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449 Jobs Listed
Boston |

At Privy, we believe that just because youre running a small or medium-sized business doesnt mean that you shouldnt have world-class marketing tools and services. Thats why over 400,000 businesses have chosen our platform to improve their on-site conversion and grow their customer lists as they start, grow, and expand their online businesses

Job Overview:

Are dedicated to resolving questions and technical problems for both our customers and internal audiences with poise, positivity, confidence, and professionalism. As the main point of contact between our...

Boston |

At Privy, we believe that just because youre running a small or medium-sized business doesnt mean that you shouldnt have world-class marketing tools and services. Thats why over 400,000 businesses have chosen our platform to improve their on-site conversion and grow their customer lists as they start, grow, and expand their online businesses

Job Overview:

Are dedicated to resolving questions and technical problems for both our customers and internal audiences with poise, positivity, confidence, and professionalism. As the main point of contact between our...

Cambridge |

As a video software company that helps businesses build brand affinity, video is core to everything we doand that's where you come in! At Wistia, we're fully invested in video and believe in the power it has to build amazing brands and businesses. That's why this is such an exciting opportunity for the right talented and passionate videographer. In this role, you'll own the video production process end-to-endyou'll be responsible for producing engaging, creative videos while meeting the needs and requirements of key stakeholders across the business.

Youll work closely with other...

Cambridge |

The Opportunity

Hult International Business School is seeking a motivated customer-service oriented professional as a Visas and Compliance Coordinator.

Under minimal supervision, this position will be responsible for all activities in support of providing seamless and exceptional service to the universitys international population. This position will be the key contact and resource to ensure a positive student experience at the onset. Working very closely with Student Services, Academics, and Registrar, this position will liaise with stakeholders to accurately...

Cambridge |

Traveler Support Specialist - Spanish Speaking
EF Educational Tours

Boston, MA


Your Role

As a Traveler Support Specialist for EF Educational Tours, you are the primary resource for parents as they navigate the process of sending their students abroad. You will manage all aspects of the customer life cycle, by providing our travelers and their parents with information from initial tour enrollment, to preparing for departure, right up to the tour itself. This phone-based role will allow you to combine...

Cambridge |

Traveler Support Specialist
EF Educational Tours

Boston, MA


Your Role

As a Traveler Support Specialist for EF Educational Tours, you are the primary resource for parents as they navigate the process of sending their students abroad. You will manage all aspects of the customer life cycle, by providing our travelers and their parents with information from initial tour enrollment, to preparing for departure, right up to the tour itself. This phone-based role will allow you to combine your sales instincts...

Cambridge |

Shipping and Logistics Coordinator
EF Education First
Cambridge, MA USA

Are you upbeat and outgoing, can work well in a team and enjoy sharing new ideas? Do you consider yourself flexible, able to switch gears on a moments notice? Have you worked in a customer service, operations, or logistics role? If so, you could be a perfect fit for our Shipping & Logistics team at EF, Education First, the world leader in international education.

The Role

Main responsibilities of this role include supporting internal clients by...

Cambridge |

Rewards Concierge
EF High School Exchange Year

Do you like to help people make decisions and execute a plan? Do you like to make dreams come true? Are you organized with an eye on developing and improving systems?

If you answered yes to these questions, a role as a Rewards Concierge may be right for you.

The Role:

  • Provide exceptional customer service to internal customers looking to redeem rewards earned through a loyalty program
  • Work with a team to book flights and order merchandise
  • ...
Cambridge |

Program Support Advisor, EF Gap Year
Cambridge, MA

Who you are:

A passionate leader, driven by creating a fantastic customer experience and eager to mentor students who are on a journey of personal growth and career development. You are able to understand and empathize with students and their parents during an important transformational time in their life, cheering them on and coaching them through challenges while motivating them to create and achieve personal goals and celebrate their wins.

Who we are:

...
Cambridge |

Product Manager
EF Explore America
Cambridge, MA

The Opportunity

As an EF Explore America Product Manager, you are responsible for managing a portion of the EF Explore America tour portfolio. You will oversee the development and improvement of your group of tours, including the management of all corresponding product resources (i.e. SharePoint materials, Day by Days, trainings, etc). You will work closely with various teams across the business to gather insights and recommend informed, thoughtful decisions for your tours. You...

Cambridge |

Outreach and Engagement Manager
EF High School Exchange Year
Cambridge, MA, USA

The Opportunity

Are you searching for a way to have a positive impact on others by broadening their horizons and experiences through travel opportunities? Do you believe the best way to learn another culture and lifestyle is by immersing yourself in it? Have you personally enhanced your worldview and skillset by traveling abroad? Do you seek to help connect others in meaningful ways, but dont see yourself excelling in a sales-oriented environment? EF High School Exchange...

