Lead(H)er Profile - Zoe Silverman, VP of People at Yesware banner image

Lead(H)er Profile - Zoe Silverman, VP of People at Yesware

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Our Lead(H)er series features impressive women leaders in the Tech Industry.  In this Q&A, we are featuring Zoe Silverman, VP of People at Yesware.


Where did you grow up and how would you describe yourself as a child?

Northampton, Massachusetts, in what’s known as “The Happy Valley.” I’ve always been a pretty  equal combo of the blue and gold True Colors personality types. Basically, that means I’m part sensitive and emotional, and part focused and organized. 

What did you study in college and what was your first job out of school?

I double-majored in Sociology and Leadership Studies, with a concentration in Women, Gender & Sexuality Studies. My first job out of school was as an entry-level inside sales rep for a tech company in Boston that went public while I was there (thanks to me I’m sure). It was a challenging, fun, and exciting environment to be in and a great introduction the tech industry. I’m forever grateful for that experience.

What is your current role and responsibilities?

I currently run our People Operations function. We do a little of everything -- from payroll and benefits, to talent acquisition, to DEI, to employee engagement -- the list goes on! I’m also part of the Executive Team. Right now we’re doing a lot of planning for 2021, so my role is to think about things like hiring, compensation, moving to remote-first, things like that. Lots of interesting problems to tackle! 

Zoe Silverman Yesware

For people who are looking to be in a similar position, what advice would you give to others in terms of helping them achieve their career goals?

I think just be open to anything -- there are so many jobs and experiences that could contribute to a future in People Ops, you don’t necessarily have to start there (I didn’t). 

What are the most important skills that you need to do your job well?

Emotional intelligence is by far the most important skill for me. Being able to context-switch/ multi-task different kinds of work is also important since our team works in more of a generalist approach rather than a specialist one. 

What do you find most interesting/rewarding about your work?  

It’s always really rewarding when I see people advance within the company or take on new roles in other departments. That’s really the pinnacle of what we’re trying to do in People Ops - find great people and then empower them to grow with the business. At Yesware, we have people who have been promoted multiple times, we have people who have held different roles, and we have people who have been with us for many years -- all of this is what’s most rewarding to me. 

What is your proudest professional accomplishment?

A few that really stick out to me are: when Yesware reached gender parity and became a 50% female organization, when we won our first best place to work award, and when I was invited to join our Executive team. 


Q&A

What do you enjoy doing in your free time?

I like to clean and organize things. That’s my gold side coming out! 

How do you manage stress?

Snuggling my dog works every time. It’s the Fritos paws. 

What's one of your favorite places in the Boston area?

One year on my birthday I treated myself to the Tea Room at the Boston Public Library. It was magical and made me feel super fancy. Highly recommend! 

Any book or podcast recommendations?

Books -- anything by Brené Brown. Podcasts -- Hidden Brain with Shankar Vedantam on NPR.

About the
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Yesware is your all-in-one toolkit for sales professionals and sales teams.

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