: Associate Site Merchandising Manager

Our Opportunity:

Chewy is looking for a Site Merchandising Manager to join our Merchandising Team based in Boston, MA. This Site Merchandising team member is responsible for the development and execution of merchandising tactics for Chewys Healthcare categories, to ultimately improve site funnel metrics. This position will work with Category Managers, Item Operations and UX teams (among others) to execute various elements of the site merchandising strategy.

 What Youll Do:

  • Create and execute category specific Site Merchandising optimizations, determining the attribute structure, navigation pathways and landing experiences to best drive product discoverability and presentation
  • Comprehend and extract information from ambiguous data sets to draw conclusions and make recommendations
  • Provide clear plans of action to leaders, gaining alignment and providing progress roadmaps
  • Develop strategy for priority initiatives and lead implementation to drive results
  • Utilize web analytics and data to guide ongoing improvements and optimize site merchandising tools to drive category traffic and increase conversion
  • Mentor peers in cross-category solutions and development of best practices
  • Be a thought partner with Category Management to drive improvements to the customer experience, utilitizing content, creative, and marketing that will improve category conversion and drive revenue growth

What Youll Need:

  • College degree similar to Business Administration, Marketing, Business Analytics or Economics
  • 3 + years of experience with an e-commerce platform with back-end operations (Google Analytics is a plus)
  • Strong communication skills, both written and verbal; collaborate effectively with cross functional partners
  • Excellent attention to detail and very organized
  • Ability to multi-task in a fast-paced environment while managing priorities
  • Proficient in Microsoft Excel and SQ
  • Position may require travel

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected].

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Employee Testimonials

Bill Poitras
Software Engineer

It’s amazing working with such a diverse group of talented people at Chewy! I really love the culture of fun, collaboration, hard work, and innovation that I’ve seen throughout the company. I especially am impressed the lengths our company strives to wow our customers. I’ve witnessed first-hand how our customer service representatives not only encourage the passion of pet parents, but share their own. I’m grateful for the opportunity to learn so much new technology and the world of e-commerce.

Becca Litwack
Affiliate Marketing Manager

The environment at Chewy is energizing and there is a strong sense of purpose. Our focused attention to the customer leads to great enthusiasm for the work we get to do. There is real comradery on the teams as well – our team frequently lunches together which lends to a friendly work environment, collaboration, and innovation. Having dogs in the office doesn’t hurt either!

Shantesh Kanekar
Director of Software Engineering

The company known for best in class Customer Service knows how to keep its internal customers (our team members) happy, too. There is a positive energy and vibe the moment you set foot in the office. The workforce at Chewy is a vibrant mix of diversity in all aspects but one thing that is common is the shared belief of being the best in class at whatever job function one is in.

Chris Foley
Senior Software Development Manager

Working at Chewy is fast-paced, challenging, and very fulfilling. Each person here has the opportunity to have a profound effect on how we wow both our internal and external customers. We place a very high value on customer service here at Chewy and regardless of what you are working on, the customer satisfaction is always going to be #1. By everyone working towards the same common goal, teamwork organically happens in everything we do.