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Boston |

Join a high-performing, tight-knit team at a fast-growing company that is using the Internet of Things (IOT) to transform how organizations sense, monitor, and make decisions. Founded out of MIT in 2005, Temp Alert is trusted by more than 2,000 organizations, including Walmart, SpaceX, Apple, CVS Health, Coca-Cola, and the US State Department to help them make sensor-driven decisions. We have a solution that our customers rely on every day to make mission critical decisions; we are looking for team-oriented change agents to help shape the future of IOT.

...
Boston |

Overview

Join a high-performing, tight-knit team at a fast-growing company that is using the Internet of Things (IOT) to transform how organizations sense, monitor, and make decisions. Founded out of MIT in 2005, TempAlert is trusted by more than 2,000 organizations, including Walmart, SpaceX, Apple, CVS Health, Coca-Cola, and the US State Department to help them make sensor-driven decisions. We have a solution that our customers rely on every day to make mission critical decisions; we are looking for team-oriented change agents to...

Boston |

Lookout is a cybersecurity company for the post-perimeter, cloud-first, mobile-first world. Powered by the largest dataset of mobile code in existence, the Lookout Security Cloud provides visibility into the entire spectrum of mobile risk. Lookout is trusted by hundreds of millions of individual users, enterprises and government agencies and partners such as AT&T, Verizon, Vodafone, Microsoft, Apple and others. Headquartered in San Francisco, Lookout has offices in Amsterdam, Boston, London, India, Sydney, Tokyo, Toronto and Washington, D.C. To learn more, visit...

Waltham |

A bit about us:


Were on a mission to change healthcare how its paid for, delivered, experienced. We want to put people center stage, not process or profit. We are guided by a deep belief that every person on Medicare should be treated like we would treat a member of our own family: with loving care and a profound commitment to their health and well-being.


Thats why were gathering a whole bunch of smart, big-hearted people to create a new kind of healthcare company one...

New York |

Intro

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build...

New York |

Intro

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build...

Cambridge |

Intro

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build...

Somerville |

Who we are:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Burlington |

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbess Worlds Most Innovative Company seven years in a row and #1 on the FORTUNE 100 Best Companies to Work For List. We are the fastest growing of the top 10 enterprise software companies...

Newton |

About CyberArk:

CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industry’s most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the world’s leading organizations, including more than 50 percent of the Fortune 500, to protect against external attackers and malicious insiders.

 

CyberArk is the only security company laser-...

Boston |

About You:

We are looking for an experienced Project Manager for our growing business who will be integral in working with both Clients and internal development teams. The Project Manager provides the direction of the assigned work components for a product, platform or project and by interacting with clients, technical architects and engineering determines scope and budget of work helping to both draft the statement of work and execute upon it. Through the management of the project the project manager also builds and maintains client relationships while...

Boston |

About You:

We are looking for an experienced Business analyst for our growing business who will be integral in working with both Clients and internal development teams. The role provides the direction of the assigned work components for a product, platform or project and by interacting with clients, technical architects and engineering determines scope and budget of work helping to both draft the statement of work and execute upon it. Through the management of the project this person also builds and maintains client relationships while looking to expand...

Boston |

ABOUT YOU

We are growing and looking for the best of the best to join our team. We are looking for an Account Manager with Professional Services experience who drives towards and thrives on 100% client retention, who clients and team members trust at being the primary account-level contact to solve problems, get results and guide the way. You understand your client’s business inside and out, and you know where they are going next. You’re a strong leader, facilitator, have great gut instincts and know what it takes to build lasting relationships.

...
Waltham |

The Opportunity

Poppulo is looking for a motivated Technical Analyst to help our blue-chip enterprise customers to integrate with and get the most out of Poppulos Internal Communications platform. Reporting to the Technical Services Manager, this is a hands on technical integrations role requiring analysis, technical, consultancy and customer management skills as well as some project management.

Poppulo's Technical Services department is a customer-facing technical and consulting team focusing on supporting customers during the provisioning and integration...

Waltham |

Are you an ambitious, Salesforce professional searching for an opportunity to bring your skills and capabilities to a 200 person, fast growing enterprise software company? Over 850 companies worldwide rely on Poppulos software to optimize and measure employee engagement. With over 20 million employees on our platform, we are changing how enterprises educate, align and inspire their employees. Poppulo is a fast-paced company with an entrepreneurial and dynamic culture focused on helping organizations grow by releasing the power of their people. Poppulo offers a dynamic environment with...

