American Well: Business Intelligence Reporting Developer
75 State St.,
Boston, MA 02109



Business Intelligence/Reporting Developer

American Well, a national leader in the rapidly growing field of telehealth, seeks a highly motivated and professional Business Intelligence/Reporting Developer. We partner with the top health systems, health plans, employers, and digital health companies to deliver video doctor visits over mobile and web. We are changing the way healthcare is delivered by enabling every doctor to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home.

Brief Overview:

The Business Intelligence/Reporting Developer will play a critical role in the Hosting department. Specifically, the Business Intelligence/Reporting Developer will create and implement new reports using Oracle SQL and Looker BI tools to support our growing business. You will meet with internal stakeholders to turn requirements into reports and dashboards. You will maintain these reports as our software platform evolves and new reporting features are required. You will need to be proficient writing reports using Oracle SQL queries and creating data transformations using Lookers LookML. You will need to optimize queries for performance. You will manage your deliverables using Liquibase and Git.

Core Responsibilities:

  • Ability to understand complex data sources
  • Create sustainable, scalable reports from those sources.
  • This is not a database administrator position. You will have the support of a top-notch team of DBAs, but will need to have sufficient operational experience with Oracle databases to be self-reliant for basic database administration.


  • Solid understanding of data reporting/BI including the creation of optimized schemas, writing efficient SQL queries against these schemas and optimization of the resulting reports and data structure.
  • Oracle SQL, PL/SQL experience is a must
  • Excellent written and oral communications are a must.
  • Ability to transfer knowledge effectively to consumers of the reporting system.
  • Ability to work with QA to ensure that reporting quality is being measured effectively.
  • Python or Java development experience is a plus
  • Experience working with Git & Liquibase is a plus

Your Team:

Should you join American Well and the Hosting team, you can expect:

American Wells Operations group is a mission-focused technology team made up the best and brightest technical talent. Operating out of our Boston headquarters, our engineers specialize in Information Technology, Cyber Security & Compliance, Hosting Operations, Business Intelligence, Kiosk Operations and Network Engineering. We operate a state of the art Cyber Command Center designed specifically to manage and protect our global telehealth infrastructure.

We leverage the latest technologies including an array of deployment and management tools as well as several cyber threat intelligence networks to keep our systems running smoothly around the clock.

If you enjoy working hard, challenging yourself, and staying at the cutting edge of technology, this is the team for you.

Working at American Well:

American Well is changing how care is delivered through online and mobile technology. We make online doctor visits accessible to everyone for one-off care issues like colds or infections, and chronic condition management, such as diabetes or depression. We make the hard work of healthcare look easy and that requires a mission-driven mentality. Were a go getter culture that pride itself on smarts, initiative, creative thinking, and a strong work ethic.

Our corporate headquarters are located in downtown Boston at 75 State Street in the heart of the city. In addition to the opportunity to build the future of healthcare technology and a great location, we offer:

  • Unlimited Personal Time Off (Vacation time)
  • 401K match
  • Competitive healthcare, dental and vision insurance plans
  • Free gym access on-site
  • Prime office space with views overlooking all of Boston
  • Complimentary snacks and drinks