128 million from top investors, including Sapphire Ventures, Bain Capital, Softbank, Primary Ventures, Georgian Partners, Wells Fargo Strategic Capital, Citi Ventures, and Untitled...

New York |

Humanizing Digital Experiences

Kasistos Digital Experience Platform, KAI, is designed for financial institutions to deliver the industrys most amazing Conversational AI powered intelligent virtual assistants to their customers. KAI is open and extensible, and also fluent in the language of banking and finance. From simple retail transactions to the complex demands of corporate banks and wealth management, financial institutions can deliver meaningful digital interactions with KAI that help build their digital brand.

Financial institutions around the world use KAI, including...

New York |

About the Role

SaaS is on our mind; hospitality is in our heart.

We are looking for a passionate Customer Success Manager who will help us ensure the long-term success of our customers. You will be there to support them once the contract is signed, through the deployment, training, and onboarding, and the entire lifecycle of the client. You love hospitality and have possibly even worked with restaurants before. You are intrigued by operations and logistics and solving the next puzzle. You are organized, love to multitask, seek challenges, excitement and a...

Cambridge |

TriNetX is the Global Health Research Network for Healthcare Organizations (HCOs), Biopharma & CROs. We help to optimize clinical research and enable discoveries through the creation of real-world evidence. TriNetX combines real-time access to longitudinal clinical and genomic data with state-of-the-art analytics to answer complex research questions at the speed of thought.

Our customer base, networks, and product offerings are growing rapidly, and we are expanding our Clinical Sciences team with the hiring of a Clinical Services Project Manager/...

New York |

Who we are:

Loadsmart aims to move more with less. We combine great people and innovative technology to more efficiently move freight throughout North America. Our focus is on designing and building the best tools for our team and our customers, using machine learning models to connect freight with trucks. We automate with algorithms and scale with integrations to better match supply and demand. In doing this we reduce wasted fuel and lost time, cutting out empty miles for motor carriers and providing cost savings and instant booking for shippers.

...
Boston |

Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprises digital future business people and analysts, web developers, software engineers, even CEOs to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.


Become a Mendix expert to steer innovation within Mendix technology implementations. Support customers, as well as partners, in...

Boston |

Why join ClearSky Data?

We are a fast-growing, passionate team working hard to deliver a global storage service that manages the entire data lifecycle, combining the performance and availability of local enterprise storage with the scalability and economics of the cloud. Founded in 2012 by technology veterans, ClearSky Data is a well-funded start-up backed by Highland Capital Partners, General Catalyst Partners, Polaris Partners, and Akamai, with corporate headquarters in Boston, MA.

Role

The...

Boston |

We’re looking for smart, driven collaborators to join us and help us support our rapidly growing community of customers. As a customer success manager, you will be an integral member of our Customer Success team. You will drive adoption and ensure customers achieve their desired outcomes with Crayon.

What We're Looking For

  • High Wattage. Did we already say smart? You love a good challenge and learning new skills, technology, and more.
  • Team Player. Emotional intelligence is a must. You enjoy working in a team environment, supporting...
New York |

Eze Software is seeking a Project Delivery Manager to join our New York office. This position is responsible for ensuring successful delivery on client engagements at new and existing clients.  The Project Delivery Manager will lead and participate in projects including Implementations, Upgrades, and Change Requests (new modules, training, workflow changes).  Solid communication and project management skills are required to satisfy client requests. 

 

Job Functions:

  • Responsible for delivery of client projects from planning to execution and testing
  • ...
New York |

Eze Software Group is seeking a new Customer Success Manager to join our growing Manhattan office. If you like working with cutting edge technology in a collaborative, award winning environment then we want to hear from you!!

 

About The Role: The Customer Success Manager's core responsibility is to manage the service relationship with Eze Software’s asset management clients. A successful candidate will be skilled at nurturing effective relationships with existing enterprise clients, ensuring timely delivery on project plans, allocating resources, communicating with...

New York |

Eze Software Group is seeking an Implementation Consultant to join our Product Engagement Accounting Team in New York.. The Product Engagement group acts as subject matter experts within the industry, providing insight into best practices within their area of expertise.  In this role, you will specifically work with the Eze Portfolio Management System. The Eze PMA is a real-time, multi-asset class portfolio modeling, management, and accounting solution used and trusted by more than 200 buy-side firms, in over 30 countries. The Eze PMA can improve decision making, increase productivity...

