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Associate Director, Promotions - Private Brands

Our Opportunity: 

 

Chewy is looking for an Associate Director, Promotions to join our team. We are looking for a leader and owner, who will partner with senior leaders cross-functionally to develop and lead the promotions strategy for Chewy. You will have the opportunity to formulate and execute on a promotions framework that streamlines the end-to-end promotion process including defining and measuring success metrics. A successful leader has a passion for solving complex problems, ability to work with internal and external partners, ability to influence senior executives and has proven ability to deliver large scale programs.  

The ideal candidate will have keen business judgment and ability to define and prioritize business requirements for product/tech teams and other partners. The leader should have experience with business strategy, operations, and building high-performing organizations. The position requires an individual who is adept at problem solving independently while also demonstrating collaboration and resolving conflicting priorities. The role provides broad exposure to the strategy, operations, and leaders and will be an entrepreneurial, career-defining role as Chewy grows. 

 

What Youll Do:  

  • Collaborate with cross-functional partners across businesses to build and execute the strategic approach to deliver promotional/customer objectives.  
  • Build frameworks and models that help develop and execute overall promotions strategy to drive long-term free cash flow.
  • Identify and manage team priorities that align with Chewys overall objectives 
  • Develop new processes and tools to improve transparency and communication across teams and to scale the business. 
  • Organize and prioritize critical issues and information for senior leadership (stakeholders and executives, including C-Suite) to facilitate effective decision-making.
  • Partner with the Analytics team to develop business insights and drive data-driven decision making.
  • Assess risks, anticipate bottlenecks, provide escalation management, balance the Customers needs versus technical constraints and encourage risk-taking behavior to maximize benefit. 
  • Develop and manage key business metrics and financials for promotions and be accountable for delivering against established business goals/objectives. 
  • Work in conjunction with the Business leaders to develop goals for the team 
  • Create a high-performing culture by driving collaborative working relationships with stakeholders internally and externally while holding partners accountable to a high bar.  

 

What Youll Need: 

  • MBA or equivalent Masters degree in General Business Management, Finance or Operations. 
  • 10+ years of program leadership and program management experience (preferred in e-commerce or Retail)
  • 5+ years of experience leading large-scale programs
  • Excellent verbal and written communication skills at all levels including with senior executives
  • Proven command of process, management, and finance in support of strategic and innovation projects
  • Ability to operate in an ambiguous environment and solve complex problems. 
  • Ability to perform and prioritize multiple tasks with excellent attention to detail
  • Can anticipate and avert problems
  • Motivated self-starter; finding opportunities for improvement and assuming responsibility
  • Collaborative individual with the ability to work well with diverse groups
  • Experience extracting and manipulating large data sets with SQL

 

Bonus: 

  • Previous experience with Tableau
  • E-commerce background is a plus

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

 

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected]. 

 

To access Chewys Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

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Chewy

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Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere. 

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Company Profile

Number of Employees

1,000+ Employees

Open Positions

70

Location(s)

Boston, MA

Videos

Photos

Employee Testimonials

It’s amazing working with such a diverse group of talented people at Chewy! I really love the culture of fun, collaboration, hard work, and innovation that I’ve seen throughout the company. I especially am impressed the lengths our company strives to wow our customers. I’ve witnessed first-hand how our customer service representatives not only encourage the passion of pet parents, but share their own. I’m grateful for the opportunity to learn so much new technology and the world of e-commerce.

Bill Poitras   –   Software Engineer

The environment at Chewy is energizing and there is a strong sense of purpose. Our focused attention to the customer leads to great enthusiasm for the work we get to do. There is real comradery on the teams as well – our team frequently lunches together which lends to a friendly work environment, collaboration, and innovation. Having dogs in the office doesn’t hurt either!

Becca Litwack   –   Affiliate Marketing Manager

The company known for best in class Customer Service knows how to keep its internal customers (our team members) happy, too. There is a positive energy and vibe the moment you set foot in the office. The workforce at Chewy is a vibrant mix of diversity in all aspects but one thing that is common is the shared belief of being the best in class at whatever job function one is in.

Shantesh Kanekar   –   Director of Software Engineering

Working at Chewy is fast-paced, challenging, and very fulfilling. Each person here has the opportunity to have a profound effect on how we wow both our internal and external customers. We place a very high value on customer service here at Chewy and regardless of what you are working on, the customer satisfaction is always going to be #1. By everyone working towards the same common goal, teamwork organically happens in everything we do.

Chris Foley   –   Senior Software Development Manager
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