Cambridge |

Do you enjoy meeting new people and exploring new places?

Do you thrive in ever-changing environments and excel under pressure?

Are you passionate about helping young travelers learn more about the world and themselves?

If you answered yes to the above, youve come to the right place!

At EF, the role of a Tour Director is both challenging and rewarding. Tour Directors work alongside EF to help students and teachers from North America discover the world through educational travel. No two days are ever the same, and there is never a dull moment on tour.

...

Cambridge |

If you are passionate about office culture, love to deliver exceptional service and experiences, and thrive when others are relying on you, we want to meet you!

As Employee Experience Coordinator, your main duty will be to assist and support our community of 1,000+ employees at EFs North American headquarters. You will be a central figure on campus, flawlessly executing our front desk and office-wide processes while maintaining high productivity and a level head in stressful situations.

This role requires constant interaction with all of EFs stakeholders: staff, customers,...

Cambridge |

Do you like to build strong teams, train staff and help them grow? Have you ever looked at a large-scale event and seen areas for improvement? Do you like working in a fluid environment? Have you ever worked at or managed a summer program, summer camp, or college orientation program?

If you answered yes to one or more of these questions, a role as Director of Summer Programs at EF High School Exchange Year may be right for you.

The Role:

  • Provide oversight and guidance for a fulltime team of two that run day-to-day operations for two summer programs serving 3,000...
Cambridge |

Account Manager Account Services Team
Cultural Care Au Pair
Cambridge, MA

Please submit a cover letter with your application.

About Cultural Care:

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host familiesproviding meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally...

Cambridge |

Digital Designer
EF Educational Tours

We are looking for a passionate, driven, exceptionally talented, self-motivated Digital Designer to join the in-house creative agency for EF Educational Tours.

Youll collaborate with innovative designers, writers, photographers, videographers, marketing whizzes, and business stakeholders to deliver work that propels the business forward. Your work will drive a creative vision that inspires our customers and advances our companys global mission: Opening the World Through Education.

You will make an...

Cambridge |

Designer
EF Educational Tours

We are looking for a passionate, driven, exceptionally talented, self-motivated Designer to join the in-house creative agency for EF Educational Tours.

Youll collaborate with innovative designers, writers, photographers, videographers, marketing whizzes, and business stakeholders to deliver work that propels the business forward. Your work will drive a creative vision that inspires our customers and advances our companys global mission: Opening the World Through Education.

You will make an impact in helping...

Cambridge |

Copywriter
EF Educational Tours

We are seeking a passionate, energetic, entrepreneurial Copywriter to join our in-house creative and marketing team based in Boston.

Youll collaborate with innovative writers, designers, photographers, videographers, marketing whizzes, and business stakeholders to deliver work that propels the business forward. Your work will drive a creative vision that inspires our customers and advances our companys global mission: Opening the World Through Education.

You will make an impact in helping people to see...

New York |

In the Benefit Sales Consultant role, you function as a key player in the Namely sales process. As a partner to the Account Executives, your role is to get prospective clients excited about Namelys Benefit Consulting services. As the expert on the employee benefits industry, you will uncover and solve prospective clients challenges by consulting on best practices around benefits plan design, management of employee benefits, and employee engagement.

Responsibilities

  • Effectively positioning Namely value story with prospective clients

  • ...

New York |

Why SecurityScorecard

SecurityScorecard's SaaS based platform enables enterprises to instantly rate and understand the security risk of companies, non-intrusively and from an outside-in perspective. We use an A-F rating scale. Companies with a C, D or F rating are 5 times more likely to be breached or face compliance penalties than companies with an A or B rating. Our platform is used by nearly 1,000 customers for use-cases including self monitoring, vendor risk management, cyber insurance, board reporting, and M&A.

Headquartered in New York City, we are...

New York |

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping some of the largest brands in the world transform their retail experiences across channels.

Were hiring Account Managers who will be responsible for the management and...

Cambridge |

EF Go Ahead Tours is looking for an Associate Director of UX to join our growing team.

As the Associate Director of UX on a cross-functional Agile product team, youll work with closely with product managers, developers, copywriters, and business stakeholders to build and optimize our ecommerce experiences.

The perfect candidate will have several years of experience building and iterating products based on customer feedback and needs. Bonus points if youve helped to establish UX as a practice and discipline at other places before.

What this role is...

Burlington |

Were looking for a senior copywriter who wants to build a brand and fill their portfolio with standout work. A proactive thinker ready to thrive in an environment where what if ideas actually become whats made. Someone who can seamlessly dance between ad campaigns, video content, websites and email marketing without breaking a weekend sweat. We are Bluehost. Part of a billion-dollar network of dot com brands called Endurance International Group. Our mission is to inspire and empower entrepreneurs, bloggers, startups, ecommerce visionaries and anything else that clicks and ticks on the...