Boston |

Company Description

Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 7,400 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at...

Boston |

Technical Program Specialist

Rapid7 is seeking a Technical Program Specialist to support the Customer Success Organizations growth. At Rapid7, we believe in simplifying the complex through shared visibility, analytics, and automation that unite customer teams around challenges and successes of cybersecurity. Our Customer Success Organization is the backbone of fulfilling that promise.

Position

As a Technical Program Specialist, youll be the Customer Success Gainsight administrator reporting to the Sr. Technical Program Manager in our Customer...

Boston |

Position Overview

The right candidate will thrive in a dynamic environment, contribute innovative ideas, demonstrate flexibility, and drive customers towards strategic goals. The Enterprise Customer Success Manager is responsible for managing a defined book of business to ensure our largest Enterprise-level customers successfully deploy, optimize, and maintain Rapid7 solutions and continue to renew their licenses year-over-year.

CSMs are the customer relationship leaders that secure long-term relationships, drive adoption of Rapid7 solutions, team with Account...

Boston |

The Senior Director of Security Outcomes and Program Development will provide a hands-on leadership opportunity for developing and leading Rapid7's strategies and programs for helping customers improve security outcomes. This person will partner with our Go to Market, Services and Product teams in developing and evolving our customer success strategies and security program development efforts, including working with our customers and partners to meet our growing customer needs around the world. This is a highly visible and critical role. If you are excited about the chance to be...

Boston |

Position Overview
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer...

Boston |

Senior Advisory Services Consultant

Rapid7 Advisory Service Consultants are some of the most talented, well-seasoned cybersecurity leaders in the industry. Success in these roles means being part of a team who possess a passion for customer success, technology, and solving complex cybersecurity business problems with innovative solutions.

Advisory Services at Rapid7 deliver services that transform the way our customers manage their cybersecurity programs and set them up for long term success.

Our clients engage us to provide world-class...

Boston |

At Rapid7, our people are passionate about security, challenging convention to create a more secure future. As part of a talented and passionate team, Rapid7 Product Consulting helps customers build and cultivate an exceptional security program through the use of Rapid7s product suite.

Job Responsibilities:

  • Construct creative, solution-based approaches to architecture design, implementation and production roll-out of Rapid7 products

  • Perform high-quality product enablement training for new and existing...

Boston |

Location: Boston, MA

Team: Information Security

Description:

Were looking to add a Senior Program Manager to our Information Security team.

In this role, youll leverage your robust "tool box" of program management knowledge and strategies to build repeatable processes, ensure accountability across InfoSec and partner teams, and show us how to measure success.

You have experience navigating new environments, so you will be able to assess and improve our existing program independently. You have leadership skills, and will be capable...

Boston |
Company Description
Rapid7 is breaking down silos and transforming how Security, IT, and DevOps teams work together to drive secure innovation. Our analytics and automation cloud, Rapid7 Insight, provides the shared visibility, intelligence, and connected workflow these teams need to manage the vulnerabilities, threats, and performance issues that put their organizations at risk. With more than 7,100 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and...
Boston |

Do you enjoy being in the fight, investigating unusual activity, tearing apart malware, and chasing attackers? Do you pride yourself on developing methods for identifying and analyzing breaches? Do you feel compelled to help organizations improve their abilities to effectively detect threats and drive incident response?

Rapid7's Incident Response Service team offers the opportunity to respond to active incidents, investigate historical breaches, and work with clients to simulate full-scale incidents. Our Incident Response Consultants pride themselves on their ability to think...

Boston |

Rapid7 is seeking a Gainsight Administrator to support the Customer Success Organizations growth. At Rapid7, we believe in simplifying the complex through shared visibility, analytics, and automation that unite customer teams around challenges and successes of cybersecurity. Our Customer Success Organization is the backbone of fulfilling that promise.

Position:

Youll be the Customer Success Gainsight Administrator, reporting to the Sr. Technical Program Manager in our Customer Operations Team. In this role, you are responsible for implementing and...

Boston |

Director, Product Security Consulting

Company Description

Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 8000 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology...

