Chewy: Associate Director, Order Management System
343 Congress Street
Boston, MA 02110

Employee Testimonials

Video

Our Opportunity:

Chewy is hiring an Associate Director of Engineering for our Order Management System (OMS) team in Boston, MA. The OMS is a critical part of our custom e-commerce platform that is responbile for all business processes that need to occur on customer oders. This is a high-profile position that will have exposure across the entire business, influencing the vision and implementation of architecture, design and features for this platform. As part of a dynamic team, this role offers a tremendous opportunity for professional growth in the leading online pet retailer in the US. The role will allow you to refine your leadership skills while coaching, developing and leading engineers building Chewys next generation order management platform. The role will have tremendous visibility in the technology & business organization of Chewy.

What you'll do:

  • Manage and lead a team of 7-10 experienced software and quality assurance engineers responsible for building Chewys next generation Order Management System
  • Partner with our recruiting team to continue to build your team and mentor the growth of the existing team
  • Drive technical decisions and work with your product owner to manage a backlog for order management services to support multiple teams within the Chewy Software organization
  • Review code and implementations, provide feedback for technical contributors
  • Establish strong working relationships at all organizational levels and across functional teams
  • Collaborate on design and implementation of scalable test environments for development and testing
  • Must be able to identify and manage priorities within the context of overall corporate objectives
  • Work with others in Engineering Management to drive best practices in software development, testing, and production deployment

What you'll need:

  • Demonstrated history of implementing and managing significant software development projects
  • 5+ years of experience in Software Development as a software engineer
  • 2+ years of experience in Engineering Management
  • Fluency in 1 or more programming languages and database technologies
  • Proven delivery experience working under an Agile/Scrum methodology
  • Position may require travel

Bonus:

  • E-commerce experience
  • Java experience
  • AWS development experience
Full-time

Employee Testimonials

Bill Poitras
Software Engineer

It’s amazing working with such a diverse group of talented people at Chewy! I really love the culture of fun, collaboration, hard work, and innovation that I’ve seen throughout the company. I especially am impressed the lengths our company strives to wow our customers. I’ve witnessed first-hand how our customer service representatives not only encourage the passion of pet parents, but share their own. I’m grateful for the opportunity to learn so much new technology and the world of e-commerce.

Becca Litwack
Affiliate Marketing Manager

The environment at Chewy is energizing and there is a strong sense of purpose. Our focused attention to the customer leads to great enthusiasm for the work we get to do. There is real comradery on the teams as well – our team frequently lunches together which lends to a friendly work environment, collaboration, and innovation. Having dogs in the office doesn’t hurt either!

Shantesh Kanekar
Director of Software Engineering

The company known for best in class Customer Service knows how to keep its internal customers (our team members) happy, too. There is a positive energy and vibe the moment you set foot in the office. The workforce at Chewy is a vibrant mix of diversity in all aspects but one thing that is common is the shared belief of being the best in class at whatever job function one is in.

Chris Foley
Senior Software Development Manager

Working at Chewy is fast-paced, challenging, and very fulfilling. Each person here has the opportunity to have a profound effect on how we wow both our internal and external customers. We place a very high value on customer service here at Chewy and regardless of what you are working on, the customer satisfaction is always going to be #1. By everyone working towards the same common goal, teamwork organically happens in everything we do.