New York |

Eze Software Group (Eze Software) is seeking an Engagement Manager to join the New York Client Engagement team. This position is responsible for ensuring successful delivery on client engagements at new and existing clients.  The Engagement Manager will lead and participate in projects including Implementations, Upgrades, and Change Requests (new modules, training, workflow changes).  Solid communication and project management skills are required to satisfy client requests. 

 

Job Functions:

  • Responsible for delivery of client projects from planning to...
New York |

Eze Software Group is seeking an Associate Director to join our Product Engagement Group in New York/Boston. The Product Engagement Group acts as subject matter experts across various disciplines within the industry and our products.  The Group’s main responsibility is to implement products, workflows, and custom solutions.   The Professional Services team is a technical consulting team that creates custom solutions, including reports, plugin code, calculations, columns, and schemes.  The aforementioned customization layers span the Eze Investment Suite, including Order Management,...

New York |

Eze Software Group (Eze Software) is seeking an Associate Engagement Manager to join the Compliance Product Engagement Team in its New York office. If you like working with technology and participating in projects in a fast-paced, high energy environment, we want to hear from you!

 

This position serves as the foundation for a career in software product implementation. The software deliverables will integrate with the client’s trading workflows through pre & intra trade compliance and be at the core of the Compliance Officer’s compliance reviews and reporting.  We...

Boston |

Location: Boston

Overview: 

Profitero is at the forefront of the eCommerce revolution, providing brand manufacturers with analytics and insights that help them sell more products on Amazon, Walmart.com and other leading eCommerce sites. We’re more than doubling our eCommerce business every year and looking for smart, professional people to fuel our momentum and help us grow even faster. Profitero is growing 100% annually and is expanding its Customer Success team. As a Customer Deployment Manager you will be the technical lead for our customers and...

Framingham |

The Opportunity:

Our Launch Success Managers are responsible for ensuring our customers launch the world’s best recognition cultures. Our Launch Success Managers work directly with customers to ensure they are led through the program goals definition, program design, configuration and adoption phases successfully in order to tee the customer up for success.  It is the Launch Success Manager’s role to ensure the program is effectively communicated and driven within the client company.  In addition, they are responsible for directing the program launch, adoption...

Framingham |

The Opportunity:

Our Customer Success Managers are responsible for ensuring our customers receive an outstanding customer experience. Our Customer Success Managers work directly with production customers to enhance their overall user experience with Workhuman. They are committed to working with customers throughout the customer’s lifecycle and ensuring each customer receives maximum value from our solution.  We work with our customers to build relationships, learn about their businesses, and drive value based on our customers defined goals and objectives.

...
Boston |

Salsify is seeking a passionate and experienced Professional Services Practice Director who will partner with our customers to ensure successful services delivery and long-term adoption of our product. You will be responsible for working closely with our Sales Leadership and Sales teams who are engaged with our customers key business executives and stakeholders in order to understand customers business challenges and define the appropriate services suited to their needs and budget. You will liaise between customers, our professional services team to develop and present proposals, working...

Boston |

Hack.Diversity (a division of the NEVCA) is looking for a Partnerships Manager to join the team in Jan 2020! The Partnerships Manager is responsible for corporate partner relationship success: managing the company hiring experience, diversity and inclusion development needs, and driving partnership renewal rates to advance the sustainable growth of the Hack.Diversity model.

ABOUT HACK.DIVERSITY

Hack.Diversity, a division of the NEVCA, is tackling the underrepresentation of high-skilled minority employees in Boston’s innovation economy. Working...

Burlington |

Our Mission Securing the software that powers your world. At Veracode, we are focused on that mission every day. Veracode is recognized as a premier provider of SaaS-based application security solutions, transforming the way companies secure applications in todays software driven world. We provide our customers with a solid foundation on which to build security into their modern agile development processes.


Veracode is seeking several motivated and energetic individuals who thrive on working with customers to...

Cambridge |

At Wistia, we strive to find easy, delightful solutions to complicated problems. We build fun relationships with our customers, who span marketing, sales, support, video production, and HR teams in companies of all shapes and sizes. For us, success is helping customers be even more amazing at their jobs than they were before they talked to us.

As a Customer Champion on the Customer Happiness team, youll embody this work; tackling the issues our customers encounter by providing support that's timely, easy, and most of all, human. Even though theres plenty of challenging and...

