At CVS Health, were reinventing our company to be the front door to healthcare. For millions of Americans, that journey begins with one of our 9,700 retail stores, and we want to make sure our stores are ready to help each of our customers take the right first or next step in their healthcare journey. As part of our goal to continue to innovate and provide our customers with all they need on their path to better health, we are growing our Durable Medical Equipment (DME) business to help patients more efficiently manage their chronic conditions.
As a Diabetes Innovation Analytics-Advisor you will be reporting to a Senior Manager of Expanded DME. As Diabetes Innovation Analytics Advisor, you will be responsible for analyzing retail pharmacy data to inform our program strategy around with an initial focus around diabetes. As part of the DME team, you will be collaborating with a diverse set of internal and external partners to understand patient needs, dispensing habits, and business cases associated with designing and piloting solutions to better service patients with continuous glucose monitors (CGMs) and insulin pumps.
This role will suit someone who enjoys using data to set business strategy and has strong interpersonal skills, communication skills, analytical skills, and a real passion for delivering results and helping others. The position is an exciting opportunity to work across the CVS Health enterprise to transform the patient experience and support diabetic patients.
Additional responsibilities of the Diabetes Innovation Analytics Advisor will include:
Analyze CVS Healths pharmacy data warehouse to answer business questions, inform value sizing, and determine the best way to address patient, provider, and colleague needs
Leverage analytics to recommend the optimal structure, scenarios, patient populations, and geographies for diabetic DME pilots. Translate key success factors for pilots and mini tests into reporting which can validate the impact of the programs of and solutions
In partnership with team members, develop the business cases associated with potential pilot programs and chain-wide solutions, including enterprise margin and costs associated with program expansion
Collaborate with colleagues from MinuteClinic, Aetna, Retail Pharmacy and other CVS Health business units to identify synergies and partnership opportunities to improve the customer experience for patients with diabetes.
Support partnerships with the American Diabetes Association, device manufacturers, and diabetes start-ups to integrate care and increase awareness of CGMs and disposable insulin pumps among the healthcare and diabetic communities.
Monitor the effectiveness of CVS Healths current diabetic DME strategy, align leaders on the findings from pilots and mini-tests, and provide updates on the new programs being tested and implemented.
Proactively recommend and complete analyses which will better inform the diabetes and expanded DME roadmap for the next 3 years
2+ years of experience using analyzing Teradata or other relational database to answer business questions and inform business cases
Familiarity translating business questions into analytic analyses
Ability to collaborate cross-functionally and with internal and external partners
Ability to work independently while managing multiple competing priorities
Strong communication (written and oral) skills
Experience with Durable Medical Equipment
Experience with SQL, MicroStrategy, and Oracle
Passion for the diabetes space and helping patients manage diabetes
Bachelor's Degree required
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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