Boston |

Who We Are

Were the Experience Design team at Wayfair, and were tackling exciting challenges that are reshaping how people discover, find, purchase and have goods delivered to their homes. Were a diverse, multidisciplinary team of world-class designers who are hard at work transforming the experience of shopping for your home. Our design practice is collaborative, data-driven, and fast-paced.

How can we leverage AR to make it easier for our customers to imagine how furniture would fit in their space? How can we seamlessly connect them with gig economy...

Boston |

Who We Are

Were the Experience Design team at Wayfair, and were tackling exciting challenges that are reshaping how people discover, find, purchase and have goods delivered to their homes. Were a diverse, multidisciplinary team of world-class designers who are hard at work transforming the experience of shopping for your home. Our design practice is collaborative, data-driven, and fast-paced.

How can we leverage AR to make it easier for our customers to imagine how furniture would fit in their space? How can we seamlessly connect them with gig economy...

Boston |

Who We Are

Were the Experience Design team at Wayfair, and were tackling exciting challenges that are reshaping how people discover, find, purchase and have goods delivered to their homes. Were a diverse, multidisciplinary team of world-class designers who are hard at work transforming the experience of shopping for your home. Our design practice is collaborative, data-driven, and fast-paced.

How can we leverage AR to make it easier for our customers to imagine how furniture would fit in their space? How can we seamlessly connect them with gig economy...

Boston |

We are looking for a talented Senior User Experience Design Manager with a strong portfolio focus on information architecture skills to join a team dedicated to business partners, suppliers, and operations: the backbone of Wayfairs customer experience. Your demonstrated skillset must include the analysis of user needs, business process analysis, information design and layout, workflows and interactions, and detailed aesthetics for both written and visual content. You should have experience working directly with Stakeholders, Product Managers, and Engineers to prioritize, specify, and...

Boston |

Who We Are

Were the Experience Design team at Wayfair, and were tackling exciting challenges that are reshaping how people discover, find, purchase and have goods delivered to their homes. Were a diverse, multidisciplinary team of world-class designers who are hard at work transforming the experience of shopping for your home. Our design practice is collaborative, data-driven, and fast-paced.

How can we leverage AR to make it easier for our customers to imagine how furniture would fit in their space? How can we seamlessly connect them with gig economy...

Boston |

Job Description

Were the Enterprise Product Design team at Wayfair, and were looking for a talented Product Design Manager with a strong portfolio focus on information architecture skills to join a team dedicated to business partners, suppliers, and operations: the backbone of Wayfairs customer experience. Your demonstrated skillset must include the analysis of user needs, business process analysis, information design and layout, workflows and...
Boston |

We are in need of a highly motivated, operationally-minded and data-oriented leader to help continue to guide and strengthen our Broadcast TV team. This team drives the long-term strategy, scaling and day-to-day workflow for this large and diverse organization. This operations team has an appreciation for Creative, but is not creative itself. We are seeking bright, driven, well-rounded leaders to help us run Creative as a business, drive outsized performance for our stakeholder partners and wow our customers.

What you will do:

  • Capacity planning, grounded in a data-...
Boston |

The Lifestyle Brands are exciting offshoots of the main Wayfair brand equally awesome, but each with its own distinct POV and product assortment. We are (drumroll, please): Joss & Main, AllModern, Birch Lane, and Perigold.

Were on the lookout for a strong leader to steer the design for AllModern: a visionary who can drive high-profile creative strategy and forge trusted relationships with key...

Boston |

Who We Are:

Wayfair is home to one of the retail industrys largest in-house creative agencies. The Creative Group is a world class team comprised of many disciplines designers, copywriters, stylists, editors, cinematographers, directors, producers and more. Our work fuels all forms of onsite and offsite marketing and communication with our consumers from TV to online video to social, email, direct mail and more.

The Wayfair Creative Team is looking to hire a passionate Copy Lead who is ready and eager to take the lead on our Brand Identity channel! As the...

Boston |

We are looking for a talented Associate Director of Enterprise User Experience Design with a strong portfolio focus on information architecture skills to join a team dedicated to business partners, suppliers, and operations: the backbone of Wayfairs customer experience. Your demonstrated skillset must include the analysis of user needs, business process analysis, information design and layout, workflows and interactions, and detailed aesthetics for both written and visual content. You should have experience working directly with Stakeholders, Product Managers, and Engineers to prioritize...

Boston |

Who We Are

Were the Experience Design team at Wayfair, and were tackling exciting challenges that are reshaping how people discover, find, purchase and have goods delivered to their homes. Were a diverse, multidisciplinary team of world-class designers who are hard at work transforming the experience of shopping for your home. Our design practice is collaborative, data-driven, and fast-paced.

