EditShare’s media storage, editing and content management tools increase productivity and collaboration across leading broadcast and media enterprises around the globe.
We connected with Jessica Donaldson, Technical Support Engineer, of EditShare's team to get an inside look at the company's day-to-day operations.
Interested in working here? Check out all of the job openings at EditShare!
Quick Hit Company Details
- Year Founded: 2004
- Industry: TV/Video Technology
Can you share the details on what EditShare does?
EditShare exists to help our customers tell stories. Our products make editing video collaboratively across the facility or across the world easier so that creative individuals can focus on projects rather than processes.
Who are some of your customers?
Our customers are generally video and film post production facilities. Many different kinds of corporations, film makers, non-profits, governments and schools have a need for our tools.
What are your company’s core values or how would you best describe the culture and working environment at EditShare?
Our core values say that we have customer empathy, that we’re humble, we win together, we are all around players, and that we dig deep. I think we really do live by these. EditShare is a company that doesn’t shy away from asking hard questions and in fact rewards people who do. It means we all get to grow together as people, employees, and as a company. The culture is highly collaborative.
Is there anything that you’d like to share in terms of promoting diversity across your company and hiring practices?
It’s no secret that tech in general lacks diversity. There just aren’t enough minority players in tech, and this has included EditShare. In the last few years we’ve begun to measure our diversity and equity in detail, and this has lead us to make some positive measurable changes. We also recognize that there’s a larger context around pipeline - specifically that minorities aren’t entering the field or aren’t remaining in tech, so we have done some targeted activities to support minority tech communities outside of EditShare, too. We recognize that this work is on-going and that just because we’ve improved doesn’t mean we’ve done enough, yet. This work is driven largely by an internal JEDI (Justice, Equality, Diversity, and Inclusion) task force that reviews areas for improvement and assists in setting goals. As a member of this group, I can say that EditShare is taking this commitment seriously, and management and HR are transparent about our performance related to DEI internally and beyond.
From a big picture point of view, what experience or traits do you typically look for when interviewing and hiring new employees into EditShare?
Working in Global Services Assurance in tech support and commissioning, I am looking for a person who has strong communication skills, can describe a process from end to end, and is empathetic. A good candidate can also describe how they learn from their mistakes.
What’s the best way to get a job at EditShare?
Find out about a recruiting event and follow our postings. We do some outreach events throughout the year. An example is WomenHack- where you can meet and greet with members of our team and hear about the problems we solve day to day. You can also follow us on LinkedIn since we have a strong and growing presence there and we post all our open roles.
What can someone expect during the interview process?
Be prepared to handle a technical problem or describe a process in the interview. Have some stories about your past accomplishments. If the skills are on your resume, expect we’ll test you on them and confirm your experience. We are intentionally fair and work hard to eliminate any bias from our process - so you can assume the questions you get are the same ones everyone else did. For this reason, you might find our interviews are less casual than others you may have participated in even if you know someone in the room.
What can people expect over the course of their career at EditShare?
EditShare is a place to grow. The company will help you take your skills to the next level by providing a clear path and expectations around this growth. I have been challenged throughout my career at EditShare and I don’t expect this will change. Also, expect to broaden your skills. The ‘All Around Player’ core value is taken literally. I help in a variety of areas in Global Service Assurance from Project Management, Commissioning, Support, and Training to doing work around Diversity and Inclusion.
What types of activities are employees involved in at or outside the office?
Quite a few of us are cyclists, and/or run and we have a casual competition going on Strava. One of the members of the senior leadership team is biking across the US, virtually, on his smart trainer. I’ve hosted a few after-work rides along the Charles (did I mention our Watertown office is on the bike path?)
For the more social folks - In non-COVID times, it was not unusual to get together after hours to chat and have beers on a Friday. The company fridge is also stocked with some pretty good beers, and there’s the occasional happy hour - though as a non-drinker I find there’s certainly no pressure or party culture that would make you feel left out.
Share one or more random fun facts
Cycle to work is a welcomed (and reimbursed) activity.
Rapid Fire Questions
What’s on tap?
There’s usually a good mix of microbrews in the fridge and for non-drinkers like me, juice, and the odd fancy seltzer.
Star Wars or Star Trek?
iPhone or Android?
Favorite employee perk?
In the pre-COVID days it was definitely the healthy snacks like fresh fruit, and the occasional healthy lunches. Also, the Watertown office has a walk-in shower so a few of us take advantage of the surrounding area by biking and running along the local paths before our day starts at work. 5. Coffee - hot or iced? Hot.
What TV show or movie describes your culture?
Agents of Shield
Wake up before the alarm or hit the snooze button?
I’m a natural late riser, but if there’s something good going on, I’ll get up well before dawn.
What super hero could you see working at EditShare?
What music is playing in your office?
Lots of jazz, or the Grateful Dead.
View from your office:
When I’m in our Watertown office, it’s amazing, lush trees, a bike path, and the Charles River flowing by. EditShare has had very good policy around COVID so I haven’t been to the office in 11 months.
Rebecca Dall'Orso, Software Development Engineer in Test
"I started working at Editshare during the middle of the pandemic, and have never met any co-workers face-to-face yet, but I feel here I was still able to form those normal in-office connections, even remotely. Everyone from teammates, to those in other departments have all been welcoming and passionate about the work they do. Editshare is somewhere I feel I can grow not only my technical skills, but grow in my career as well.“