: Associate Director, Talent Acquisition

Our Opportunity:

Chewy is hiring an Associate Director, Talent Acquisition in Boston, MA to lead hiring for our Product business. This growing business is seeking a recruiting leader to lead a team of passionate recruiters on strategy, operations, and hiring delivery. The Associate Director will be responsible for all aspects of building a business - from designing recruiting strategy, effectively building and managing relationships with senior stakeholders, leading and inspiring a recruiting team, and achieving headcount targets and all KPIs. The successful candidate will bring a proven track record of building and innovating with high passion for creating and maturing a world-class recruiting organization at scale. 

What You'll Do:

  • Engage and partner with executive level stakeholders as the recruiting SME on market trends, recruiting metrics, operational processes, systems and tools
  • Lead, develop and manage a team of recruiters to hire high quality candidates at scale
  • Manage headcount plans, progress to hiring goals, and all operational metrics
  • Utilize analytical thinking to diagnose business challenges and identify hiring trends
  • Build repeatable, programmatic solutions to operational processes
  • Manage one to two large-scale projects that impact the enterprise as we optimize the talent acquisition operating model
  • Drive a culture of diversity and inclusion

What You'll Need:

  • 7+ years of experience in recruiting, preferably in a fast-paced, changing environment
  • 5+ years of experience leading recruiting teams
  • 3+ years of experience regularly interfacing and communicating executive leaders up to the C-suite
  • Proven track record of utilizing a data-driven approach to building and innovating
  • Experience in HR/TA/Business transformation efforts a strong plus
  • Bachelors Degree
  • Some travel may be required, based on business needs

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected].

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Full-time

Employee Testimonials

Bill Poitras
Software Engineer

It’s amazing working with such a diverse group of talented people at Chewy! I really love the culture of fun, collaboration, hard work, and innovation that I’ve seen throughout the company. I especially am impressed the lengths our company strives to wow our customers. I’ve witnessed first-hand how our customer service representatives not only encourage the passion of pet parents, but share their own. I’m grateful for the opportunity to learn so much new technology and the world of e-commerce.

Becca Litwack
Affiliate Marketing Manager

The environment at Chewy is energizing and there is a strong sense of purpose. Our focused attention to the customer leads to great enthusiasm for the work we get to do. There is real comradery on the teams as well – our team frequently lunches together which lends to a friendly work environment, collaboration, and innovation. Having dogs in the office doesn’t hurt either!

Shantesh Kanekar
Director of Software Engineering

The company known for best in class Customer Service knows how to keep its internal customers (our team members) happy, too. There is a positive energy and vibe the moment you set foot in the office. The workforce at Chewy is a vibrant mix of diversity in all aspects but one thing that is common is the shared belief of being the best in class at whatever job function one is in.

Chris Foley
Senior Software Development Manager

Working at Chewy is fast-paced, challenging, and very fulfilling. Each person here has the opportunity to have a profound effect on how we wow both our internal and external customers. We place a very high value on customer service here at Chewy and regardless of what you are working on, the customer satisfaction is always going to be #1. By everyone working towards the same common goal, teamwork organically happens in everything we do.