How can we leverage AR to make it easier for our customers to imagine how furniture would fit in their space? How can we seamlessly connect them with gig economy...

New York |

Digital Products creates value for our clients, their employees, and their customers. We design and build software that changes the way people work and live. Our team collaborates across studio locations in Boston, Chicago, Houston, New York, and Seattle with 300+ employees across the US and Canada. With expertise in product strategy, project management, QA, design thinking, user-experience design/research, and impeccable development for native mobile, web, and embedded systems, we will help bring clarity to any omni-channel product vision

...
New York |

Digital Products creates value for our clients, their employees, and their customers. We design and build software that changes the way people work and live. Our team collaborates across studio locations in Boston, Chicago, Houston, New York, and Seattle with 300+ employees across the US and Canada. With expertise in product strategy, project management, QA, design thinking, user-experience design/research, and impeccable development for native mobile, web, and embedded systems, we will help bring clarity to any omni-channel product vision

...
Cambridge |

Digital Products creates value for our clients, their employees, and their customers. We design and build software that changes the way people work and live. Our team collaborates across studio locations in Boston, Chicago, Houston, New York, and Seattle with 300+ employees across the US and Canada. With expertise in product strategy, project management, QA, design thinking, user-experience design/research, and impeccable development for native mobile, web, and embedded systems, we will help bring clarity to any omni-channel product vision.

...
Boston |

Us in a nutshell

Mightier is an app-based, family program developed at Boston Children’s Hospital that empowers children with ADHD, autism, and anxiety to learn emotional control and supports the caregivers who love them. Kids wear a Mighty Band heart rate monitor while playing a library of biofeedback video games that react to their heart rate in real time. Kids practice self-calming skills to succeed in the games and then transfer those skills to life. Three clinical trials at Boston Children's Hospital, Harvard, and Mass General have shown Mightier works as...

Cambridge |
Position Overview:
Quick Base is looking for a Senior Director of Customer Success to lead a team 20+ Customer Success Managers and 4 Managers of CSMs (and growing).  We are looking for a strong leader with experience growing a high performance team that brings best practices based on 10+ years of experience in software, services and customer success.
 
The ideal candidate will have experience in a senior position managing customers and technical solutions in a SaaS model, software SaaS platform experience is preferred. He or she...
New York |
Barclays Accelerator powered by Techstars (FinTech-focused)
 
Target Start Date: September 4, 2019 (with potential for ad hoc projects earlier)
Target End Date: December 10, 2019
Location: New York City, United States
 
**This role is a 3-month, full-time, in-office position. It is not an a remote freelance contract.**

Job Description
Do you want to have an impact on future tech leaders while enhancing your...
New York |
Creative Director, Experience
Boulder or NYC

Our Creative Director, Experience creates intuitive, engaging experiences that connect our audiences across brand touch points and drives value for our founders and corporate partners. You know how an experience should look, feel and work, and understand what users need and want across a holistic brand experience.
 
On any given day you might:

  • Define the vision and mission, and manage the day to day responsibilities of a new initiative.
  • ...
New York |

Intro

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build...

Boston |

Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprises digital future business people and analysts, web developers, software engineers, even CEOs to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.


We are looking for an experienced Software Engineers who will join a new elite team that focuses on Customer Centric Engineering. This...

Waltham |


About us

If you ever wanted to be on the ground floor of a well-funded, rapidly growing startup where you had the chance to transform a $5B market nows the time! Come join our team at Takeoff Technologies. Our automated grocery fulfillment system, coupled with our end-to-end technology solution, is helping grocers thrive and scale in an online grocery market.


About the role

Takeoff is seeking a senior manager of global technical support operations for our multifaceted solution. The senior manager will play a critical role in technical...

Boston |

Senior Product Manager, Growth

What if nature could be harnessed to help farmers sustainably feed the planet? Since 2014, Indigo has questioned agriculture's full value chain to improve grower profitability, environmental sustainability, and consumer health. The companys scientific discoveries and digital innovations have amplified new value from soil to sale, benefiting more than 10,000 growers to date. Indigo is also the company behind The Terraton Initiative, a global effort to draw down one trillion tons of atmospheric carbon dioxide by unlocking the potential...

Boston |
Teikametrics is the leading Retail Optimization Platform (ROP) for sellers on Amazon. Teikametrics optimizes billions of transactions for thousands of sellers, brands, and agencies around the world to increase overall sales and profits. Founded in 2012, Teikametrics uses proprietary econometrics and machine-learning data models to automate bidding and campaign management of Amazon Advertising. We combine our best in class technology with world-class service delivery teams all based in Boston, MA. 
 
