101 - 250 employees
Series D+
Consumer
eCommerce & Marketplaces
Mobile

Hopper Company Overview

Hopper is the smart way to book travel on your phone. Combining massive amounts of data and advanced machine learning algorithms, Hopper predicts and analyzes airfare and accommodation to save users money and enable them to travel more often.

Since its launch in 2015, Hopper has become one of the fastest growing travel apps ever with over 30 million installs to date. It is now the most downloaded flights booking app in North America and travelers have booked hundreds of millions of dollars in flights and hotels around the world using Hopper.

The app has received accolades such as Fast Company’s Most Innovative Company in Travel 2018, the Google Play Award for Standout Startup of 2016, and Apple’s App Store Best of 2015.

Hopper's team is based in Montreal, QC, and Cambridge, MA. Hopper is backed by Brightspark Ventures, Accomplice, OMERS Ventures, BDC Capital IT Venture Fund, Investissement Québec, Caisse de dépôt et placement du Québec and Citi Ventures.

    Jobs at Hopper

     
    26 Jobs Listed
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    New York
    A stellar opportunity to have massive impact: join the rapidly growing team at a company continually redefining how people travel. As Senior Software Engineer, you will be directly responsible for many of the innovative features well be working on, whether collaborating with our outstanding design and product team or helping our data science group work on the bleeding-edge to personalize travel for our ever expanding population of members. In this role, you will: Build innovative consumer experiences, setting standards for code and performance Ship your first code in days,...
    Software Engineering/QA
    New York
    About Hopper Hopper is the smart way to book travel on your phone. Combining massive amounts of data and advanced machine learning algorithms, Hopper predicts and analyzes airfare and accommodation to save users money and enable them to travel more often. Since its launch in 2015, Hopper has become one of the fastest growing travel apps ever with over 30 million installs to date. It is now the most downloaded flights booking app in North America and travelers have booked hundreds of millions of dollars in flights and hotels around the world using Hopper. The app has received...
    UX & Design
    New York
    About Hopper Hopper is the smart way to book travel on your phone. Combining massive amounts of data and advanced machine learning algorithms, Hopper predicts and analyzes airfare and accommodation to save users money and enable them to travel more often. Since its launch in 2015, Hopper has become one of the fastest growing travel apps ever with over 30 million installs to date. It is now the most downloaded flights booking app in North America and travelers have booked hundreds of millions of dollars in flights and hotels around the world using Hopper. The app has received...
    Sales & Business Development
    Cambridge
    About Hopper Hopper is the smart way to book travel on your phone. Combining massive amounts of data and advanced machine learning algorithms, Hopper predicts and analyzes airfare and accommodation to save users money and enable them to travel more often. Since its launch in 2015, Hopper has become one of the fastest growing travel apps ever with over 25 million installs to date. It is now the most downloaded flights booking app in North America and travelers have booked hundreds of millions of dollars in flights and hotels around the world using Hopper. The app has received...
    Data Science / Machine Learning
    New York
    A stellar opportunity to have massive impact: join the rapidly growing team at a company continually redefining how people travel. As Senior Software Engineer, you will be directly responsible for many of the innovative features well be working on, whether collaborating with our outstanding design and product team or helping our data science group work on the bleeding-edge to personalize travel for our ever-expanding population of members. In this role, you will: Build innovative consumer experiences, setting standards for code and performance Have deep experience creating...
    Software Engineering/QA
    New York
    A stellar opportunity to have massive impact: join the rapidly growing team at a company continually redefining how people travel. As Senior Software Engineer, you will be directly responsible for many of the innovative features well be working on, whether collaborating with our outstanding design and product team or helping our data science group work on the bleeding-edge to personalize travel for our ever expanding population of members. In this role, you will: Lead future development and technical execution for our consumer facing, travel app Align and drive team members...
    Software Engineering/QA
    New York
    A stellar opportunity to have massive impact: join the rapidly growing team at a company continually redefining how people travel. As Senior Software Engineer, you will be directly responsible for many of the innovative features well be working on, whether collaborating with our outstanding design and product team or helping our data science group work on the bleeding-edge to personalize travel for our ever expanding population of members. In this role, you will: Lead future development and technical execution for the services that drive our consumer travel app Align and...
    Software Engineering/QA
    Cambridge
