101 - 250 employees
Series B
B2B
Consumer
Mobile

Hello Alfred Company Overview

Hello Alfred is the leading national residential experience company. Founded in 2014 by Marcela Sapone and Jessica Beck, Hello Alfred has developed a human-driven, home-operating system focused on changing the way people live in cities. The company is on a mission to free up your time and headspace by making trusted help more accessible to more people, by partnering with real estate developers to build it directly into homes.

We make personal help and hospitality services more available to more people—and we’re always dreaming up new ways to help you reclaim your time and headspace so you can Come Home Happy. Check the app to see what services are available in your building and start creating your new weekly routine.

Jobs at Hello Alfred

 
18 Jobs Listed
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New York
Your role in our mission Were on a mission to build intuitive, personal help and anticipatory technology into one of the most important spaces in our lives: our home. As a startup at the intersection of four multi-billion dollar industries- real estate, technology, service and commerce - Hello Alfred is a new kind of company, thats trusted to serve consumers past their front door. The critical Sales Operations Manager role will partner closely with sales and marketing teams to refine our programs and incentives strategy by leveraging analysis, market intelligence, and a...
Sales & Business Development
New York
Your role in our mission Partnering with the largest real estate developers in the world, Hello Alfreds footprint has grown rapidly in the last three years and currently operates in more than 20 markets across the United States. The critical role of Enterprise Marketing Manager will drive awareness and revenue with real estate partners through strong customer relationship marketing and impactful go-to-market strategies. How youll help us to be successful Defining and owning the enterprise marketing strategy and experience, including but not limited to: Overseeing funnel and pipeline with...
Marketing
New York
As a Senior Product Manager, you will own the development of the Alfred experience with a focus on one or more of our core business areas such as expanding our footprint, activating buildings and residents, and driving exceptional service delivery. You will balance priorities and stakeholders to create a feature roadmap and ship product continuously. As part of a growing Product & Engineering team, you will have a direct and immediate influence on supporting our massive growth and also shaping our next generation platform. You will help develop our product management philosophy and...
Software Engineering/QA
New York
As a Senior Software Engineer at Hello Alfred, youll be responsible for working with Product, Design, and Operations to understand and solve some of technologys hardest problems. Our software sits at the intersection between technology and the real world. Its your job to make that intersection better. As part of a growing engineering team, you will have a direct and immediate influence on the technology choices, data architecture, and scalability of the platform. You will help develop our engineering philosophy and practices to lead the construction of a new type of service. Hello Alfred...
Software Engineering/QA
New York
You'll Click With Us If You Act like an owner Conduct yourself with the highest integrity Speak up with radical candor Practice empathy Have a high and ever-climbing bar for excellence Dont give up, even when it gets tough Are thoughtful and self-reflective The Mission Named one of the Top 50 Worlds Most Innovative Companies by Fast Company, Hello Alfred is the worlds largest real estate service platform, quickly becoming the standard technology in urban living. Were on a mission to build intuitive, personal help and anticipatory technology into one of the most important...
Sales & Business Development
New York
Youll Click With Us If You Practice empathy Conduct yourself with the highest integrity Are thoughtful, self-reflective and always open to growing Speak up with radical candor Approach your work like an owner Have a high and ever-climbing bar for excellence Always do things the right way, even when its harder Believe that #oneteam is greater than the sum of its parts Leave no loops unclosed The Mission Since launching in 2014, Alfred has steadily and sustainably expanded the national footprint of residential buildings that have integrated our in-home...
Sales & Business Development
New York
Youll click with us if you Practice empathy Conduct yourself with the highest integrity Are thoughtful, self-reflective and want to grow Speak up with radical candor Approach your work like an owner Have a high and ever-climbing bar for excellence Always do things the right way, even when its harder Believe that #oneteam is greater than the sum of its parts Leave no loops unclosed The mission Named one of the Top 50 Worlds Most Innovative Companies by Fast Company, Hello Alfred is the worlds largest real estate service platform, quickly becoming the standard technology in...
Sales & Business Development
New York
Your role in our mission You will lead an operations team and projects to facilitate a smooth market operations. You will coach and manage a team of operators to understand pain points and work towards a systematic and scalable solution. Through your daily decisions you will fundamentally change the customer experience, Alfred experience and market field team. How youll help us be successful Lead and develop a team of Operators Support the daily operations to ensure the team is covered and supported Work with management and team to hit business KPIs Manage vendors to a high standard to...
