Toast: Associate Product Manager
401 Park Drive
Boston, MA 02215

Employee Testimonials

Maura Grimes Toast
Edmund Korley Toast

Office Tour Photos

Video

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.

The Payments teams are the hidden heroes and heroines of Toast. Your team ensures a restaurant can always perform the mission critical act of taking a payment from a guest, even in the middle of a power outage! As an integrated payment processor, Toast processes millions of dollars per day, and at the end of the day, makes sure that money gets to a restaurants bank account. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.

Bready* for a change?

Your role is to represent whats best for our restaurants and internal Toast teams as we build additional payment processing capabilities. Because your teams initiatives are highly technical, large in scope, and highly sensitive to our customers (youre touching their money!), your role is critical to our organization. We need you to tease out important product requirements from a variety of sources, communicate the technical nuances of your product decisions, and present project progress across the organization.

Your teams spread:

  • Onboard merchants
  • Settle deposits to our merchants
  • Display accurate and usable financial reports
  • Manage chargebacks

About this roll*:

  • Drive purpose and clarity for your engineering team
  • Represent customers and internal stakeholders during technical discussions
  • Create processes for internal teams to handle escalations
  • Translate your roadmaps technical initiatives into business impact to gain buy-in
  • Safely launch and support new payments features

Do you have the right ingredients?

  • Technical mindset (experience with a technical product preferred)
  • Live by the mantra ruthlessly prioritize
  • Strong written and oral communication
  • Record of hitting long-range deadlines
  • Experience in the payments industry (card present) is a strong plus

*Bread puns encouraged but not required

Full-time

Why We Work Here

Maura Grimes Toast
Maura Grimes
Field Service Coordinator

"Ahh toast is awesome! The people, the culture, the bouncy balls, the crazy customers, the killer POS system, and the incredible talent floating through the air. "

Edmund Korley Toast
Edmund Korley
Software Engineer

"I've been participating in the Toast2Toast mentoring project. As a relatively new engineer at Toast, getting the opportunity to discuss technical (and other) topics with a mentor has been really valuable."

Kendal Austin Toast
Kendal Austin
Sr. Marketing Manager

"I have a degree in Marketing Communications and have worked in B2B technology my entire career. My background ranges from social media to paid programs to product marketing. I heard about Toast from a mentor and was connected with the co-founder on LinkedIn. As the second Marketing hire at Toast, I've had the opportunity to be a generalist as well as a specialist, moving where I was needed as the team grew."

Archie Grace Toast
Archie Grace
Engineering Manager

"I looked at a lot of start-ups during my last job search and Toast was by far the most exciting. It was instantly obvious to me how the product is useful to people and why someone might want to buy it. The proof of that has been in the way we have grown and the excitement we have already generated. However, what really excites me about the company is that I feel like we are just scratching the surface in terms of what we can accomplish. There are SO many untapped opportunities around our product and as we continue to grow, I am excited about being able to explore them more.​"