Boston |

Position Overview

  • The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer...
Waltham |

Technical Problem Manager

As the Technical Problem Manager, your primary responsibility is to lead cross functional teams to track problems within our infrastructure technology and product, and identify areas of opportunity to improve the quality of product and service by applying preventative measures. We are looking for a passionate leader and problem solver. The successful candidate will build excellent working relationships with multiple teams, empower his/her team to ensure identification, closure, prevention and root cause of problems are found in a timely...

Waltham |

Infrastructure Engineering Services, Director

About the Team:

At Intralinks, the IES team is responsible for the operation of the product portfolio (on premise and in the cloud), hardware and software inventory management, capacity planning, vendor and license management, firmware and OS patch management as well as Virtualization (VMWare) and container orchestration (Kubernetes) management.

Overview:

In this position, you will grow your career! You will work with the latest and greatest technology, find reliable cost-effective solutions, and...

New York |

**Company Background**

SaaS is taking over the business world, empowering teams to drive productivity using apps they love. In fact, Cisco estimates that 75% of workloads will be SaaS-only by 2021. This rise of SaaS has distributed IT management across the entire organization, creating an overall lack of visibility. While extensive toolsets exist to manage the traditional IT stack (things like networking, infrastructure, and hardware), no equivalent existed for the IT business operations (SaaS) stack.

That’s why we created Blissfully: to be a real-time source of truth,...

New York |

**Company Background**

SaaS is taking over the business world, empowering teams to drive productivity using apps they love. In fact, Cisco estimates that 75% of workloads will be SaaS-only by 2021. This rise of SaaS has distributed IT management across the entire organization, creating an overall lack of visibility. While extensive toolsets exist to manage the traditional IT stack (things like networking, infrastructure, and hardware), no equivalent existed for the IT business operations (SaaS) stack.

That’s why we created Blissfully: to be a real-time source of truth,...

Boston |

Overview

As a Veson Nautical Software Support Analyst you will provide technical support for the world’s leading developer of commercial maritime shipping software. You will have a deep understanding of our customer’s workflow and processes and will work independently and in collaboration as necessary to research and troubleshoot issues and implement appropriate solutions.

 

Veson Nautical is the leading provider of the software solutions that propel maritime shipping. For over 15 years, Veson Nautical has continuously raised the standards for innovation within the...

Boston |

Position Overview

Validity seeks an experienced and highly motivated Salesforce Business Systems Analyst to join our growing team.

Based in either Boston, MA or our Tampa, FLA office, and reporting directly to the CIO, the successful candidate will serve as a consultant to our business stakeholders, connecting business needs to technical solutions. This role will initially focus on Sales Technology solutions (Salesforce Sales and Service Cloud, Salesforce CPQ, and other solutions), but incremental future opportunities exist to provide expansive support for...

Boston |

SessionM is looking for an exceptional Pre-Sales Solution Consultant to join our North America team. The Solution Consultant is the primary trusted technical advisor and solution designer for the sales team, helping to ensure our customers are delivered the right solution and have an exceptional experience throughout the entire process.

Responsibilities

  • Technical Support - Having a mastery of the platform, the Solutions Consultant will partner with their assigned sales rep and provide technical support for all deals in their pipeline. This support...
Cambridge |

Traveler Support Specialist
EF College Study
Boston, MA
Start Date: December 2, 2019

Are you passionate about study abroad? Do you want to prepare and support students as they embark on the life-changing experience of studying abroad? If so, join our team!

As a Traveler Support Specialist, you will act as the primary resource for our students as they prepare to travel on a short-term EF College Study program! You will manage all aspects of the customer life cycle - from the moment they enroll, through the months preparing for departure, up...

Medford |

Ahead of the Curve.

No one knows the road like Agero. For over 40 years, we have provided the safest, smartest solutions for drivers and the companies that keep them moving.

As a result, we have become an industry leader, providing vehicle manufacturers and insurance carriers with privately labeled state-of-the-art roadside assistance plans and efficient claims management solutions. Our Roadside Assistance network protects more than 75 million drivers each year, providing award-winning service that helps motorists in their time of need while building customer loyalty for our...

Boston |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence solution.

Brandwatch has...

Boston |

As Rapid7 and the Insight Cloud continue to grow, so does our attack surface. Thats why were looking for a Lead Security Engineer to join our Security Operations (SecOps) team in Boston. Youll hit the ground running by building and implementing security controls in partnership with our Corporate IT teams to secure our end user devices, infrastructure systems, and cloud services. Youll partner closely with our Security Operations Analysts to help automate their vulnerability management and incident response operations. Youll also be helping build and lead a new security engineering...

