We are looking for an experienced Advanced UX Designer to work on our member-facing Aetna Health product. Youll work alongside talented and passionate teammates from diverse backgrounds. Together, youll identify customer problems or opportunities, develop the strategic UX vision, and communicate that narrative across the business. Youll lead cross-functional teams through a user-centered design approach, both hands-on and through facilitation. This work will culminate in the execution of wireframes, prototypes, and user experiences that validate the strategy, hypotheses, and business/user goals.
Utilize user-centered design approaches to define the customer problem/opportunity with cross-functional teams
Develop the UX strategy and vision, and communicate and coordinate UX strategy with cross-functional teams
Lead design thinking exercises such as design workshops and design sprints
Lead the creation of concepts, UX flows, wireframes, and prototypes, through facilitation and hands-on work
Collaborate with UX team members and product, business and technology partners to ensure shared understanding of business and user goals
Conceptualize, design and define breakthrough user experiences, drawing inspiration from research, user goals, and the world around you
Collaborate with the teams UI designers and content strategists to paint a complete picture of the solution for delivery to engineering
Work with our accessibility teams to ensure all work is compliant with accessibility guidelines
Partner with research, optimization, and analytics teams when appropriate to inform and validate design decisions
Create a great relationship with architecture and engineering teams to understand technical restraints, and feasibility of design
Gain stakeholder support for designs by clearly communicating design vision and rationale
Develop deep understanding of customer journeys, personas and segmentation within your portfolio of projects
7 -10 years' experience crafting user-centered experiences for complex consumer-facing products and/or business intelligence tools
5 + years of experience in responsive web design and mobile user experience.
Ability to collaborate with partners and stakeholders to develop and articulate detailed requirements and design complete user experiences that meet these requirements
A solid grasp of user-centered design, design thinking, planning and conducting user research, rapid prototyping, user testing, and heuristic analysis
Extensive experience in iOS, Android/Material design, and responsive web design best practices
Solid understanding of WCAG best practices
Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and partners
Proficiency in Sketch, InVision, Miro and a willingness to try new tools
Agile or SAFe experience
An online portfolio showcasing a wide range of UX/UI work
Bachelors degree in Design, HCI, or related field, or equivalent professional experience
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.