: Associate Solutions Engineer
53 State St Exchange Place
Boston, MA 02109

Employee Testimonials

Video

Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North Americas fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future and we want you to be a part of it!

Acquia is seeking an Associate Solutions Engineer to join our US Presales team someone to evangelize Acquia to our potential customers; to work with our prospective customers to develop strong technical solutions that map to their business needs. In this role, you will:

  • Develop a deep knowledge of Acquias products, solutions, and value propositions
  • Build solution proposals, presentations, and other customer communications
  • Gather customer business needs to tailor the right solution with the Acquia products to help the customer succeed
  • Combat competitive threats in accounts and educates the customer on Acquias key values and benefits
  • Anticipate potential challenges for the proposed project plan and brings those to the customer attention with a resolution
  • Facilitates smooth transition from sales to delivery by orienting the appropriate teams to the solution design
  • Engage with peers on technical matters and helps educate others on Acquias key values and benefits

The ideal candidate has the ability and desire to develop a solid and demonstrable understanding of SaaS software ideally in web development / content management and / or e-commerce. You should be confident and comfortable with illustrating your ideas in written, verbal and visual forms.

Summary:

Acquias Associate Solutions Engineers communicate how Drupal and Acquia can help them succeed. You'll research, scope, estimate and present Drupal solutions for enterprise-grade web sites and applications. You'll also act as a key bridge between our business development team and our engineers and consultants, both helping sales staff to better position Drupal and Acquias solutions, as well as bringing feedback from customers back into the development of new products and processes.

Required Education and Experience:

  • Bachelors or Technical Degree required with strong preference for a Major or Minor in Computer Science, IT, Information Services or similar
  • Front- end experience
  • Experience in sales a plus
  • Solution selling experience especially with customers regarding their technical requirements a plus

Desired Knowledge and Skills:

  • Loves Technology
  • Loves Problem Solving
  • Has a desire to go in-depth on technical solutions
  • Has had hands-on knowledge with some of the current industry leading technology (in a classroom or real world setting)
  • Demonstrates an ability to learn new technologies and effectively communicate those concepts to others

Professional Skills:

  • Outstanding interpersonal skills (detail-oriented)
  • Excellent communication skills
  • Demonstrates good questioning techniques and effective interpretation skills
  • Demonstrates ability to work as a team on large complex projects
  • Possesses an effective presentation capability with both small and medium sized audiences
  • Comfortable balancing multiple concurrent opportunities and delivering on time
  • Passion for open source and for helping us build a hot and growing start-up
  • A keen interest in learning Drupal and relevant WCM application architecture
  • Drupal knowledge is not required, experience in relevant WCM or Marketing technologies is strongly preferred.

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Full-time

Employee Testimonials

Charley
Vice President, Products

My team is able to influence the direction of Acquia by how content is delivered and monetized by global businesses in 2 ways. Acquia's founder created Drupal, the leading open source CMS in the world and we are proud of our close relationship with the Drupal community. We have also pivoted towards DXP capabilities and offer a full suite of solutions to our customers.

Anne
Vice President, Human Resources & Total Rewards

Our rewards program drives peer recognition for great work, helping teams build connections by celebrating our peers’ contributions on a companywide forum augmented with micro-bonuses, which increase motivation, productivity, and engagement.

Brian
Manager, User Experience Research

The trick to empowering creativity from my team is encouraging frequent communication and iteration. Embrace behaviors, not platitudes, that remind the team there is no such thing as failure. Embed creativity and make it more than a tagline. Show that nothing is unsalvageable; focus on ‘why’ things occurred, and make everything a learning opportunity.

Amy P.
Senior Director, Global Talent Development

Our culture of continuous, lifelong learning allows every Acquian opportunities to learn, stretch and grow. With support and coaching from their managers and Global Learning Programs, Acquians have access to a robust online learning platform, a mentor program, and more. Every day offers the opportunity to take on unique challenges.

Rok
Senior Director, Engineering

There are a number of different projects we are always working on from maintenance and performance optimizations to new customer features. For me, the most exciting and rewarding projects are where we release a piece of functionality that excites and delights our customers and makes their jobs easier.

Sym
Manager, UX

I love being part of Acquia's collaborative and creative design team. Our work is so dynamic: from partnering with our research team . . . to working with our engineers to implement our designs . . . it's a truly rewarding experience . . . 

Paul
Director, Business Development

Acquia is a great place to work. The vision, culture, leadership, product and career development are excellent. The collaboration between all departments and how we work together is special and a testament to the great culture that has been built.

Amy H.
Senior Talent Operations Partner

One of my favorite parts of Acquia is partnering with different volunteer organizations. For the past five years, the Boston office has partnered with the Wonderfund (www.wonderfundma.org) to pair Acquians with the holiday wish lists of local children. We sponsored 250 kids in 2019 and look forward to continuing our partnership in 2020!