: Americas Deal Desk Manager
60 Wells Avenue
Newton, MA 02459

Employee Testimonials

Video

About CyberArk:

CyberArk, the global leader in privileged access management, helps organizations transform their business through improved security and reduced risk. As a trusted partner for thousands of companies around the world, CyberArk consistently sets the bar driving innovation and helping our customers stay one step ahead of attackers.

Job Description:

Americas Deal Desk Manager is a strategic role which drives value to CyberArk in two key ways: First, by escalating issues which impede a sellers productivity and effectiveness be they commercial, operational or in the marketplace; and second, by protecting the organizations interests through compliant and financially viable deal structures.


The ideal candidate will be responsible for partnering with the Americas sales team in order to convey business rules and sales policies acting as a trusted deal expert who aids them through CyberArks internal processes and successful deal closure. This role will support the Americas sales organization, and be a member of the Revenue Operations department.

Responsibilities:

  • Serve as a trusted advisor to the Americas sales team on all commercial/business aspects of the deal to help close deals
  • Provide quoting and deal structure guidance, pricing approvals and ensure compliance with published sales policies
  • Collaborate cross-functionally to facilitate and drive deal closure
  • Assist in interpreting contractual language and escalating such to ensure deals comply with internal policies
  • Develop an expert level of understanding regarding all past, current and future license offerings in order to provide needed guidance to sellers
  • Partner with the Sales Operations team to identify system/process improvements, sales enablement and special projects
  • Develop and drive initiatives to improve productivity, deal desk improvements, company deal policies and simplifying processes throughout the Revenue Operations and sales organizations
  • Work with the response center team on RFP/RFI responses and proposals
  • Deliver relevant training to new and existing salespeople on deal desk, order processes and overall CyberArk best practices

Desired Skills and Experience:

  • BS/BA degree
  • 5+ years of proven success in Enterprise B2B Industry, Deal Desk, Finance, Sales Operations or Pricing experience preferred
  • Experience in contract/legal negotiations with enterprise customers and working with enterprise sales teams
  • Strong reporting and analytics, troubleshooting, problem-solving, and project management skills
  • Highly organized with the ability to multitask, prioritize and deliver at times of high volume
  • Strong quantitative skills and highly proficient in Excel, PowerPoint, Salesforce.com, and CPQ tools

CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status

Full-time

Employee Testimonials

Casey Mandrioli
Inside Sales Representative

“Working at CyberArk is great because it is such a friendly environment.  Everybody knows one another and is supportive of the whole CyberArk team.  I always know that I have so many people that can help and teach me and that all want me to succeed.  CyberArk is a fun place to work because everyone truly enjoys working here.”

Ethan Ben-Joseph
Security Consultant

“The greatest asset that CyberArk offers as an employer is its bold culture that focuses on teamwork and providing incredible service to CyberArk customers across the globe. No matter the challenge, we work confidently every day knowing that we have amazing teammates always ready to jump in with their expertise and experience.”

Dganit Keidar
Software Engineer, R&D

“Being a CyberArker is awesome. You feel it in the great atmosphere that "runs down the corridors". You feel it in the company's high commitment to professionalism. You feel it, because you've got amazing co-workers and you feel the unique "DNA" of CyberArk, that makes it so very special.”

Lavi Lazarovitz
Cybersecurity Researcher

“I work at CyberArk because I believe that if you do something, be the best at it, and CyberArk is the best when it comes to cybersecurity. CyberArk allows you to bring your ideas to life and learn something new from your peers on a daily basis. CyberArk is built on the idea that people are your greatest asset and you can feel the strong culture on a daily basis.”