    A stellar opportunity to have massive impact: join the rapidly growing team at a company continually redefining how people travel. As Senior Software Engineer, you will be directly responsible for many of the innovative features well be working on, whether collaborating with our outstanding design and product team or helping our data science group work on the bleeding-edge to personalize travel for our ever-expanding population of members. In this role, you will: Build innovative consumer experiences, setting standards for code and performance Have deep experience creating...
    Software Engineering/QA
    Cambridge
    A stellar opportunity to have massive impact: join the rapidly growing team at a company continually redefining how people travel. As Senior Software Engineer, you will be directly responsible for many of the innovative features well be working on, whether collaborating with our outstanding design and product team or helping our data science group work on the bleeding-edge to personalize travel for our ever expanding population of members. In this role, you will: Lead future development and technical execution for our consumer facing, travel app Align and drive team members...
    Software Engineering/QA
    Cambridge
    A stellar opportunity to have massive impact: join the rapidly growing team at a company continually redefining how people travel. As Senior Software Engineer, you will be directly responsible for many of the innovative features well be working on, whether collaborating with our outstanding design and product team or helping our data science group work on the bleeding-edge to personalize travel for our ever expanding population of members. In this role, you will: Lead future development and technical execution for the services that drive our consumer travel app Align and...
    Software Engineering/QA
    Cambridge
    A stellar opportunity to have massive impact: join the rapidly growing team at a company continually redefining how people travel. As Senior Software Engineer, you will be directly responsible for many of the innovative features well be working on, whether collaborating with our outstanding design and product team or helping our data science group work on the bleeding-edge to personalize travel for our ever expanding population of members. In this role you will: Design and build the data pipelines processing massive amounts of data powering both our core machine learning...
    Software Engineering/QA
    Cambridge
    A stellar opportunity to have massive impact: join the rapidly growing team at a company continually redefining how people travel. As Senior Software Engineer, you will be directly responsible for many of the innovative features well be working on, whether collaborating with our outstanding design and product team or helping our data science group work on the bleeding-edge to personalize travel for our ever expanding population of members. In this role, you will: Build innovative consumer experiences, setting standards for code and performance Ship your first code in days,...
    Software Engineering/QA
    Cambridge
    A stellar opportunity to have massive impact: join the rapidly growing team at a company continually redefining how people travel. As Software Engineer, you will be responsible for implementing many of the innovative features well be working on, whether collaborating with our outstanding design and product team or helping our data science group work on the bleeding-edge to personalize travel for our ever expanding population of members. In this role, you will: Build innovative consumer experiences, specializing on our microservice or mobile development platforms Ship your...
    Software Engineering/QA
    Cambridge
    About Hopper Hopper is the smart way to book travel on your phone. Combining massive amounts of data and advanced machine learning algorithms, Hopper predicts and analyzes airfare and accommodation to save users money and enable them to travel more often. Since its launch in 2015, Hopper has become one of the fastest growing travel apps ever with over 30 million installs to date. It is now the most downloaded flights booking app in North America and travelers have booked hundreds of millions of dollars in flights and hotels around the world using Hopper. The app has received...
    UX & Design
    Cambridge
    About Hopper Hopper is the smart way to book travel on your phone. Combining massive amounts of data and advanced machine learning algorithms, Hopper predicts and analyzes airfare and accommodation to save users money and enable them to travel more often. Since its launch in 2015, Hopper has become one of the fastest growing travel apps ever with over 30 million installs to date. It is now the most downloaded flights booking app in North America and travelers have booked hundreds of millions of dollars in flights and hotels around the world using Hopper. The app has received...
    Data Science / Machine Learning
    Cambridge
    About Hopper Hopper is the smart way to book travel on your phone. Combining massive amounts of data and advanced machine learning algorithms, Hopper predicts and analyzes airfare and accommodation to save users money and enable them to travel more often. Since its launch in 2015, Hopper has become one of the fastest growing travel apps ever with over 30 million installs to date. It is now the most downloaded flights booking app in North America and travelers have booked hundreds of millions of dollars in flights and hotels around the world using Hopper. The app has received...
    Sales & Business Development
    Cambridge
    You will be a key contributor to our world-class engineering team to specify, design, build and support the core systems that enable Hopper to grow and scale as a global travel disruptor. Youll work with our other engineers on continually optimizing our microservices architecture, building automated fault tolerance, and helping us expand beyond our data centers to the Cloud. Your deep technical engineering knowledge will enable us to continually automate our production operations and follow a true DevOps methodology. In this role, you will: Drive further automation of...
