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Have you imagined working in an environment driven by a passion and desire to not only outperform, but also outbehave the market? Since 2011, Flywire has been that company, creating solutions that break barriers, and teams that always look at the next disruptive way to move Flywire and its customers into the next phase of global payment solutions.
We, at Flywire, are looking for a Cash Management & Treasury Refunds & Chargebacks Associate. Duties will include processing international refunds across multiple payment partners, communicating with payers and clients and end to end management of chargeback claims. This individual must be a team player and someone who constantly works to improve processes and provide exceptional service.
Matching incoming refund payments
Perform foreign exchange conversion of customer funds
Processing multi-currency refund payouts in line with AML regulations
Assessment of new chargeback claims
Collaborating with payers and clients to defend chargeback claims to the highest standard
Recovery of funds for upheld chargeback claims
FlyMate Skills and Qualifications
A Bachelors Degree along with an interest in financial services or operations
A minimum of 1 year finance work experience, credit control and chargebacks knowledge is an advantage
Exceptional communication skills in English
High level of attention to detail
A desire to help customers
Knowledge of Excel, online tools (Google Apps, Salesforce, etc.)
Excellent analytical and computer skills Additional information
Flywire is an equal opportunity employer.With over 30 nationalities across 12different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and were excited to watch our unique culture evolve with each new hire.
Flywire participates in E-Verify for U.S. employees.