Teikametrics is looking for a passionate, smart and driven...
Cambridge |

Digital Products creates value for our clients, their employees, and their customers. We design and build software that changes the way people work and live. Our team collaborates across studio locations in Boston, Chicago, Houston, New York, and Seattle with 300+ employees across the US and Canada. With expertise in product strategy, project management, QA, design thinking, user-experience design/research, and impeccable development for native mobile, web, and embedded systems, we will help bring clarity to any omni-channel product vision.

...
Cambridge |

Digital Products creates value for our clients, their employees, and their customers. We design and build software that changes the way people work and live. Our team collaborates across studio locations in Boston, Chicago, Houston, New York, and Seattle with 300+ employees across the US and Canada. With expertise in product strategy, project management, QA, design thinking, user-experience design/research, and impeccable development for native mobile, web, and embedded systems, we will help bring clarity to any omni-channel product vision

...
Boston |
For the Customer Support Representative role, we're looking for a technologically minded problem solver who loves to work hard, and is eager to learn new things. You will be responsible for providing support help to over 4,000 nonprofits across the country who use DipJars to fundraise!
 
We have a small startup team and growing fast. You'll have tons of room to grow here, so if you are eager to give your career a kickstart and learn how to grow a startup then you've come to the right place. If this sounds good to you please submit your resume! We'll try to get back...
Cambridge |

Digital Products creates value for our clients, their employees, and their customers. We design and build software that changes the way people work and live. Our team collaborates across studio locations in Boston, Chicago, Houston, New York, and Seattle with 300+ employees across the US and Canada. With expertise in product strategy, project management, QA, design thinking, user-experience design/research, and impeccable development for native mobile, web, and embedded systems, we will help bring clarity to any omni-channel product vision.

...
Boston |

What to help some of the globes largest brands win on eCommerce? We're looking for an experienced customer lead to act as a true partner to our top-tier customers. In this senior-level Program Architect role, you will lead client engagements from a business side, acting as an ecommerce strategist to consult and shape the vision of the Salsify platform into a reality that meets clients business objectives. You draw upon your industry expertise to drive the long-term global governance and rollout strategy of our largest and most complex enterprise clients by establishing a program framework...

Boston |

With more than $150M in funding, 100% year over year growth for the past five years and a recent billion-dollar valuation, Seismic is the leader in the enterprise sales enablement software space. Using leading edge cloud technologies and web enabled solutions, we are innovating and solving complex problems to help the worlds top companies improve collaboration and content delivery between marketing and sales. Headquartered in San Diego and with more than 600 employees across the globe, Seismic is privately held by its executive team and investment firms General Atlantic, JMI Equity,...

Waltham |

This role, based at the Constant Contact/Endurance UX headquarters in Waltham MA, is for an energetic student that is passionate about users and has a desire to help deliver positive user experiences.

Our team is more than a production crew. We are a fundamental and strategically critical part of the business, a core pillar of the product organization. A world-class team of designers, coders, writers, and researchers we help establish a strategic direction for the company.

We work hard to make the world a better place by helping SMBs survive and thrive in the diverse and...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

New York |

Were passionate marketers, engineers and innovators building the technology to power the future of commerce. Were a B2B2C SaaS platform helping the worlds most interesting retailers and direct-to-consumer brands remove friction from the customer experience to deliver recurring revenue through subscriptions programs - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships.

Recent studies show that 75% of direct-to-consumer retailers will offer subscription...

Cambridge |

Here's a quick video with the hiring manager to learn more about her background!

At edX, a Cambridge-based non-profit, our mission is to offer a world-class education to everyone, everywhere, allowing them to gain the in-demand skills and knowledge that will lead to fulfilling careers and lifelong success. Today, edX provides more than 20 million people access to education from the best universities and institutions in the world, including Harvard, MIT, Oxford, and UC...

New York |

Who We Are:

As a Technical Solutions Consultant, you'll be responsible for ensuring that customers get the most value out of MoPub products and services. You will lead a portfolio of clients through technical integration and provide consultation and guidance post launch. This is a highly visible role within the company, supporting the growth and retention of our most valued and highest profile mobile app publishers and demand partners. You will build positive relationships with both internal and external parties to ensure...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a Renewals Manager for our Lexington, MA office.

Job...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

We are a team of inspiring 3D printing enthusiasts located just outside the heart of Boston. Our primary goal is to empower our customers with the best tools and to offer them an amazing 3D printing experience. We work with resellers and distributors across the globe who give us access to new markets and provide added value to our customers.

If you love building...

Boston |

Mission: In this role you will lead the team responsible for the onboarding and ensuring long term success of our Ellevation partners. You will be responsible for leading a team through the transition to a new organizational structure that requires team members to be versed in all aspects of the Ellevation offering as well as proactive support throughout their journey with Ellevation. This will require iterating on our current onboarding practices and developing new success initiatives aligned with each customer segment. You will be responsible for supporting team...

