Toast: Associate Project Manager
401 Park Drive
Boston, MA 02215

Employee Testimonials

Maura Grimes Toast
Edmund Korley Toast
Kendal Austin Toast

Office Tour Photos

Video

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.

Bready* to make a change?

As an Associate Project Manager (APM), you will manage all aspects of the mid-level solution implementation. You will use your hospitality experience to delight our customers as you guide them through the implementation process. Leveraging a network of dedicated services resources and third party partners, you will ensure our customers' successful integration into the Toast family.

About this roll*:

  • Serve as the main point of contact during the implementation process and nurture a positive customer relationship from on-boarding to go live
  • Develop, execute and lead a project plan specific to the client and the agreed upon statement of work, including budget and resources
  • Manage a comprehensive change control process across hardware, software, configuration, installation, and resource management
  • Coordinate all scheduling and dispatching of the Implementation team during each stage of the process
  • Train and mentor new Toasters on best practices once fully ramped

Do you have the right ingredients*?

  • 2+ years of experience in hospitality, technology, project management or a related customer service field
  • Commitment to continued professional development across both soft and hard skill sets
  • Experience with Salesforce and project management tools is a plus
  • PMP Certification is also a plus

*Bread puns encouraged but not required

Full-time

Employee Testimonials

Maura Grimes Toast
Maura Grimes
Field Service Coordinator

"Ahh toast is awesome! The people, the culture, the bouncy balls, the crazy customers, the killer POS system, and the incredible talent floating through the air. "

Edmund Korley Toast
Edmund Korley
Software Engineer

"I've been participating in the Toast2Toast mentoring project. As a relatively new engineer at Toast, getting the opportunity to discuss technical (and other) topics with a mentor has been really valuable."

Kendal Austin Toast
Kendal Austin
Sr. Marketing Manager

"I have a degree in Marketing Communications and have worked in B2B technology my entire career. My background ranges from social media to paid programs to product marketing. I heard about Toast from a mentor and was connected with the co-founder on LinkedIn. As the second Marketing hire at Toast, I've had the opportunity to be a generalist as well as a specialist, moving where I was needed as the team grew."

Archie Grace Toast
Archie Grace
Engineering Manager

"I looked at a lot of start-ups during my last job search and Toast was by far the most exciting. It was instantly obvious to me how the product is useful to people and why someone might want to buy it. The proof of that has been in the way we have grown and the excitement we have already generated. However, what really excites me about the company is that I feel like we are just scratching the surface in terms of what we can accomplish. There are SO many untapped opportunities around our product and as we continue to grow, I am excited about being able to explore them more.​"