: Associate Product Manager, Digital
8 Crosby Drive
Bedford, MA 01730

Video

Imagine the future you could help us build. 

 

Teamwork, not just tech work. We are tech futurists and business geniuses. Together, we solve problems to make daily life easier. We are looking for a few more great minds to join our team as we continue to grow one of the world's leading consumer robot companies.

 

Together, we empower people to do more.

 

Introduction

 

Teamwork, not just tech work. We are tech futurists and business geniuses. Together, we solve problems to make daily life easier. We are looking for a few more great minds to join our team as we continue to grow one of the world's leading consumer robot companies.
We are seeking an Associate Product Manager to support our end-to-end customer experience, and work on projects that span technologies, systems, and processes. In this cross functional role, you will collaborate with experts in Software Engineering, UX Design, Data Science, Marketing and Customer Care to build digital products and features that will improve the customer experience and continue to differentiate iRobot from its competitors.

Responsibilities:

  • Work with a wide range of cross-functional stakeholders, processes and technologies to solve real customer problems with scalable solutions.
  • Take a customer-centric and data-driven approach to defining and prioritizing customer experiences and related features, including coordination and planning of customer research and test activities.
  • Uphold our high product management standards and bring consistency to the many development practices and processes you will encounter
  • Communicate effectively with customer-facing teams, making sure all supporting assets and functions including Customer Service, Global Marketing, and Public Relations are ready for launch.
  • Stay abreast of the latest developments in the connected home and broader tech spaces. Champion iRobot integration with connected home tech that will actually move the needle from an experience standpoint.
  • Collaborate with peers to identify the next great experiences that could benefit from a small army of connected, mobile sensor platforms at your disposal.
  • Some domestic travel required

Requirements:

  • Passion for the customer and creating solutions to meet their needs. Experience with design thinking and Agile preferred.
  • Data-driven approach. Experience in creating a backlog and ability to prioritize based on qualitative and quantitative data sources.
  • Experience in Product Management or Entrepreneurship. We would love to see products you are working on or have launched.
  • Technical savviness and strong communication. You don't need to be a designer or an engineer, but you do need to understand and synthesize technical and UX approaches to meet customer needs and communicate effectively with a cross-functional team.
  • 2+ years of work experience in a B2C tech environment with transferrable skills.
  • Experience working on in web or mobile development.
  • Bachelors degree in a business, technical, or design-related field. Masters degree preferred.
Full-time

Employee Testimonials

Victoria
Product Marketing Specialist

"iRobot means a lot to me: innovation, passion and creativity; it's exciting to work in a field that's always evolving and you're watching all of these new products come forward into the market"

Dominic
Sr. Manager, Consumer Insights

"Having fun and working hard, but also really enjoying the fact that you can work with some really smart people and the combination of their ideas and your ideas is going to make something that's never been experienced before."

Jasper
Manager, Software Engineering

"What I really like about iRobot is our culture, we've done team building events where we've built slingshots out of PVC piping - we're all about collaboration"

Sushmita
Director, Strategic Sourcing

"We're working in a dynamic company that's growing very fast, so we're all empowered to make decisions - we talk about our priorities, how we have to adapt if something changes and that allows us to make the correct decisions, make them fast and allow the company to be successful"