Boston |
What you'll be doing
In order to create the best possible weather predictions, we collect loads of weather observations and models, we ingest them into our system, digest and process them and output historical, realtime and forecast data of all the weather parameters in high resolution. This heavy and complex process outputs a high volume of data, that needs to be cached and served to a high load of customers as API. On top of the API, we have a set of web and mobile applications that bring it all together in an easy to understand fashion that is tailor...
Hopkinton |

JOB SUMMARY:

PrismHR creates exceptional software and services, empowering human resource outsourcing service providers such as Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs) to deliver world-class HR, benefits and payroll to small and medium-sized businesses.

This job is based in Sarasota Florida, and is part of the team that builds and integrates technology from PrismHR's CRM platform ClientSpace. ClientSpace technology extends the PrismHR Platform so it now helps HROs optimize business processes...

Hopkinton |

We have enjoyed rapid growth as an organization and to take our operational effectiveness to the next level, we are looking for a leader to build out and manage the business operations of our Professional Services (PS) department. You will play a key role in ensuring the productivity, efficiency, and effectiveness of PrismHR’s PS teams. 

Your mission is to achieve and maintain operational excellence for the PS team in support of three equally important goals: enabling our customers to be successful on our platform, driving revenue and profitability, and providing our people...

Boston |

Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo.

We are very interested in individuals who have a track...

Boston |

About Klaviyo

Klaviyo is one of Bostons hottest startups. We craft software helping thousands of ecommerce companies to have engaging relationships with hundreds of millions of consumers. We love taking on tough engineering problems and look for customer success engineers who also like staying close to customers. We push each other to move out of our comfort zone, learn new technologies and work hard to ensure each day is better than the last.


Success Engineering

...
Cambridge |

The Customer Care mission: To reinforce the iZotope brand by providing a best-in-class support experience, to educate our customers through our interactions and content creation, and to advocate for improvements within the company using customer data and insights.

The role:
Under the direction of the Customer Care Team Leader our seasonal chat support agent will be the first line of contact for customers shopping at iZotope.com.

What you will be doing:
● Receiving and promptly responding to live chats about...

Cambridge |

Voted as one of the top companies to work for by Built in Boston in 2018, MineralTree is disrupting the accounting industry by enabling over 1,500 companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as the Boston Celtics, Appalachian Mountain Club, EverQuote, Baltimore Ravens and Attivio have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center that provides deep visibility into the cost drivers of the business. MineralTree sells its solution directly to...

Cambridge |

Voted as one of the top companies to work for by Built in Boston in 2018, MineralTree is disrupting the accounting industry by enabling over 1,500 companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as the Boston Celtics, Appalachian Mountain Club, EverQuote, Baltimore Ravens and Attivio have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center that provides deep visibility into the cost drivers of the business. MineralTree sells its solution directly to customers and...

Boston |

We are seeking a Technical Business Analyst experienced in configuring Salesforce.com who wants more than just a job. The right person for us is one who comes to work with a purpose – someone who wants to do work that matters – to themselves, their team, and their organization. We want a self-motivated, driven candidate who “gets it done, whatever it takes,” and thrives in a fast-paced environment. You relish accountability rather than avoid it. “That’s not my job” is not a part of your vocabulary. You enjoy challenges and are ready to make an impact in an exciting and...

Framingham |

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Business Journal as one of the 10 fastest growing private companies in Massachusetts, and named to their Best Places to Work list, Definitive has more than doubled in size in the past 2 years. Our expansion has created the need for a talented Associate Customer Success Manager to join our Client Relations Team. If...

Waltham |

Retailers are working hard to meet consumer expectations by delivering the best experiences possible. As a result, today’s e-commerce websites are incredibly complex as they utilize multiple 3rd party services like personalization, product reviews, social media, ad tech, and more. These services provide benefits but at a cost: site speed and performance.

Yottaa is uniquely positioned to address this challenge with our patented SaaS platform. By improving website performance by over 30%, our Acceleration Platform makes online experiences fast, smooth, and engaging – even with...

Framingham |

FRAMINGHAM, MA

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease...

Boston |
At Lola.com, we're on a mission to create the world’s most innovative, simple and fun (yes, FUN!) business travel apps — and the team is growing! Lola’s high-energy, collaborative and “wicked loving” culture has made it one of Boston’s hottest startups. With former executives from Kayak, HubSpot, TripAdvisor and CarGurus, there is no better place to build something from the ground up and grow your career.
 