Cambridge |

Company Description

Tamr is the enterprise-scale data unification company trusted by industry leaders like GE, Toyota, Thomson Reuters, and GSK. The companys patented software platform uses machine learning supplemented with customers knowledge to unify and prepare data across myriad silos to deliver previously unavailable business-changing insights. With a co-founding team led by Andy Palmer (founding CEO of Vertica) and Mike Stonebraker (Turing Award winner) and backed by founding investors NEA and backed by founding investors NEA and GV, Tamr...

Cambridge |

Travel Operations Team Lead

Cultural Care Au Pair

Cambridge, MA USA

About Cultural Care

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host familiesproviding meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for both parties...

Cambridge |

Description

As an Au pair Departure Experience Coordinator for Cultural Care, you are the primary resource for our au pairs as they navigate the transition back to their home countries. This phone-based role will allow you to combine your charismatic personality and outstanding communication skills to ensure that our au pairs and host families have everything they need for a successful end of program wrap up. Our fast-paced work environment pushes you to learn quickly, adapt often, and juggle multiple priorities at once. Your energy, passion, and commitment will...

Boston |

Do you have a desire to be an integral part of a growing and dynamic team and an emerging leader in their space?

Anaqua helps corporations and law firms turn intellectual property into competitive advantage. Our software platform, ANAQUA, unifies the critical tools, best practice workflows, data, documents and services into one efficient, intelligent environment so our clients operate more efficiently and make better decisions faster. Nearly a million IP professionals in over 150 countries use ANAQUA to manage more than a billion dollars in intellectual assets. Many of the best...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User satisfaction lies at the heart of Formlabs success. The capabilities of our desktop technology are growing rapidly, and so are the needs of our team. Were looking for:

  • Expert teachers to help our customers learn the ropes of 3D printing
  • Problem solvers to figure out what went wrong and how to fix it
  • Empathetic...
Boston |
Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.
Headquartered in the US, we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of...
Norwalk |

As the worlds leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. Datto offers Unified Continuity, Networking, and Business Management solutions and has created a one-of-a-kind ecosystem of MSP partners. These partners provide Datto solutions to over one million businesses across the globe. Since its founding in 2007, Datto continues to win awards each year for its rapid growth, product excellence, superior technical...

New York |

About the Role

SevenRooms is hiring for a Director, Customer Success to lead our Restaurant Success function. In this role, you will be responsible for guiding, mentoring, and hiring members of the Customer Success team, while also providing our clients with a fantastic experience on our platform. You will lead strategic initiatives aimed at maximizing adoption, retention, and overall customer lifetime value for our clients. We are looking for someone who is passionate about the customer experience, is metrics-driven, and will help reinforce our customer-first...

Boston |

Manager: John Orlandella

Recruiter: Maureen Lawson

Referral Bonus: $1,000

Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named as one of North Americas fastest growing...

Nashville |

Were searching for a compassionate & thorough Guest Experience Specialist to join our team, to provide concierge-like support to our patients. Working in a collaborative & engaging environment, youll truly impact and influence the overall Tend experience.

Responsibilities

  • Consistent delivery of high-quality patient experience, keeping our Tend values at heart.
  • Manage & carefully respond to inbound patient communications, by phone, text, & email.
  • Communicate outbound to patients, in alignment with brand philosophy....
Somerville |

Recorded Future is looking for a Training Support Intern to join our team to assist in the administration of training team functions, which include our learning management system, and providing support for our clients and Futurist.

This position begins June 1, 2020 . You will be expected to work 30 hours a week and will be paid $17 per hour.

The Role: This internship provides working experience on the Training team, which is part of Intelligence Services. Interns will work on typical job assignments and...

Somerville |

Who youll work with

Recorded Future supports security teams at some of the most ambitious organizations on the planet. The Instructional Design Specialist works on the Training Team, which is a function of our Intelligence Services group. This role will be developing, improving, and implementing learning and enablement courses and activities for our clients.

What youll do

Were seeking a Instructional Design Specialist to create content for onboarding, course development, and scalable enablement of...

Somerville |

The Client Onboarding Manager joins our Customer Onboarding Team in the North America region, responsible for delivering a quick time to value solution via prescriptive onboarding to North American-based clients on Threat Intelligence and/or Security teams. This individual owns the client engagement outcomes during the onboarding phase, working in tight partnership with the client and post-sales team on the following:

  1. Defining onboarding objectives and an outcomes-based onboarding plan, and shaping the strategic account plan for the year.
  2. Delivering...
Boston |

Position Overview

The right candidate will thrive in a dynamic environment, contribute innovative ideas, demonstrate flexibility, and drive customers towards strategic goals. The Enterprise Customer Success Manager is responsible for managing a defined book of business to ensure our largest Enterprise-level customers successfully deploy, optimize, and maintain Rapid7 solutions and continue to renew their licenses year-over-year.