Waltham |

We are searching for a technical support engineer who possesses a blend of technical and customer-facing skills to successfully analyze, root cause, contain, and resolve complex technical issues. You will work with a small, highly motivated team and contribute to the companys culture, engage in high-energy exchanges on product roadmap, and keep our automation solutions up and running, ensuring our customers have the best experience possible. This is a unique opportunity; you will have an immediate impact on the development of our company. We guarantee you will be bragging about your job...

New York |

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping some of the largest brands in the world transform their retail experiences across channels.

Were hiring a Strategic Client Director ...

New York |

As we continue to rapidly expand our global team, we are hiring a Customer Success Manager to drive strategic thinking and deliver an industry-leading level of service to our Enterprise client base across NA.

At the core of our business is the global customer success team. Over 80 people across 10 offices, all working towards one mission: Make Every Customer Successful. Our mantra is what drives us to ensure that all of Brandwatchs clients get the very best out of our technology. In the ever changing world of social media we are constantly...

Boston |

ezCater is the worlds largest online marketplace for catering a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. Were backed by $320 million in venture funding and in early 2019 were valued at $1.25 billion. Our mission is to power the worlds catering, and well make it happen even more surely if you come help us.

Fanatic and fantastic customer service is the spice in our secret sauce. One client put it well: "This...

Cambridge |

Meet CarGurusthe #1 visited online car shopping website in the US. At CarGurus, were building the...

Boston |

Were passionate about helping hard-working entrepreneurs grow their property management businesses. Were a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Theres zero competition or micromanagementeveryone is the master of their domain, ready to collaborate wholeheartedly with one another and celebrate each others successes. Our determination to make our customers lives better and break records is contagiousyou find yourself becoming intensely passionate about the work that we do, even if the property...

Cambridge |

Meet CarGurusthe #1 visited online car shopping website in the US. At CarGurus, were building the worlds most trusted and transparent automotive marketplace where its easy to find great...

Boston |

Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places...

Boston |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence solution.

Brandwatch has...

Boston |

Security Analyst

Do you live and breathe cyber security? Need to work on important problems? Cybereason has an opportunity for you!

Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question Am I under attack? proactively, without manual effort. We're expanding our security services and looking for curious, diligent, technical people to help us build out and run our Nocturnus team. As member of this elite team...

Boston |

We are looking for someone who geeks out on all things deliverability and has a passion for helping customers navigate this space. The deliverability team is responsible for ensuring our customer base has the best chance to successfully inbox and to maintain all infrastructure elements with the highest reputation possible. This work involves remediating blacklists, identifying spam traps, working with ISPs to optimize sending rates and working with clients to make sure they send email using best practices.The Deliverability team is still being formed and we plan on growing...

Boston |

Ellevation is seeking a Manager for our Customer Support team to set a clear and scalable vision for our support model and to leverage data to identify and implement new strategies that ensure an excellent customer support experience. Ellevations support team is responsible for inbound support tickets from users of Ellevations data-driven software, which is specifically designed for ELL educators and the English Learners they serve.


Customer Support is a key part of the strong services reputation Ellevation has in the...

West Haven |

Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. We give you accurate, comprehensive, and current insights into your computing environments to provide you the data you need to manage, transform, and optimize with confidence.


Technical Account Managers with Device42 work with and enable our largest and most strategic customers to realize business value through our software. TAMs combine technology expertise, process discipline, and passion for customer success.

...

Boston |

Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. We give you accurate, comprehensive, and current insights into your computing environments to provide you the data you need to manage, transform, and optimize with confidence.


Technical Account Managers with Device42 work with and enable our largest and most strategic customers to realize business value through our software. TAMs combine technology expertise, process discipline, and passion for customer success.

...
Lexington |

Come join a winning team!

If you don't look forward to going to work each day, then what's the point? Take a walk around our offices and youll see a serious group of professionals who dont take themselves too seriously. Our team thrives on collaboration and sharing ideas, whether in a cross functional meeting or at one of our impromptu parties.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact. And a commitment to having fun.

We are looking...

Cambridge |

Meet CarGurusthe #1 visited online car shopping website in the US. At CarGurus, were building the worlds most trusted and transparent automotive marketplace where its easy to find great deals from top-rated dealers.

Founded in 2006 by Langley Steinert (co-founder of TripAdvisor), CarGurus is a technology company with a passion for data and its power to simplify every aspect of the car shopping experience. Using proprietary technology, search algorithms and innovative data analytics, we provide unbiased validation on pricing, dealer reputation and vehicle history.

Are you a...

Newton |

Examity, the world leader in online test integrity and the fastest-growing Edtech company in the United States, is looking for a dedicated UX Designer to join the growing team in our Newton, MA location.