We're looking for a customer success manager who can impact customer outcomes through collecting and analyzing data and...
Boston |

This role will have responsibility for guiding the corporate Cloud presence supporting both customer-facing and internal cloud-based tools.  Providing technical and management guidance to a team of around 4 experienced cloud professionals, the person in his role will ensure that industry best practices for cost containment, security, automation, and developer self-service are provided.

 

Duties and Responsibilities include:

People Manager

Enable and empower people to do their best work in an environment that encourages...

Boston |

This role will have responsibility for working with the cloud architecture team the corporate Cloud presence supporting both customer-facing and internal cloud-based tools. The person in his role will have a specific focus on ensuring that security best practices are defined and followed through the enterprise.

 

Duties and Responsibilities include:

Under the leadership of the Architecture lead, work to design the corporate cloud architecture including developing a library of deployable design patterns

Serve as a liaison between the...

Boston |

The successful candidate will be an energetic and clear communicator who possesses outstanding organizational management and Sales business acumen. This Vice President will have outstanding management skills and will be adept at collaborating with various stakeholders across IT and the business. This leader will have depth of experience working in Salesforce.com and will drive industry best practices utilizing Salesforce.com. This includes working with the business partners and stakeholders to understand the business processes, priorities and current risks and issues. This leader will...

Boston |

This position reports to the Director of Infrastructure and Productivity Solutions in Infrastructure. The Sr. Collaboration Specialist will play a critical role in helping to define the shared enterprise productivity tools for the HMH organization and will be responsible for playing a key role in projects to develop and implement reliable, secure collaboration platforms and ensure that initiatives support the corporate vision. As a Sr. Collaboration Specialist, the successful candidate must have experience supporting large enterprise environments, and a demonstrated competency in...

Boston |

The Senior Business Analyst is a key position reporting directly to the VP, Sales & Services  HMH IT is evolving its organization, and this new position will play a pivotal role in establishing IT as a strategic business partner that understands, enables, and improves core business strategy, processes, and operations through technology solution design and delivery. We are looking for an exceptional Business Analyst to partner with business stakeholders to identify business needs and technology solution opportunities, and lead enhancement projects for existing applications, scope,...

Boston |

This is a key position reporting directly to the SVP, IT Finance, HR, Legal. The successful candidate will be an energetic and clear communicator who possesses outstanding organizational management and Finance business acumen. This director will have outstanding management skills and will be adept at collaborating with various stakeholders across IT and the business. This includes working with the business partners and stakeholders to understand the business processes, priorities and current risks and issues. This director will work hand in hand with the business partners to develop...

Boston |

The Change Manager reports directly to the Change Management Director.  The primary responsibilities include supporting the implementation of the IT Organizational change managment strategies as well as developing the plans that will maximize employee adoption and usage and minimize resistance to change. Change management activities will span core organizational change, communications, engagement, training, readiness, and user adoption activities. This individual will focus on the people side of the change and identifying the behaviors necessary to adopt to program & project changes...

Boston |

This position reports directly to the VP, IT Governance & Assurance and is within the IT Operations & Enablement organization. The successful candidate will be an energetic and clear communicator who has deep experience in project management. Responsibilities will include medium to large sized project management from standing up a new project to execution and stabilization. This position is located in Boston, MA with up to 25% travel to business partner locations.

 

Duties and Responsibilities include:

  • Manage execution of complex...
Boston |

The Sr. Salesforce Administrators role is to analyze, design, develop, test and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of our salesforce.com investment.

 

They will share implementation best practices and recommends solution alternatives

 

The position is in Boston, Massachusetts.

 

Duties & Responsibilities:...

Boston |

The Information Technology organization is transforming to realize our mission: Become a leader in HMH’s digital transformation, and as a strategic partner, innovate and deliver highest value, competitive advantage solutions across all corporate and business functions. Our ambition is to be a digital leader through innovation and develop and deliver leading edge technology such as robotic process automation and artificial intelligence to solve some of HMH’s greatest operational business challenges.  Our...

Boston |

Toast Overview:

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an...

