What do the career path and the day-in-the-life look like for an Inside Sr. Sales Manager at Constant Contact?
We connected with Jessica Hill to find out!
Interested in learning more about Constant Contact? Make sure to check out their company page!
Where did you grow up? What did your parents do for work?
I grew up in Southern California. Small businesses are near and dear to my heart! Growing up my mom and dad both worked for my Grandfather, who owned a Cold Storage/ Commercial electrical company. My mom ran the books, and did payroll for the company and my dad was a commercial electrician. My mom is now a payroll manager for Nutrien, and my dad runs his own commercial electrical company.
Where did you go to college? What did you study and what were some of your initial jobs out of school?
I became a mother at a young age, so school was something that I could only do part time. My main priority was working and supporting my family. I did a year at The Art Institute of Denver, but I realized that pursuing a career in culinary arts would not allow me the work life balance that I desired. I began a career in sales at the age of 18, and realized very quickly that I was good at it and that it could be very lucrative for me so I stuck with it.
What has attributed to your success thus far and has helped propel you to the position you have now?
My competitive spirit, drive to be the best, as well as my desire to help small businesses is what led to my success as a sales representative at Constant Contact. I love sales; I love the challenge, and the feeling I get when I win. However, My true passion is growth; I am incredibly passionate about constantly growing personally and professionally, as well as helping others to do the same! This is what provoked me to begin my pursuit for a leadership role.
Any time I set a career development goal I work with the people around me and above me to help develop a path to promotion. I collect feedback on areas that I need to develop in, and put processes in place to implement the feedback. I have been fortunate to work for a company like Constant Contact, who promotes career growth from within! The leadership team is great at providing candid feedback as well as numerous opportunities to learn and grow!
Can you share the high-level responsibilities of your current position as a Inside Sr. Sales Manager at Constant Contact?
- Develop and maintain a team culture that drives consistently high performance and collaboration!
- Sales skill coaching, mindset coaching, and career development coaching with direct reports.
- Leadership development coaching and training for reps and existing leaders.
- Stand in director, when the director is out.
Any tips for someone considering a career in your field?
Speak up, let the leadership around you know that you are interested in that career path. Find a mentor, ask for help, ask for feedback constantly, implement feedback, and document your work!
Day in the Life
Coffee, tea, or nothing?
Both- Start with coffee and then transition to tea
What time do you get into the office?
6:45-7 am (I get up, get ready, and walk downstairs)
What are three things that motivate you in your role?
- Helping my team grow and succeed!
- Winning and being the best!
- New challenges every day!
- Getting to work with amazing people!
Every day is different, but can you outline what a typical day looks like for you?
I spend the majority of my day doing coaching and development. I do sales process coaching with my direct report, lead mindset coachings with any rep who needs it including those not on my team (I am the floor’s go-to for mindset coaching), and do leadership development for both frontline employees as well as existing leaders. This involves a lot of call and behavioral observation, asking questions to help lead people down a path of self discovery, listening and understanding what drives certain behaviors, and developing plans for improvement and progression.
What time do you head out of the office?
I like to log on early and get a jump on the day, so I'm typically online by 7am - but that also means I'm able to log off by around 4pm to get the work/life balance that's so important to me.
Do you log back in at night or do you shut it down completely?
Once I am done, I am done for the night. I do not log back in, and I appreciate that I can have that level of work life balance!!
Any productivity hacks?
I live by the management matrix, to keep my day productive. If a task comes up that is urgent and important I will handle it immediately, if a task is important but not urgent I will schedule it, if a task is urgent but not important I will delegate it, and if the task is neither important or urgent I will not spend my time on it.
What are the 3 apps that you can’t live without?
- Google Chat
What professional accomplishment are you proudest of?
The last 5 leadership promotions in the Loveland Sales department were people that I worked with, trained and developed!
Who do you admire or call upon for professional advice?
I have several people that I call upon for professional advice; however, for the sake of time I will list my top two. Matt Jasso- He is another Sr Sales manager in the Loveland office. I go to him because he always gives very direct and candid feedback, and helps me to see the areas where I need to grow and develop! I also call upon my director Ryan Taylor often, because he advocates for me and helps me make internal connections to promote my brand!