CSMs are the customer relationship leaders that secure long-term relationships, drive adoption of Rapid7 solutions, team with Account...

Boston |

Company Description

Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 7,400 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at...

Boston |

At Rapid7, our people are passionate about security, challenging convention to create a more secure future. As part of a talented and passionate team, Rapid7 Product Security Consulting helps customers build and cultivate an exceptional security program through the use of Rapid7s product suite.

Job Responsibilities:

  • Construct creative, solution-based approaches to architecture design, implementation and production roll-out of Rapid7 products

  • Perform high-quality product enablement training for new and...

Boston |

Position Overview
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer...

Boston |

Position Overview

  • The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer...
Cambridge |

The Opportunity

Hult International Business School is seeking a motivated customer-service oriented professional as a Visas and Compliance Coordinator.

Under minimal supervision, this position will be responsible for all activities in support of providing seamless and exceptional service to the universitys international population. This position will be the key contact and resource to ensure a positive student experience at the onset. Working very closely with Student Services, Academics, and Registrar, this position will liaise with stakeholders to accurately...

Cambridge |

Traveler Support Specialist
EF Educational Tours

Boston, MA


Your Role

As a Traveler Support Specialist for EF Educational Tours, you are the primary resource for parents as they navigate the process of sending their students abroad. You will manage all aspects of the customer life cycle, by providing our travelers and their parents with information from initial tour enrollment, to preparing for departure, right up to the tour itself. This phone-based role will allow you to combine your sales instincts...

Cambridge |

Program Support Advisor, EF Gap Year
Cambridge, MA

Who you are:

A passionate leader, driven by creating a fantastic customer experience and eager to mentor students who are on a journey of personal growth and career development. You are able to understand and empathize with students and their parents during an important transformational time in their life, cheering them on and coaching them through challenges while motivating them to create and achieve personal goals and celebrate their wins.

Who we are:

...
Cambridge |

Do you like to build strong teams, train staff and help them grow? Have you ever looked at a large-scale event and seen areas for improvement? Do you like working in a fluid environment? Have you ever worked at or managed a summer program, summer camp, or college orientation program?

If you answered yes to one or more of these questions, a role as Director of Summer Programs at EF High School Exchange Year may be right for you.

The Role:

  • Provide oversight and guidance for a fulltime team of two that run day-to-day operations for two summer programs serving 3,000...
Cambridge |

Account Manager Account Services Team
Cultural Care Au Pair
Cambridge, MA

Please submit a cover letter with your application.

About Cultural Care:

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host familiesproviding meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally...

New York |

In the Benefit Sales Consultant role, you function as a key player in the Namely sales process. As a partner to the Account Executives, your role is to get prospective clients excited about Namelys Benefit Consulting services. As the expert on the employee benefits industry, you will uncover and solve prospective clients challenges by consulting on best practices around benefits plan design, management of employee benefits, and employee engagement.

Responsibilities

  • Effectively positioning Namely value story with prospective clients

  • ...

New York |

Why SecurityScorecard

SecurityScorecard's SaaS based platform enables enterprises to instantly rate and understand the security risk of companies, non-intrusively and from an outside-in perspective. We use an A-F rating scale. Companies with a C, D or F rating are 5 times more likely to be breached or face compliance penalties than companies with an A or B rating. Our platform is used by nearly 1,000 customers for use-cases including self monitoring, vendor risk management, cyber insurance, board reporting, and M&A.

Headquartered in New York City, we are...

New York |

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping some of the largest brands in the world transform their retail experiences across channels.

Were hiring Account Managers who will be responsible for the management and...

Woburn |

We are seeking an energetic and enthusiastic Client Success Manager to join our team and play a leading role in the defining and designing healthcare specific talent management solutions. The Client Success Manager is responsible for being HealthcareSource’s product suite expert and bring the power of our tools to our clients. They use relationships and business analysis to support client accounts and ensure the overall success of the clients.
 
Additional Selling Points:

  • Opportunity to Build: Bring your creativity to our...

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