Boston |
ClimaCell is transforming a fundamental aspect of meteorology, introducing an entirely new approach for gathering weather data. Our novel technology generates high-definition weather maps, with unprecedented accuracy, resolution, and coverage. We provide advanced weather tools for those who cannot afford the uncertainties and inaccuracy of current solutions. 
 
What this job is all about
We want to empower our customers to best utilize the novel tools we provide them, but also help support them with world-...
Cambridge |

We are seeking an Operational Safety and Incident Response Manager to our Boston office. You will be part of the Tours Safety and Incident Response Team who are based in Zurich, and report to the Director of Safety and Incident Response. This team is responsible for customer risk management, focusing on proactive operational safety measures and the planning and execution of crisis management measures.

As an Operational Safety and Incident Response Manager, you are responsible for the driving and oversight of regional operational safety initiatives...

Cambridge |

Do you like to build strong teams, train staff and help them grow? Have you ever looked at a large-scale event and seen areas for improvement? Do you like working in a fluid environment? Have you ever worked at or managed a summer program, summer camp, or college orientation program?

If you answered yes to one or more of these questions, a role as Director of Summer Programs at EF High School Exchange Year may be right for you.

The Role:

  • Provide oversight and guidance for a fulltime team of two that run day-to-day operations for two summer programs serving 3,000...
Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Boston |

About Wellist:

Wellist partners with hospitals that truly care about the patient experience to personally guide families to the support they need - from non-medical support services, to hospital resources and information, and personal social support. Our patient and caregiver engagement programs amplify the compassionate care delivered by front line staff to drive patient satisfaction, optimize staff productivity and address barriers to adherence across the care continuum.

Wellists outstanding contributions have been recognized by organizations including...

Boston |

Engineering at Klaviyo


Klaviyo is a fast-growing and profitable startup located in the heart of downtown Boston. Our mission is to use data science to help ecommerce brands grow faster. We love taking on tough engineering problems such as building real-time analytics systems to process billions of events every day.


We believe in ownership and autonomy and look for engineers who are passionate about building, operating & scaling features end to end and breaking through...

Waltham |

Retailers are working hard to meet consumer expectations by delivering the best experiences possible. As a result, today’s e-commerce websites are incredibly complex as they utilize multiple 3rd party services like personalization, product reviews, social media, ad tech, and more. These services provide benefits but at a cost: site speed and performance.

Yottaa is uniquely positioned to address this challenge with our patented SaaS platform. By improving website performance by over 30%, our Acceleration Platform makes online experiences fast, smooth, and engaging – even with...

Boston |

Information Security @ Rapid7

Rapid7 was founded in 2000 to give our customers visibility into vulnerabilities in their IT environments with a comprehensive vulnerability management solution, something that didnt exist at the time. Today were continuing our mission to advance security so others can securely advance with industry-leading security solutions. These solutions are powered by our...

Somerville |

Yaymaker, from the creators of Paint Nite, hosts locally crafted events in 1,500 cities all over North America. By partnering with thousands of like-minded entrepreneurs and artists, Yaymaker gets people up, out & making at bars & restaurants in their neighborhood. Our one-of-a-kind experiences include the Original Paint Nite, Plant Nite, Design-A Sign, Flower Workshop, and Candle Maker, with more on the way. Give your week something to shout about!

The Junior Graphic Designer will focus on bringing to life our internal Business to Business marketing plan. As a designer,...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world - and now dental professionals, too.

User success is the heart of Formlabs success. As our desktop technology accelerates and expands heavily into the dental market, so too does the need to have expert teachers on hand to offer solutions for our customers in that field.

If you want to define the customer experience and dedicate your time to supporting users in...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User satisfaction lies at the heart of Formlabs success. The capabilities of our desktop technology are growing rapidly, and so are the needs of our team. Were looking for:

  • Expert teachers to help our customers learn the ropes of 3D printing
  • Problem solvers to figure out what went wrong and how to fix it
  • Empathetic...
Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User satisfaction lies at the heart of Formlabs success. The capabilities of our desktop technology are growing rapidly, and so are the needs of our team. Were looking for:

  • Expert teachers to help our customers learn the ropes of 3D printing
  • Problem solvers to figure out what went wrong and how to fix it
  • Empathetic...
Boston |

As a Product Manager at OM1, you will be responsible for translating the strategic vision into product roadmaps that effectively balance short-term and long-term business objectives. You must enjoy spending time with customers and end users to understand customer needs and launch products that both deliver value to our target market and align with the companys vision and strategy. You will drive tactical implementation, so you must thrive in an Agile Scrum environment with a diverse cross-functional team. You must have a deep intellectual curiosity and be excited to not only apply your...