Position Overview

As a UX Designer, you will work closely with our product management and engineering teams. You will play a critical role in developing and bringing product design concepts to life. In addition, the UX Designer will utilize their knowledge of user experience best practices and creative talents with UI and graphic design. The ideal...

Waltham |

Senior Customer Success Engineer

Role Summary

The primary function of the Senior Customer Success Engineer is to work with customers in identifying,
resolving, and preventing issues using Actifio products.  In this role, you will work with technical skills such as
Linux, Databases, Scripting, and Systems Architecture. The only things we ask for is a strong technical
aptitude and excellent communication skills.

Responsibilities/Key Tasks

Responsible for providing technical support to Global Actifio customers and partners, both...

Waltham |

Customer Success Engineer

The primary function of the Customer Success Engineer (CSE) is to work with customers in identifying, resolving, and preventing issues using Actifio products.  In this role, you will build technical skills around Linux, Databases, Scripting,  and Systems Architecture. Not to mention great career growth within the team. The only things we ask for is a strong technical aptitude and excellent communication skills.

Responsibilities/Key Tasks

  • Responsible for providing technical support to Global Actifio customers and partners,...
Somerville, |

Owl Labs is hiring a Web Developer to join the Marketing Design team. This role is a perfect fit for someone who is excited by the opportunity to take ownership of our website and bring excellent customer experiences to life. The ideal candidate has prior experience in e-commerce and building/optimizing for conversion, along with a passion for creative problem solving and iterative testing. You are collaborative and will work cross-functionally to ensure the performance and stability of our platform.

Owl Labs' mission is to solve a problem we've all experienced: meetings suck,...

Framingham |

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Business Journal as the #4 Best Place to Work in the midsize category, the 10th fastest growing private company in Massachusetts, and named ranked #611 nationally on the Inc. 5000 list; Definitive has more than doubled in size in the past 2 years.  Our expansion has created the need for talented Sr. Customer Success Managers ...

Hartford |

As an Associate you will help build the next amazing batch of startups, as they grow from early stage to venture-backed companies. From entrepreneurs, to investors, to mentors, your network is about to explode. You will have the opportunity to sit in on mentor meetings – get to know the best entrepreneurs and investors in the city, up close and personally. You will also have access to full involvement in Techstars social events with the founders and local community.

It’s basically a chance to get amazing experience, broaden your network in ways you could never imagine, get...

Watertown |

We are looking for an Implementation Associate to join our Virtual athenaOne Implementation team within our Customer Success division. Your job will be to implement, manage and provide training on athenahealth’s service offerings for our small ambulatory care clients. But enough about us; let’s talk about you.
 
You are consultative and can manage clients in a virtual capacity. You show your resourcefulness by finding creative ways to execute, even when there’s not a predetermined path to follow. Building strong relationships and delivering customer-centric solutions come...

Boston |

About Drift

Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the worlds leading conversational marketing platform, trusted by top enterprise businesses like Marketo, Okta, Outreach, Ellie Mae, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading venture capitalists including CRV,...

Boston |

About Drift

Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the worlds leading conversational marketing platform, trusted by top enterprise businesses like Marketo, Okta, Outreach, Ellie Mae, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading venture capitalists including CRV,...

Boston |

We are looking for a strong post producer, who is highly organized and has 5-7 years experience in a Post Production facility or Creative Agency supporting simultaneous productions and teams. We ideate, produce and edit all our own videos that live on broadcast, social, and all online channels. This person would be at the forefront of the process, securing dozens of videos to be edited and trafficked on time and at the highest quality possible.

Responsibilities include:

  • Work closely with the in-house editing team to schedule and track multi-channel...
Boston |

What if nature could be harnessed to help farmers sustainably feed the planet? Since 2014, Indigo has questioned agriculture's full value chain to improve grower profitability, environmental sustainability, and consumer health. The companys scientific discoveries and digital innovations have amplified new value from soil to sale, benefiting more than 10,000 growers to date. Indigo is also the company behind The Terraton Initiative, a global effort to drawdown one trillion tons of atmospheric carbon dioxide by unlocking the potential of agricultural soils. In 2019, Indigo was ranked #1 on...

New York |

Unqork is an enterprise software company with a no-code platform that digitizes the entire client lifecycle and eliminates dependence on paper for financial services and insurance companies. The companys patent-pending technology uses AI and machine transcription for risk assessment and digitization, utilizing each clients existing product and underwriting rules, layered on top of legacy IT systems. The software-as-a-service (SaaS) technology creates custom client onboarding and servicing forms using a drag-and-drop interface which can be implemented within weeks instead of months unlike...

