250+ employees
Series D+
B2B
Communications
Other

Interactions Company Overview

Interactions was founded with the belief that we could combine technology and human intelligence to improve the way businesses and their customers communicate. To us, that meant helping people have natural, open conversations with the brands they trust – when, how and where they want. It is our core belief that technology should accommodate the customer, not the other way around.

Since 2004, we’ve been expanding what’s possible in customer care through conversational Intelligent Virtual Assistants. With our proprietary Adaptive Understanding™ technology, we were the first to apply the combination of Artificial Intelligence and human understanding capable of taking on the tasks of customer service agents.

The result? Conversational, engaging interactions across channels. Vastly improved self-service accuracy. Customers and businesses getting more done in less time.

Interactions successfully connects millions of consumers with the brands they love each day. And along the way, we’re creating happier, more loyal customers and saving businesses millions of dollars.

Other Office Addresses:

Indianapolis Office: 8435 Keystone Crossing Blvd, Suite 200, Indianapolis, Indiana 46240

New York Office: 25 Broadway, New York, NY 10004

New Jersey Office: 41 Spring St., New Providence, NJ 07974 

Jobs at Interactions

 
12 Jobs Listed
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Franklin
Interactions is changing the way leading companies communicate with their customers by transforming frustrating experiences into productive conversations.  We deliver speech and natural language technology solutions for leading organizations, device manufacturers and application developers that seamlessly integrates human and artificial intelligence.  The result for our Fortune 500 customers is a dramatic reduction in cost, an amazing customer experience... and happier customers.  To support our continued growth, Interactions is hiring a Sr. Project Manager. As a member of the...
Client Services
Franklin
Interactions is changing the way leading companies communicate with their customers by transforming frustrating experiences into productive conversations.  We deliver speech and natural language technology solutions for leading organizations, device manufacturers and application developers that seamlessly integrates human and artificial intelligence.  The result for our Fortune 500 customers is a dramatic reduction in cost, an amazing customer experience... and happier customers.  To support our continued growth, Interactions is hiring a Sr. DevOps Engineer. The Senior DevOps...
Software Engineering/QA
Franklin
Interactions is changing the way businesses and consumers communicate by transforming frustrating experiences into productive conversations. At Interactions, we have created an environment that is based on innovation, quick-thinking and abundant growth opportunities. Our employees are smart, hard-working and invested in the success of the company. We pride ourselves on our forward-thinking and innovation, and our ability to balance a start-up environment with a healthy work-life balance.  Working at Interactions is an opportunity to be part of the team that’s changing the way...
Client Services
Franklin
Interactions is changing the way businesses and consumers communicate by transforming frustrating experiences into productive conversations. At Interactions, we have created an environment that is based on innovation, quick-thinking and abundant growth opportunities. Our employees are smart, hard-working and invested in the success of the company. We pride ourselves on our forward-thinking and innovation, and our ability to balance a start-up environment with a healthy work-life balance.  Working at Interactions is an opportunity to be part of the team that’s changing the way...
Software Engineering/QA
Franklin
Interactions is changing the way businesses and consumers communicate by transforming frustrating experiences into productive conversations. At Interactions, we have created an environment that is based on innovation, quick-thinking and abundant growth opportunities. Our employees are smart, hard-working and invested in the success of the company. We pride ourselves on our forward-thinking and innovation, and our ability to balance a start-up environment with a healthy work-life balance.  Working at Interactions is an opportunity to be part of the team that’s changing the way...
Software Engineering/QA
Franklin
Interactions is changing the way businesses and consumers communicate by transforming frustrating experiences into productive conversations. At Interactions, we have created an environment that is based on innovation, quick-thinking and abundant growth opportunities. Our employees are smart, hard-working and invested in the success of the company. We pride ourselves on our forward-thinking and innovation, and our ability to balance a start-up environment with a healthy work-life balance.  Working at Interactions is an opportunity to be part of the team that’s changing the way...
Corporate Functions
Franklin
Interactions is changing the way businesses and consumers communicate by transforming frustrating experiences into productive conversations. At Interactions, we have created an environment that is based on innovation, quick-thinking and abundant growth opportunities. Our employees are smart, hard-working and invested in the success of the company. We pride ourselves on our forward-thinking and innovation, and our ability to balance a start-up environment with a healthy work-life balance.  Working at Interactions is an opportunity to be part of the team that’s changing the way...
Software Engineering/QA
New Providence
Interactions is changing the way businesses and consumers communicate by transforming frustrating experiences into productive conversations. At Interactions, we have created an environment that is based on innovation, quick-thinking and abundant growth opportunities. Our employees are smart, hard-working and invested in the success of the company. We pride ourselves on our forward-thinking and innovation, and our ability to balance a start-up environment with a healthy work-life balance.  Working at Interactions is an opportunity to be part of the team that’s changing the way...
Software Engineering/QA
New York
Interactions is changing the way businesses and consumers communicate by transforming frustrating experiences into productive conversations. At Interactions, we have created an environment that is based on innovation, quick-thinking and abundant growth opportunities. Our employees are smart, hard working and invested in the success of the company. We pride ourselves on our forward thinking and innovation, and our ability to balance a start-up environment with a healthy work-life balance. Working at Interactions is an opportunity to be part of the team that’s changing the way...
Software Engineering/QA
New Providence
Interactions is changing the way businesses and consumers communicate by transforming frustrating experiences into productive conversations. At Interactions, we have created an environment that is based on innovation, quick-thinking and abundant growth opportunities. Our employees are smart, hard-working and invested in the success of the company. We pride ourselves on our forward-thinking and innovation, and our ability to balance a start-up environment with a healthy work-life balance. Working at Interactions is an opportunity to be part of the team that’s changing the way...
Software Engineering/QA
New Providence
Interactions is changing the way businesses and consumers communicate by transforming frustrating experiences into productive conversations. At Interactions, we have created an environment that is based on innovation, quick-thinking and abundant growth opportunities. Our employees are smart, hard-working and invested in the success of the company. We pride ourselves on our forward-thinking and innovation, and our ability to balance a start-up environment with a healthy work-life balance.  Working at Interactions is an opportunity to be part of the team that’s changing the way...
Software Engineering/QA
New Providence
Interactions is changing the way businesses and consumers communicate by transforming frustrating experiences into productive conversations. At Interactions, we have created an environment that is based on innovation, quick-thinking and abundant growth opportunities. Our employees are smart, hard-working and invested in the success of the company. We pride ourselves on our forward-thinking and innovation, and our ability to balance a start-up environment with a healthy work-life balance.  Working at Interactions is an opportunity to be part of the team that’s changing the way...
Client Services
31 Hayward Street
Franklin, MA 02038
41 Spring St.
New Providence, NJ 07974
25 Broadway
New York, NY 10004
8435 Keystone Crossing Blvd, Suite 200
Indianapolis, IN 46240

At Interactions, we believe in innovation, quick-thinking and an open environment with abundant growth opportunities. Our company values are focused on four key pillars: ingenuity, impact, service, and passion.

Ingenuity: We harness our creativity in technology that transforms ideas into solutions. We focus our efforts on solutions that make a real difference in people’s lives.

Impact: We believe that every conversation is an opportunity to deliver business value.

Service: We do whatever it takes to make sure our customers are satisfied and that we have delivered on our promises to them.

Passion: We love what we do and how we do it.

 

 

Read About Us

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June 8, 2018
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February 1, 2017
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December 9, 2016