Applause: Associate Community Manager
100 Pennsylvania Avenue,
Framingham, MA 01701

Employee Testimonials

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Associate Community Manager


Applause is adding to the Community Management team to help support our community of over 400,000 professional software testers from 240 countries and territories around the world,

This position is a blend of strategic and tactical. The successful candidate will be someone who is a strong communicator, loves building relationships, and is able to manage complex projects. We want someone who has lived and breathed the world of apps (product management, project management, dev and/or testing) and has experience evangelizing to others; one who is analytical, creative and possesses an acute attention to detail.

Responsibilities:

  • Represent uTest (Tester Community) as the primary point of contact for tester related inquiries and concerns.
  • Work with project management team to help match testers with the right projects.
  • Interact with our community via our forums, blogs, and newsletters.
  • Update content in our help repository, enabling our testers to find answers to a wide range of questions and to watch interactive tutorials.
  • Engage our community with the goal of increasing tester interaction with uTest on both a project level and a knowledge-sharing, collaborative level.

Overall Experience: We care about this stuff, but the bottom bullet is most important

  • 0-4 experience in community management, product management, product marketing, or QA project management; B2B a plus
  • Hands-on experience analyzing customer problems and recommending product or workflow requirements
  • Strong communication skills using Word, Excel and PowerPoint a must
  • Driven people thrive here. We like startup junkies who are addicted to winning, obsessed with details, focused on the critical path, and have the ability to conceive and execute complex projects.

Company

Applause leverages its worldwide community of on-demand digital testing professionals to create curated and vetted testing teams who provide our clients with a full suite of testing and feedback solutions. Our white-glove approach seamlessly integrates with any SDLC process, enabling leading brands across all industries to increase development velocity and deliver high-quality digital experiences to their customers

6.3.6
6.3.6
Full-time

Employee Testimonials

Nick Cole
Commercial Account Manager

I love the Applause Summer Outings. There isn’t a single time throughout the year that better brings the entire company together. The annual holiday party is also great. Awesome venue, food and band.

Mark Ragno
Lead Senior Business Development Representative

The best part about working at Applause is the entrepreneurial environment - not to mention the annual ping pong tournament!

Jessica Haywood
Corporate Controller

I love working at Applause because every day I know there will be something different to work on and learn from. It’s such a fast paced environment and there is never a dull moment.

Alex Viale
Product Manager

We impact almost every company I can name. We have a simply unbelievable customer list. Everybody works hard. We are growing and evolving together.