: Billing Specialist
492 Old Connecticut Path
Framingham, MA 10701

Employee Testimonials

Video

Summary:

The Billing Specialist will be responsible for ensuring enterprise customers and customers with complex billing requirements invoices are sent in the appropriate format and with any necessary support.  Further the Billing Specialist will work with these clients and other internal contacts to field questions to ensure they understand their invoices and payment terms resulting in timely payment. The Specialist will act as a Billing subject matter expert to more junior team members, fielding their systems and customer billing questions as necessary. 

Responsibilities:

  • Analyze complex quotes and contracts in order to properly process new/existing enterprise subscription orders and subscription amendments in our billing system for the monthly billing cycle, verifying documentation for pricing and required approvals
  • Reviews various billing system reports to identify billing discrepancies. Makes corrections as appropriate to ensure accurate billing following established procedures
  • Perform research in Salesforce.com and NetSuite to collect copies of invoices, quotes, and master agreements to provide to clients
  • Review invoices for completeness and accuracy
  • Send invoices to customers by email or submit to customer payment portals
  • Research and resolve customer billing issues & determine appropriate adjustments with proper documentation for large customers or customers with complex billing terms
  • Perform customer account reconciliations
  • Other duties as assigned

Qualifications:

  • Minimum of 3 years of billing related experience preferred with proven ability to analyzing complex quotes and contracts to understand billing requirements and setup.
  • Strong communication, problem solving and analytical skills required
  • Ability to work independently and to adapt to a fast changing environment.
  • Must have attention to detail with an eye for accuracy.
  • Proficient with Microsoft Office (Outlook, Excel, PowerPoint, Word)
  • Experience working with NetSuite and Salesforce.com is a plus
Full-time

Employee Testimonials

Frantz Barcahayiti
Collections Specialist

Lytx has been a great experience for me on all levels! The opportunity to travel back and forth from San Diego back to Boston for 9 weeks was amazing. I’m having fun learning about our technology every day and that’s what Lytx is about.

 

Courtney Day
Manager - Small Market Operations

Since coming aboard in January, Lytx has been a great opportunity for me. I chose Lytx to be challenged as part of a growing company with a great culture and both those things have turned out to be very true. I am often challenged with new processes and projects, working with many different departments. Throughout my time here, I have found Lytx to be a great place for collaboration,  consistently being able to work together to produce great results, all while having fun.

 

Mike Sheehan
Billing Specialist

I have worked in many fields for a variety of companies over the last decade. Lytx is the place to be if you want to be valued as a team member and do work that is appreciated by your community. Lytx is a company that is in the business of saving lives; what more do you need to know?  Everyday I wake up excited to go to work, can you say that?

Greg Einhaus
Assistant Controller

The fast paced environment and continuous growth has made Lytx an exceptional workplace. The leadership team challenges us to be our very best while encouraging and promoting new and innovative ideas.  I have truly valued my development, the experiences, and the new relationships gained during my time thus far at Lytx!