LeanIX offers Software-as-a-Service (SaaS) for managing Enterprise Architecture and multi-cloud environments to enable organizations to take faster, data-driven decisions in their IT.
We connected with Michael Stanton, Lead Sr. Customer Success Engineer, Charlie Emple, Customer Success Engineer, Bhagirath Bhard, Customer Success Engineer Associate, and Christian Zapata, Jr. Customer Success Engineer at LeanIX to get an inside look at the company's technology, various projects, the team's culture, and more.
Quick Hit Details
- Year Founded: 2012
- Number of employees: 70 locally, 300 globally
- Number of engineers: CSE’s in Boston = 5 (Charlie, Christian, Daneris, Bhagirath, Michael)
- Industry: Software/IT/Cloud
Can you share a summary on what LeanIX does?
Christian - LeanIX helps a company map out and manage their entire IT infrastructure! Yup, the whole thing!
Bhagirath - LeanIX answers questions about a company’s enterprise architecture in seconds compared to something that used to take hours for a lot of companies!
Charlie - LeanIX builds tools for companies to manage digital complexity
Michael - LeanIX helps companies make faster data driven decisions in their IT landscape with innovative tech, focused on Customer Success.
What are some of the different technologies that the engineering team gets to work with and at what scale?
Christian - The engineering team in Boston specifically works a lot with Python. We automate many processes behind the scenes both internally and for clients. A big one for us are integrations and APIs. We never quite know what kind of tool the client will already have in their portfolio, but we know it’s easy to integrate with LeanIX.
Bhagirath - We work with Python as well as have our own offerings such as the Integrations API service that simplifies and automates a lot of tasks and opens up new opportunities of data syncing.
Michael - We are working with Python for scripting and development, REST APIs for integrations, AWS & Azure to name some of the cloud technologies. GraphQL to modernize API integrations and HTTP requests, JSON, and Kubernetes where we are building out microservices, and containerization, and much more!
What are some of the interesting projects that the engineering team is tackling?
Christian - One of my favorites right now is a combination of LeanIX’s solutions which are called Business Transformation Management and Cloud Intelligence. We’re seeing if we can help companies plan their cloud projects which proves to be a challenge at scale.
Charlie - We are working to identify quantifiable configuration and usage patterns that allow us to make informed outreach to customers to better support their needs
Does your engineering team have a chance to work on projects outside of their day-to-day responsibilities?
Christian - Pretty much every initiative going on within Customer Success involves some form of engineering work which is not part of the day to day. While many ideas come from the customers, the solutions which affect all of our customers end up being a mixed bag which don’t always include the engineering team.
Bhagirath - Definitely! We are highly motivated and encouraged to think about how using LeanIX might solve other use cases beyond the convention.
Charlie - We are encouraged to engage proactively and collaboratively and to explore and take risks where we see potential value
Michael - The great thing about LeanIX is there is always some way to add value or help out. We are constantly encouraging one another to find new ways to solve interesting challenges, which usually lead to exciting new projects that anyone can join in on.
What is the culture like at LeanIX for the engineering team?
Christian - Collaboration is practically a workflow at LeanIX. I know there will be some moment in the day that a message will come from either inside or outside of engineering. You can always reach out to a coworker and ask about anything really.
Bhagirath - Collaboration is key! I can’t even count the number of times I learnt something new or overcame a blocker on my project just by reaching out to my fellow CSEs
Michael - Collaboration and transparency! It is amazing to see how eager everyone is to share knowledge and rally to provide solutions to interesting challenges.
Charlie - A balance of collaboration and flexibility. There is little imposed from the top down, so there is a great sense of immediacy and importance to our day-to-day communication and decision-making
What can a potential employee expect during the interview process?
Christian - Definitely be aware of the cross section of technology and business. As we are the bridge between these two worlds it’s important to understand how the worlds communicate to each other and how they intersect. Also please have some stories ready about your recent work, it’s much easier to assess your skills when we can tell how you will react to certain circumstances.
Rapid Fire Q&A
What’s on tap?
Christian - Delicious beer!
Bhagirath - Nitro Brew Coffee!
Star Wars or Star Trek?
Christian - Star Wars always.
Bhagirath - Star Wars
iPhone or Android?
Christian - iPhone.
Charlie - iPhone.
Bhagirath - iPhone
Michael - Android, you can do more of the fun stuff!
Coffee - hot or iced?
Christian - hot tea.
Bhagirath - iced coffee
Charlie - iced coffee
Favorite employee perk?
Christian - Before the pandemic, how simple it was to work from home when needed.
Bhagirath - WFH
Charlie - Onboarding in Bonn, Germany
Michael - Wait, working here isn’t a perk?
What TV show describes the engineering team’s culture?
Christian - Friends
What music is playing in your office?
Christian - I always have my headphones in, but our DJ (East Coast Sales Director) is legendary on IMDB. You’ve might have seen his hand before.
Michael - Last I was in the office, I think Haley was playing 90s RnB :-)
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