Job Post

Associate DevOps Engineer
G2 Tech Group
320 Congress St
Boston, MA 02210

Are you looking for a role where you are at the forefront of technology, where you will be constantly learning, and implementing the latest Amazon Web Services (AWS) offerings for our SMB clients?

Do you enjoy talking on the phone and consulting with clients in order to solve problems and help clients be more productive?

Do you thrive working in a small yet growing entrepreneurial business that’s not corporate, has a fun start up vibe, with a can do positive atmosphere?

G2 Tech Group provides Managed DevOps services for the SaaS SMB market. In a nutshell, our engineers make Developers more productive. We partner with our clients so they can focus on their SaaS offering while we handle the Cloud architecture, platform and internal IT

Your job will be to:

  • Deliver exceptional customer service both over the phone and via email to G2’s clients

  • Respond to runbooks and playbooks

  • Setup and install monitoring

  • Conduct install for url checks and database monitoring

  • Manage work tickets and workflow as part of the DevOps Service Desk

  • Provide proactive communication to clients

  • Help team improve processes

  • Participate in the service delivery on-call rotation providing rapid response to alerts and requests, while providing the highest level of customer service

  • Attend and be involved in technical Meetups and conferences

  • Obtain AWS certifications

Why you want to join us:

  • You’re passionate about cutting edge technology

  • Every day is a new environment and a new challenge

  • Collaboration with your team and the entire company is a way of doing business at G2

  • We use Agile methodology in how we run our business

  • We live our core values of creating WOW experiences, solving problems, owning the outcome, building cool stuff and enjoying the ride

Requirements and Nice to Haves:

  • Basic understanding of Linux system administration tasks

  • Basic scripting knowledge

  • Basic familiarity with web application servers

  • Basic familiarity with databases

  • Experience in or willingness to learn Ansible and other popular scripting & automation tools (Puppet, Chef)

  • Basic familiarity with cloud computing and virtualization concepts, AWS preferred

  • Basic understanding of continuous deployment tools and processes

  • Strong communication skills – written and verbal

  • Customer Service experience a must

  • Basic networking skills

  • Software development experience preferred but not required

  • Basic experience in web based software development on traditional LAMP platforms

Compensation:

Competitive for Boston location, bonus, Stock Appreciation Rights, full suite of health & welfare benefits, 20 days PTO, and other great perks and discounts.

Location:

The role is full-time, based in our Boston, Seaport District office with some remote office time.

G2 Technology Groups hires individuals who are legally authorized or eligible to work in the United States for any employer.  G2 Technology Group does not sponsor work visa sponsorships at this time.

Category: IT/Systems/Networking
Full-time

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Boston's premier Managed DevOps and Managed Cloud consulting company, G2 Tech Group doesn't just setup your server - we make your business better.

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