Lytx: Collections Coordinator

Position Summary:

The Collections Coordinator is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. 

Key Duties and Responsibilities:

  • Reviewing open accounts for collection efforts.
  • Making outbound collection calls in a professional manner while keeping and improving customer relations.
  • Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
  • Collect customer payments in accordance with payment due dates.
  • Identify issues attributing to account delinquency and discuss them with management.
  • Review and monitor assigned accounts and all applicable collection reports.
  • Provide timely follow-up on payment arrangements.
  • Other duties as assigned

Desired Experience and Qualifications:

  • Minimum of 2 years of collections experience in a fast paced environment, including interaction with a large customer base.
  • Strong communication & problem solving required
  • Ability to work independently and to adapt to a fast changing environment.
  • Must have attention to detail with an eye for accuracy.
  • Proficient with Microsoft Office (Outlook, Excel, PowerPoint, Word)
  • Experience working with NetSuite and Salesforce.com is a plus
Full-time

Employee Testimonials

Frantz Barcahayiti
Collections Specialist

Lytx has been a great experience for me on all levels! The opportunity to travel back and forth from San Diego back to Boston for 9 weeks was amazing. I’m having fun learning about our technology every day and that’s what Lytx is about.

 

Courtney Day
Manager - Small Market Operations

Since coming aboard in January, Lytx has been a great opportunity for me. I chose Lytx to be challenged as part of a growing company with a great culture and both those things have turned out to be very true. I am often challenged with new processes and projects, working with many different departments. Throughout my time here, I have found Lytx to be a great place for collaboration,  consistently being able to work together to produce great results, all while having fun.

 

Mike Sheehan
Billing Specialist

I have worked in many fields for a variety of companies over the last decade. Lytx is the place to be if you want to be valued as a team member and do work that is appreciated by your community. Lytx is a company that is in the business of saving lives; what more do you need to know?  Everyday I wake up excited to go to work, can you say that?

Greg Einhaus
Assistant Controller

The fast paced environment and continuous growth has made Lytx an exceptional workplace. The leadership team challenges us to be our very best while encouraging and promoting new and innovative ideas.  I have truly valued my development, the experiences, and the new relationships gained during my time thus far at Lytx!