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Associate Director Product Manager (PetMD)

Our Opportunity:

Chewy is seeking a Principal Product Manager in our Boston office to build and revolutionize our PetMD site to be the primary destination for pet parents to get immediate and trustworthy health and wellness advice. This role will lead the complete product offering for PetMD from end-to-end. The ideal candidate will be a highly motivated, data-driven leader with proven experience creating robust digital experiences. They will be able to leverage analytics and formulate insights that drive decisions to grow and deepen relationships with pet parents and increase their engagement with Chewy.com.

What Youll Do:

  • Use your customer first mindset to guide the development and delivery of best-in-class customer experiences
  • Exhibit a strong sense of ownership, bias for action, and superior communication skills; be willing to roll up your sleeves to get the job done
  • Help define and analyze measures of success (KPIs) for new features and enhancements; transform these customer and business insights into clear requirements for product enhancements and new features.
  • Use both quantitative and qualitative reasoning to break down complex problems into actionable plans
  • Develop and maintain a prioritized product backlog ensuring product vision aligns with both customer and business goals
  • Monitor performance of your product(s) and measure impact of product enhancements; communicate impact clearly across the organization and use to drive prioritization
  • Use Agile methodologies to deliver and iterate on new features at a fast pace

What You'll Need:

  • 11+ years of experience with 7+ in Product Management
  • BS in Computer Science or a related field
  • Experience building or growing content driven websites
  • Experience with SEO, Google Search Console, and Google Analytics
  • A history of owning, developing, and communicating long-term vision and goals that drive strategies for a portfolio of products
  • Owning the test-and-learn roadmap to inform the product portfolio
  • Working in a culture of experimentation, learning, and innovation in order to solve user needs within the domain

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected].

To access Chewys Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: Chewy Privacy Policy (https://www.chewy.com/app/content/privacy).

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

 

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected].

 

To access Chewys Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

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Chewy

Add to Favorites

Our mission is to be the most trusted and convenient online destination for pet parents everywhere. We believe that we are the preeminent online source for pet products, supplies and prescriptions as a result of our broad selection of high-quality products, which we offer at competitive prices and deliver with an exceptional level of care and a personal touch. We continually develop innovative ways for our customers to engage with us, and partner with more than 1,800 of the best and most trusted brands in the pet industry to bring a high-bar, customer-centric experience to our customers.

Apply Now
Company Profile

Number of Employees

1,000+ Employees

Open Positions

117

Videos

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Employee Testimonials

It’s amazing working with such a diverse group of talented people at Chewy! I really love the culture of fun, collaboration, hard work, and innovation that I’ve seen throughout the company. I especially am impressed the lengths our company strives to wow our customers. I’ve witnessed first-hand how our customer service representatives not only encourage the passion of pet parents, but share their own. I’m grateful for the opportunity to learn so much new technology and the world of e-commerce.

Bill Poitras   –   Software Engineer

The environment at Chewy is energizing and there is a strong sense of purpose. Our focused attention to the customer leads to great enthusiasm for the work we get to do. There is real comradery on the teams as well – our team frequently lunches together which lends to a friendly work environment, collaboration, and innovation. Having dogs in the office doesn’t hurt either!

Becca Litwack   –   Affiliate Marketing Manager

The company known for best in class Customer Service knows how to keep its internal customers (our team members) happy, too. There is a positive energy and vibe the moment you set foot in the office. The workforce at Chewy is a vibrant mix of diversity in all aspects but one thing that is common is the shared belief of being the best in class at whatever job function one is in.

Shantesh Kanekar   –   Director of Software Engineering

Working at Chewy is fast-paced, challenging, and very fulfilling. Each person here has the opportunity to have a profound effect on how we wow both our internal and external customers. We place a very high value on customer service here at Chewy and regardless of what you are working on, the customer satisfaction is always going to be #1. By everyone working towards the same common goal, teamwork organically happens in everything we do.

Chris Foley   –   Senior Software Development Manager

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