    Software Engineering/QA
    Cambridge
    About Hopper Hopper is the smart way to book travel on your phone. Combining massive amounts of data and advanced machine learning algorithms, Hopper predicts and analyzes airfare and accommodation to save users money and enable them to travel more often. Since its launch in 2015, Hopper has become one of the fastest growing travel apps ever with over 30 million installs to date. It is now the most downloaded flights booking app in North America and travelers have booked hundreds of millions of dollars in flights and hotels around the world using Hopper. The app has received...
    Product Management
    New York
    A stellar opportunity to have massive impact: join the rapidly growing team at a company continually redefining how people travel. As Senior Software Engineer, you will be directly responsible for many of the innovative features well be working on, whether collaborating with our outstanding design and product team or helping our data science group work on the bleeding-edge to personalize travel for our ever expanding population of members. In this role you will: Design and build the data pipelines processing massive amounts of data powering both our core machine learning...
    Software Engineering/QA
    New York
    You will be a key contributor to our world-class engineering team to specify, design, build and support the core systems that enable Hopper to grow and scale as a global travel disruptor. Youll work with our other engineers on continually optimizing our microservices architecture, building automated fault tolerance, and helping us expand beyond our data centers to the Cloud. Your deep technical engineering knowledge will enable us to continually automate our production operations and follow a true DevOps methodology. In this role, you will: Drive further automation of...
    Software Engineering/QA
    New York
    A stellar opportunity to have massive impact: join the rapidly growing team at a company continually redefining how people travel. As Senior Software Engineer, you will be directly responsible for many of the innovative features well be working on, whether collaborating with our outstanding design and product team or helping our data science group work on the bleeding-edge to personalize travel for our ever expanding population of members. In this role you will: Align and drive team members towards an inspiring vision, yet stage work to deliver value incrementally Build...
    Software Engineering/QA
    Cambridge
    A stellar opportunity to have massive impact: join the rapidly growing team at a company continually redefining how people travel. As Senior Software Engineer, you will be directly responsible for many of the innovative features well be working on, whether collaborating with our outstanding design and product team or helping our data science group work on the bleeding-edge to personalize travel for our ever expanding population of members. In this role you will: Align and drive team members towards an inspiring vision, yet stage work to deliver value incrementally Build...
    Software Engineering/QA
    Cambridge
    A stellar opportunity to have massive impact: join the rapidly growing team at a company continually redefining how people travel. As Principal Software Engineer, you will be directly responsible for many of the innovative features well be working on, working on projects of exceptionally deep technical complexity, as well as helping us navigate our technical vision insuring were always continually setting a high standard for what we product. In this role, you will: Pioneer future development and technical execution for the services that drive our consumer travel app Mentor...
    Software Engineering/QA
    Cambridge
    About Hopper Hopper is the smart way to book travel on your phone. Combining massive amounts of data and advanced machine learning algorithms, Hopper predicts and analyzes airfare and accommodation to save users money and enable them to travel more often. Since its launch in 2015, Hopper has become one of the fastest growing travel apps ever with over 30 million installs to date. It is now the most downloaded flights booking app in North America and travelers have booked hundreds of millions of dollars in flights and hotels around the world using Hopper. The app has received...
    Product Management
    Cambridge
    About Hopper Hopper is the smart way to book travel on your phone. Combining massive amounts of data and advanced machine learning algorithms, Hopper predicts and analyzes airfare and accommodation to save users money and enable them to travel more often. Since its launch in 2015, Hopper has become one of the fastest growing travel apps ever with over 30 million installs to date. It is now the most downloaded flights booking app in North America and travelers have booked hundreds of millions of dollars in flights and hotels around the world using Hopper. The app has received...
    Product Management
    Cambridge
    About Hopper Hopper is the smart way to book travel on your phone. Combining massive amounts of data and advanced machine learning algorithms, Hopper predicts and analyzes airfare and accommodation to save users money and enable them to travel more often. Since its launch in 2015, Hopper has become one of the fastest growing travel apps ever with over 30 million installs to date. It is now the most downloaded flights booking app in North America and travelers have booked hundreds of millions of dollars in flights and hotels around the world using Hopper. The app has received...
    Data Science / Machine Learning
    275 Third Street
    Cambridge, MA 02142
    33 Irving Pl, Office 2036
    New York, NY 10003


