: Account Manager
61 Broadway
New York, NY 10013


Your role in our mission

Were on a mission to build intuitive, personal help and anticipatory technology into one of the most important spaces in our lives: our home. As a startup at the intersection of four multi-billion dollar industries- real estate, technology, service and commerce - Hello Alfred is a new kind of company, thats trusted to serve consumers past their front door.

We have partnered with premier residential developers and property management groups to accelerate expansion. You will serve as the primary point person for these partnerships and are responsible for building and strengthening these relationships at all levels. In this key role, you will field inbound leads, convert qualified leads into successful partnerships, and champion the process of launching Alfred service in partner buildings. You will continue as the primary point of contact, and through end-to-end relationship management, ensure success for all partner locations. You are a natural relationship builder with strong project management skills, and a passion for rethinking residential real estate and urban living.

How youll help us to be successful

  • Cultivate and own relationship with key real estate partners to drive execution of our building activation framework and ensure successful building launches
  • Work with building partners to run integration and set up systems and processes
  • Implement and manage project plans to drive key results as agreed with partners; serve as main point of contact before, during and after contracts are signed
  • Develop, inform and execute strategic expansion plans (upsell) within designated segment of our portfolio
  • Handle inbound sales requests and prepare all sales materials (i.e. intel sheets, presentation decks, etc.)
  • Build strong, long-lasting partnerships with property owners, developers and management groups

Who you are

  • 3-4+ years relevant work experience in real estate and/or account management
  • A deep or growing network in residential real estate
  • Excellent communication skills
  • Proven ability to deliver high-quality work while meeting tight deadlines
  • Experience in hospitality, real estate and/or high-growth retail a plus