Dynatrace: Contracts Negotiator
601 Trapelo Road,
Waltham, MA 02451

Employee Testimonials

Jessica - Product Specialist
Dynatrace Testimonial

Video

Dynatrace has redefined how you monitor todays digital ecosystems. AI-powered, full stack and completely automated, its the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The worlds leading brands, including, 72 of the Fortune 100, trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.


As the Contracts Negotiator you will work with the Sales, Services and Finance teams on commercial transactions. Based at our headquarters in Waltham, your role as a member of the global Legal team will involve working closely with offices in the NORAM and LATAM regions, providing practical and commercially focused advice and support, as well as participating in team projects within the global Legal team. Your role will require a high degree of self-sufficiency, organizational skills, flexibility, excellent communication skills and an ability to thrive in and enjoy a fast-paced and busy environment.

Core Responsibilities

  • Prepare, review and negotiate a range of commercial contracts, primarily for Software as a Service (SaaS), software licensing and related services, as well as non-disclosure, evaluation and vendor agreements as needed.
  • Collaborate with the Sales, Services and Finance teams to ensure compliance with company policies and guidelines.
  • Review and respond to customer requests for proposals (RFPs), non-disclosure agreements, sales documentation.
  • As part of the global Legal team, help build and maintain our commercial contracting processes and tools, including periodic updates and improvements to share knowledge, adopt standards and standard processes, and improve contracting efficiencies.

Required Qualifications

  • Strong commercial contract drafting and negotiation skills.
  • 6-10 years relevant experience, preferably in an in-house role with a software or technology company.
  • 4-6 years of contract negotiation experience.
  • Strong analytical and commercial contract drafting, review, management and negotiation skills.
  • Experience working with technology companies, SaaS and software licensing (term and perpetual) and services.
  • Experience with customer procurement processes, RFPs, and alternative contracting vehicles,
  • Experience working through re-sellers, systems integrators and managed service providers.
  • Working knowledge of data privacy is a plus.
  • Fluency in Spanish or Portuguese is a plus.
  • Excellent judgment, attention to detail and ability to work both independently and as part of a team are a must.
  • Strong organizational and project management and interpersonal skills.
  • Able to work and act decisively in a fast-paced, high activity environment; comfortable in managing and responding to requests for legal support quickly and managing multiple priorities at once.
  • Talent for thinking outside of the box in confronting new issues and pursuing novel approaches to existing challenges; strategic and pragmatic.
  • Able to provide quick, concise and practical advice consistent with business objectives and processes.
  • Interested in learning and growing in a challenging and dynamic environment.
  • Team attitude that no job is too big or too small.
  • Excellent written and verbal communication skills.
  • Bachelors degree. The Senior Negotiator does not need to have a JD/law degree.


Dynatrace provides software intelligence to simplify enterprise cloud complexity and accelerate digital transformation. With AI and complete automation, our all-in-one platform provides answers, not just data, about the performance of applications, the underlying infrastructure and the experience of all users. Thats why many of the worlds largest enterprises trust Dynatrace to modernize and automate enterprise cloud operations, release better software faster, and deliver unrivaled digital experiences.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an equal opportunity employer and VEVRAA Federal Contractor. We consider all qualified applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, veteran status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact recruiting@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement.


Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

Full-time

Employee Testimonials

Jessica - Product Specialist
Jessica Eurich
Product Specialist

Being a part of the Dynatrace team means working toward success together.

Dynatrace Testimonial
Molly Rossman
Consultant

Everyone I've met at Dynatrace encourages learning and sharing the 'glory'.  I feel equal here.

Matt Weick
Regional Sales VP

Being a ‘Dynatracer’ means that you’re part of a core team that is on a mission. The mission is to deliver perfect software experiences. And it is up to us to accomplish this mission because everyone deserves to experience digital evolution at the fastest speed possible. This goes for our customers who will save time by having access to better performance data faster. It goes for our customer’s customers who will have flawless experiences with the applications that enable them to do their banking, manage their healthcare, coordinate flights, communicate with their children, share ideas, buy good and services and everything else people can do in the modern world of technology. And it goes for us as well, the Dynatracers, who find meaning in the work whether it’s engineering, marketing, finance or sales – we all play a critical role in the overall success of the mission. I became a Dynatracer many years ago. And having experienced the impact that the recent launch of the new Dynatrace software intelligence platform has had on our company, our customers and the markets we serve has been astonishing! My role in sales keeps me close to our customers, partners and end users and I can tell you that without exception we are doing good work. I am grateful for the opportunity to be a part of a company that’s making a difference.

Brenda Menard
Sales Enablement Manager

I’ve been a Dynatracer for a handful of years and have often been asked what makes me stay. While there are any number of reasons, at the top of the list are the people across this company who exude passion, integrity, optimism and as a collective group, make you want to elevate your game. In order to reinvent an industry, you need to build the best team, and Dynatracers share a common mission in building a company that is the best at what it does! Other reasons include what sets Dynatrace apart from other companies; We don’t follow the pack, we lead; We put customers first; We care about innovation. As a Sales Enablement Manager, I am a part of a tremendous opportunity to build a world-class sales organization, working closely with multiple internal teams to help our World-Wide sales organization become as productive and successful as possible. I feel fortunate to be able to contribute, learn, grow, and laugh daily, and to be a part of an incredibility unique and valuable experience.

Trevor Ealy
Services Director

Working within the Services organization at Dynatrace I get to work daily with our world-class technology and consultants at some of the largest and most well-known companies on the planet. With a 212 attitude as our foundation, I’m constantly impressed and motivated by the innovation, drive, and talent that I’m surrounded with. As a company, Dynatrace is the rare mixture of an established market leader with the growth and culture of a startup. I have had the opportunity to grow my career within the Services organization at Dynatrace starting as a consultant and through various leadership roles and have collected the scars, stories, and friendships that come with that journey. I’ve enjoyed every minute of the ride and can’t wait for what comes next.

Kevin Clemente
Consultant

PDP for me was meeting people from all over the world, developing my technical skills as well as making friends for life. Since graduating PDP, it's been a joy to see my customers thrilled with the work I do for them, whilst giving me the confidence I need to be an expert in all that I do.

Eliana Aguiar
LATAM HR Manager

I am really proud to be part of Dynatrace team. Not only because we are a market leader and support our customers worldwide to be more successful with our awesome technology. But mainly because we truly are a global company, meaning that we effectively work with our colleagues of NORAM, LATAM, Europe and APAC all the time. Being in contact with all these people is a great opportunity to learn, exchange experiences and grow in personal and professional terms. This is what I mostly value! Dynatrace has good people and we matter! Also, as an innovative company, Dynatrace provides great technology to its employees, allowing us to telework. This possibility of teleworking allows me to be more productive and to have a great balance between work and personal life. I really appreciate it!