Norwalk |

Datto, the worlds leading provider of IT solutions delivered through managed service providers, is looking for a Technical Support Expert to join a growing team. Datto is a creative company at its core and is an exciting and dynamic workplace. We're 100% focused on our managed service provider partners and believe that with the right technology, managed service providers can change how businesses around the world operate. Datto provides data protection, business continuity, networking, business management, and file backup and sync products that empower and protect the clients of our 14,...

Cambridge |

Were seeking people who are learner-focused, outcomes-driven and share our passion for transforming education.

edX is the trusted platform for education and learning, home to more than 22 million learners, the majority of top-ranked universities in the world and industry-leading companies. As a global nonprofit, edX is transforming traditional education, removing the barriers of cost, location and access. Supporting learners at every stage, whether entering the job market, changing fields, seeking a promotion or exploring new interests, edX delivers courses for curious minds on...

Somerville |

Who youll work with:

The Technical Enablement Manager is a key role for the company and will report directly into the Senior Manager, Threat Intelligence Training. You will be responsible for building and delivering offerings that ensure our internal field and go-to-market teams are equipped with the resources and knowledge to accelerate the business. You will be training everyone from leadership to newly hired employees on Recorded Futures product, solution positioning, and broader security environment.

What youll do:

As a...

Somerville |

This Role: As a Team Lead, Solutions Engineer, your primary responsibility will be assisting customers with integrating and leveraging Recorded Future Threat Intelligence data.

What you'll do:

  • Design and Implementation of Recorded Future Threat Intelligence data in customer environments
  • Understand and drive customers cyber security use cases, workflows and overall needs to utilize Recorded Future integrations
  • Scope and implement custom solutions across a variety of client architectures, applications, and tools
  • ...
Somerville |

This Role: As a Solutions Architect, your primary responsibility will be to identify, develop, and deliver services opportunities in partnership with multiple Recorded Future teams, showing potential clients how Recorded Future can help an organizations SOC, IR, and TI teams gain context, track information in real-time and prevent cyber attacks and breaches

Responsibilities:

  • Design and Implementation of Recorded Future Threat Intelligence data in customer environments
  • Understand and drive customers cyber security use cases,...
Somerville |

Who youll work with:

Product Trainers are part of Recorded Futures Customer Success team, which is responsible for effective delivery of our training deployments of our services. The team already works with some the most ambitious organizations on the planet to solve challenging intelligence problems.

What youll do:

As a Product Trainer you will be responsible for live and virtual delivery of defining, creating, and implementing a cutting edge training program that addresses the needs of Recorded Futures growing customer, partner,...

Somerville |

Who youll work with:

The Customer Success Content Specialist will join the Intelligence Services Operations team in its mission to provide the tools, processes, best-practice collateral, and the strategic and operational support that makes our team, and ultimately clients, successful.

This opportunity is to work closely with Intelligence Services leadership and the account teams worldwide to bring your experience in marketing and writing to help craft compelling content that resonates with Recorded Future clients.

...

Somerville |

The Business Data Analyst will join the Intelligence Services Operations team in its mission to provide the tools, processes, best-practice collateral, and the strategic and operational support that makes our team, and ultimately our clients, successful.

What youll do:

As a Business Data Analyst, you will develop business insights and help launch an internal reporting infrastructure for various company stakeholders and executive leadership. Your analytical work will center around leading indicators of churn/renewal and...

Framingham |

Test Architect

Applause empowers global brands to deliver flawless digital experiences to their customers on any device, in every location.

Our Testing Services team takes a hands-on approach in order to help execute test scripts and test cases in cooperation with customer teams. Working cross-functionally with other Applause resources, the TA will drive successful execution of test strategy to ensure customers gain full value realization.

...

New York |

About Brandwatch

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social...

Boston |

Interested in helping the millions of Americans with chronic conditions get better care? OM1 is looking for an experienced hands on engineering manager to help OM1 build the platform that powers our mission to use data to improve healthcare.

OM1 is a healthcare technology company focused on providing outcomes measurement and predictive analytics for value-based and personalized healthcare. Our interdisciplinary team uses expertise in medicine, software, big data, machine learning, public health and mathematics to transform records from a diverse set of sources into enriched,...