     

    Revolutionizing how millions of people book their travel

    Building an incredible product takes an incredible team. Here, everyone has an impact — on the app and on the millions of travelers who use Hopper every day. At the heart of Hopper is our users’ trust in us, our expertise, and our passion. So everything we build, we build for them.

    We move quickly, testing and iterating, thinking big and planning for the future we want, where everyone can travel. Peek any whiteboard and you’ll find grand plans. Pop into a meeting and hear world-changing, maybe even crazy, ideas. Scribble solutions on a napkin. Brainstorm over the espresso machine. This is how we build — together.
     

    Hopper’s Core Values

    Be curious. Analyze everything. Read everything. Reread everything. Question everything. Never stop learning, whether it’s a skill, a marketplace, the user, the industry, the world. Share knowledge and encourage wondering.

    Be empathetic. Believe in humans, not consumers. Build for travelers, not end users. Advocate for individual experiences, kill friction and understand what really matters.

    Be fearless. Embrace autonomy, ambition, and risk. Stand up for your scariest ideas. Disregard the way things have always been done in favor of better, bigger, and downright wild.

    Be responsible. What you do is part of who you are. Own your decisions. Take action. You might not be the best person to fix everything but nothing is ever “not your problem.”

    Be open. Respect different voices. Welcome unique points of view. Strive to understand, not just accept. Champion each other.
     

    Assorted Hopper Humans

    A ukulele-playing developer, an engineer-turned-data scientist, a copywriter-turned-marketer-turned-product manager: at Hopper, backgrounds are diverse and unique, and pathways for growth are limitless. How will your story add to our mix?
     

    Perks and Benefits

    Stay healthy

    Full medical, dental, and vision benefits. Life insurance. Long and short-term disability plans. All on us.

    Get paid

    Competitive salary. Company stock options. Commuter benefits. 401(k) and RSP retirement savings plan.

    Take off

    Flexible work schedule and vacation plan. Emergency travel assistance. IATA card.

     

    We take food seriously

    Catered lunches, Montreal bagels, kombucha on tap, craft beer, endless snacks, espresso machine

    Learn something new

    At-work French classes, book clubs, board game nights, forensic Fridays, lunchtime debates, table time

    Be yourself

    Casual work environment, loft-like workspaces, slack channels for every interest group

     

     

    Blog

    June 14, 2018
    I thought I understood this comment — by User Experience veteran Don Norman — until a recent project I designed taught me otherwise.“[…] never solve the problem I am asked to solve. […] Because, invariably, the problem I am asked to solve is not the real, fundamental, root problem.” — Don Norman in The Design of Everyday ThingsThe ability to narrow down flight search results by hiding undesirable flights was one of the most asked for features on the Hopper app for much...
    June 4, 2018
    The idea of measuring distance between different values of a cyclic feature suggests the concept of a preference distribution over such a feature. In figure 4, imagine that the user’s preferred origin is p and that q is the origin of a trip they’re considering. (Obviously the likelihood of switching origin from New York to Paris is usually low!) Now, just like the dot product of a full user preference vector and product feature vector produces a similarity score, the dot product p · q produ...
    April 24, 2018
    Cyclic features, like recurring time intervals such as time of day, or day of week, can be challenging to represent. Consider time of day on the 24-hour clock. If we use the natural continuous representation, we get a discontinuity at midnight, as we tick from 23:59 to 0:00. We could choose fixed buckets to make time of day categorical (e.g. morning, afternoon, evening, night) but this loses precision as well as the ordering between buckets.An alternative approach is to imagine a circular 24-ho...
    April 18, 2018
    Travel Recommendations at HopperIn this three part series, we’ll explore how to represent the travel preferences of Hopper users for use in machine learning (ML). We’ll first review how machine learning in travel differs from other large scale recommendation problems. In part two, we’ll review a nice approach for representing “cyclic” features like time of day by using two variables instead of one, which we can easily generalize to geographical features. Finally, in part three, we’l...
    January 11, 2017
    Values are aspirational. They are a reflection of what we deem meaningful in life. They confer importance and serve as signposts to guide our behavior. Over the years at Hopper, our product team has gained a pretty intuitive sense of what we value in our product’s design, but to date we have yet to make these tangible.As our company scales, we want to be sure that anyone coming in can benefit from this understanding and continue to make products that move us closer to our core values. Enter ou...