Job Post

Clinical Account Manager

TriNetX
125 Cambridgepark Drive, Suite 500
Cambridge, MA 02140

TriNetX is the global health research network that optimizes clinical research and enables discoveries through the creation of real-world evidence. TriNetX combines real-time access to longitudinal clinical data with state-of-the-art analytics to answer complex research questions at the speed of thought.

As we continue to grow, TriNetX islooking for an Account Manager with a clinical sciences or epidemiology background. As an Account Manager, you will be the dedicated point person and champion for a select group of our valued health care organizations. If youre smart, personable, and well-organized and share our passion for healthcare innovation read on.

RESPONSIBILITIES

  • Account management Manage the day-to-day client relationship: understand, prioritize and communicate their needs and expectations.
  • Ensure utilization and adoption institution wide, through a variety of training and educational opportunities.
  • Training: lead on-site trainings for HCO project teams and clinical staff
  • Project management: From deployment, through training to daily use, make sure all client needs are met on time and on target.

SUCCESSFUL CANDIDATES WILL IDEALLY POSSESS

  • 2-4 years experience in a relevant customer-facing role (account management, customer success, sales, etc.) where you built stellar relationships.
  • Bachelors degree in a science or health-related field.
  • Must be comfortable with building relationships at all levels, from admin to C suite.
  • Excellent track record of hitting goals, milestones, and deliverables.
  • Analytical thinker who knows how to gather and interpret relevant data.
  • Proactive issue identification, prioritization, and escalation skills.
  • Effective communication skills: phone, email, meetings, etc.
  • Must be comfortable speaking in front of large groups.
  • Self-starter who can work both collaboratively and independently.
  • No limitations on travel (expectation is 30-40%)

Local candidates only, no outside agencies.

Category: Other
Full-time

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The Global Health Research Network for Healthcare Organizations, BioPharma & CROs.

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