New York |

Unqork is an enterprise software company with a no-code platform that digitizes the entire client lifecycle and eliminates dependence on paper for financial services and insurance companies. The companys patent-pending technology uses AI and machine transcription for risk assessment and digitization, utilizing each clients existing product and underwriting rules, layered on top of legacy IT systems. The software-as-a-service (SaaS) technology creates custom client on-boarding and servicing forms using a drag-and-drop interface which can be implemented within weeks instead of months...

New York |

Unqork is an enterprise software company with a no-code platform that digitizes the entire client lifecycle and eliminates dependence on paper for financial services and insurance companies. The companys patent-pending technology uses AI and machine transcription for risk assessment and digitization, utilizing each clients existing product and underwriting rules, layered on top of legacy IT systems. The software-as-a-service (SaaS) technology creates custom client onboarding and servicing forms using a drag-and-drop interface which can be implemented within weeks instead of months unlike...

New York |

Unqork is an enterprise software company with a no-code platform that digitizes the entire client lifecycle and eliminates dependence on paper for financial services and insurance companies. The companys patent-pending technology uses AI and machine transcription for risk assessment and digitization, utilizing each clients existing product and underwriting rules, layered on top of legacy IT systems. The software-as-a-service (SaaS) technology creates custom client onboarding and servicing forms using a drag-and-drop interface which can be implemented within weeks instead of months unlike...

New York |

Unqork is an enterprise software company with a no-code platform that digitizes the entire client lifecycle and eliminates dependence on paper for financial services and insurance companies. The companys patent-pending technology uses AI and machine transcription for risk assessment and digitization, utilizing each clients existing product and underwriting rules, layered on top of legacy IT systems. The software-as-a-service (SaaS) technology creates custom client onboarding and servicing forms using a drag-and-drop interface which can be implemented within weeks instead of months unlike...

New York |

Unqork is an enterprise software company with a no-code platform that digitizes the entire client lifecycle and eliminates dependence on paper for financial services and insurance companies. The companys patent-pending technology uses AI and machine transcription for risk assessment and digitization, utilizing each clients existing product and underwriting rules, layered on top of legacy IT systems. The software-as-a-service (SaaS) technology creates custom client onboarding and servicing forms using a drag-and-drop interface which can be implemented within weeks instead of months unlike...

New York |

Who We Are:

We are a team of talented and passionate individuals from all over the world and from many different backgrounds, working together to build products reaching every person on the planet. We take the time from the day-to-day to come together and enjoy a cup of tea or coffee to develop stronger relationships and spur creative collaborations. We keep our teams small to encourage impactful contributions from all while promoting meaningful collaboration. We will both challenge and support you to do the best work of...

New York |

Who We Are:

Twitter is seeking user researchers to be part of our Revenue team, focusing on our Core Advertiser products.  Our research helps inspire, design, and build the experiences between Twitter and advertisers through which most of Twitter’s revenue flows. This encompasses all of our customer-facing channels including desktop UI, mobile UI, and programmatic access via APIs.

We have strong partnerships with our Product, Engineering and Design teams leading to our research directly impacting product...

New York |

Who We Are:

Twitter is committed to serving the public conversation by helping users stay informed, inform others and discuss what matters. The Consumer Product User Research Team has a mission to better facilitate the

public conversation by radically understanding customer needs and human behavior. We pride ourselves in our ability to impact strategy and create a customer-centric product experience through partnerships with design and product development. We are a growing, innovative and collaborative team...

New York |

Who We Are:

We’re guiding hundreds of millions of people each month to the content they care about - over 300 million logged in, and over 500 million people logged out - and with your contributions, we’ll make it even faster, easier, and more fun to find out what matters most right now.

The Creation & Conversations team is looking for a Product Designer to join our team, focused on our Conversations experience. 

Who You Are:

Twitter is looking for a Product...

New York |

Twitter #Studio is a center of excellence and making for Twitter Marketing. We are a collection of best in class innovators, thinkers, designers, writers, filmmakers, animators, producers, creative technologists, and more. As the internal creative agency we explore, design, build, and champion marketing experiences that bring Twitter to life.

We are seeking a world class Director, Digital Experience to be the bridge between cross functional partners, leading a team within Studio bringing to market...

New York |

Who We Are:

We’re guiding hundreds of millions of people each day to the content they care about - over 100 million logged in, and over half a billion people logged out - and with your contributions, we’ll make it even faster, easier, and more fun to find out what matters most right now.

The Stay Informed team is focused on helping users engage in conversations, publish  information and lead discussions in Twitter’s consumer product. We are looking for an innovative and self-motivated Staff Product Designer...

New York |

Who we are:

We write the words. If people saw it in our products, we checked it against our style guide, developed the system, tested the messaging, and then collaborated across teams to launch it into the world.

Who you are:

Twitter is looking for a Senior Content Strategy Manager for our team of product content strategists. We need a thoughtful leader with experience supporting and developing small but mighty teams.

You’ll define the strategy, build the model,...

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