New York |

Do you ever wonder what happens inside the cloud?

Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that todays entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within reach for any developer, anywhere in the world.

We want people who are passionate about about solving complex systems, storage, big data, and network problems...

Cambridge |

Do you ever wonder what happens inside the cloud?

Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that todays entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within reach for any developer, anywhere in the world.

We want people who are passionate about about solving complex systems, storage, big data, and network problems...

Boston |

About Wellist

Wellist partners with hospitals that truly care about the patient experience to personally guide families to the support they need - from non-medical support services, to hospital resources and information, and personal social support. Our patient and caregiver engagement programs amplify the compassionate care delivered by front line staff to drive patient satisfaction, optimize staff productivity and address barriers to adherence across the care continuum.

Wellists outstanding contributions have been recognized by organizations including...

Boston |

Salesforce Administrator

Summary of position:

The Salesforce Administrator will lead the ongoing development of our salesforce.com deployment. The successful candidate will have a record of success in improving processes and adoption using the salesforce.com platform. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify develop and deploy new business processes. This role is part technical project manager, part administrator and part Salesforce analyst. The Salesforce Administrator will...

Boston |
In todays world of always-on online consumption and commerce, consumers are demanding what they want, when they want it. Content is king, and always will be, for brands to get distribution, retailers to sell products and consumers to click purchase. The problem in todays marketplace is that there is no easy way to transfer this rich product information from brand to retailer without hours of manual and tedious spreadsheet management and updates.
Enter Salsify. Salsify is a product experience management platform. We power the...
Portsmouth |

The Position:

Bottomline Technologies is seeking a senior-level Salesforce Developer to join our Enterprise Applications group.

This position is a key player to an energetic, collaborative and fast-paced team in the design, development, deployment and support of the global enterprise applications and data solutions.

This role can be based out of an open location within the US, with up to 20% travel

You will love this job if:

  • You enjoy being part of a high-growth advancing IT team, and driving the...
Portsmouth |

Position Summary:

As Bottomlines Receptionist/ Ambassador of Delight, you will deliver energetic and dynamic customer service on a daily basis by creating a warm and welcoming experience for all of our guests and employees. This role is comprised of two amazing people that delight all individuals entering our Corporate Headquarters; and adding value to our ever growing People Success team. The ideal person will thrive in an ever-changing, fast-paced growing technology company that will offer friendliness, professionalism, reliability, and has the ability to cover...

Portsmouth |

Who We Are:

Bottomline Technologies (NASDAQ: EPAY) provides cloud-based payment, invoice and banking solutions to corporations, financial institutions and banks around the world. The companys solutions are used to streamline, automate and manage processes involving payments, invoicing, global cash management, supply chain finance and transactional documents. Over 10,000 customers trust Bottomline to meet their needs for efficiencies, competitive differentiation and optimization of working capital. Headquartered in the United States,...

Portsmouth |

Our Position:

Bottomline Technologies is seeking an Associate Database Administrator to join our hosting/operations team.

Our Associate DBA would be a key player in the administration, configuration and maintenance of all our enterprise database environments. They would work closely with senior-level DBAs to provide database expertise for the hosted database operations.

This is a great opportunity for a recent Computer Science or Information Technology graduate who is looking for a career in Database Administration; working with the latest database...

Boston |

The Helpdesk Support Specialist will be working in a team-oriented environment supporting all company facing IT functions. In this position, you will be responsible for troubleshooting and diagnosing desktop and network issues, completing workstation builds and configurations, deploying systems, writing end-user documentation, and assisting in asset procurement and tracking.

The successful Helpdesk Specialist will have a strong background in troubleshooting operating system, application, and network issues. A strong knowledge of Windows 10, MacOS, Active Directory, and...

Newton |

Account Manager (Newton, MA)

Examity, the world leader in online test integrity and the 119th fastest-growing company in North America on the Deloitte’s 2018 Technology Fast 500, is looking for a dedicated Account Manager to join the growing team in our Newton, MA location.

Position Overview

Account Managers at Examity gain experience in the education technology field and become a part of one of the region’s fastest-growing software companies. The Manager will be responsible for relationship development. This role requires an...

New York |

Have you ever wondered what happens inside the cloud?

Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that todays entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within reach for any developer, anywhere in the world.

We want people who are passionate about making the internet a safer place for everyone.

We...

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