Customer Success
New York
Our Stack We have a modern javascript-heavy stack; Node.js, React.js and React Native. We love javascript for its flexibility, simplicity and ubiquity. We temper its quirks with TypeScript, linting and automated testing. We use: node/express API, Mongo + PostgreSQL databases, React web for admin and internal dashboards, React Native for consumer-facing and internal apps. Youll click with us if you Practice empathy Conduct yourself with the highest integrity Are thoughtful, self-reflective and always open to learning Speak up with radical candor Approach your work like an owner Have a high...
Software Engineering/QA
New York
Your role in our mission Partnering with the largest real estate developers in the world, Hello Alfreds footprint has grown rapidly in the last three years and currently operates in more than 20 markets across the United States. The critical role of Enterprise Marketing Manager will drive awareness and revenue with real estate partners through strong customer relationship marketing and impactful go-to-market strategies. How youll help us to be successful Defining and owning the enterprise marketing strategy and experience, including but not limited to: Overseeing funnel and pipeline with...
Marketing
New York
Youll click with us if you Practice empathy Conduct yourself with the highest integrity Are thoughtful, self-reflective and always open to growing Speak up with radical candor Approach your work like an owner Have a high and ever-climbing bar for excellence Always do things the right way, even when its harder Believe that #oneteam is greater than the sum of its parts Leave no loops unclosed The mission Named one of the Top 50 Worlds Most Innovative Companies by Fast Company, Hello Alfred is the worlds largest real estate service platform, quickly becoming the standard technology in urban...
Marketing
New York
Youll click with us if you Practice empathy Conduct yourself with the highest integrity Are thoughtful, self-reflective and always open to learning Speak up with radical candor Approach your work like an owner Have a high and ever-climbing bar for excellence Always do things the right way, even when its harder Believe that #oneteam is greater than the sum of its parts Leave no loops unclosed The Mission Named one of the Top 50 Worlds Most Innovative Companies by Fast Company, Hello Alfred is the worlds largest real estate service platform, quickly becoming...
Sales & Business Development
New York
Your role in our mission Were on a mission to build intuitive, personal help and anticipatory technology into one of the most important spaces in our lives: our home. As a startup at the intersection of four multi-billion dollar industries- real estate, technology, service and commerce - Hello Alfred is a new kind of company, thats trusted to serve consumers past their front door. We have partnered with premier residential developers and property management groups to accelerate expansion. You will serve as the primary point person for these partnerships and are responsible...
Sales & Business Development
New York
After steadily and sustainably scaling our national footprint, we are entering a new phase of rapid growth, and we need a Lead Product Manager with the ability and passion for building solutions to people-centered problems that are created at the intersection of human behavior and technology. As part of a growing Product & Engineering team, you will have a direct and immediate influence on supporting our massive growth and also shaping our next generation platform. You will help develop our product management philosophy and practices to lead the construction of a new type of service....
Software Engineering/QA
New York
As a Senior Product Designer at Hello Alfred, youll take on tough interaction and service design challenges, and youll work on new ideas that will transform how people live in high density cities. As a startup that occupies the intersection of service, technology, real estate, and retail commerce, we are a new kind of company creating a new category of business. As such, were looking for experienced designers who are driven by learning, strong design fundamentals, strategic thinking, and who are excited by the challenge of developing solutions in a space that has yet to be designed for....
Software Engineering/QA
New York
The Mission Named one of the Top 50 Worlds Most Innovative Companies by Fast Company, Hello Alfred is the worlds largest real estate service platform, quickly becoming the standard technology in urban living. Were on a mission to build intuitive, personal help and anticipatory technology into one of the most important spaces in our lives: our home. As a startup at the intersection of four multi-billion dollar industries- real estate, technology, service and commerce - Hello Alfred is a new kind of company, thats trusted to serve consumers past their front door. Partnering with the largest...
Software Engineering/QA
New York
Youll click with us if you Practice empathy Conduct yourself with the highest integrity Are thoughtful, self-reflective and always open to growing Speak up with radical candor Approach your work like an owner Have a high and ever-climbing bar for excellence Always do things the right way, even when its harder Believe that #oneteam is greater than the sum of its parts Leave no loops unclosed The mission Named one of the Top 50 Worlds Most Innovative Companies by Fast Company, Hello Alfred is the worlds largest real estate service platform, quickly becoming...
Marketing
New York
Youll click with us if you Practice empathy Conduct yourself with the highest integrity Are thoughtful, self-reflective and always open to growing Speak up with radical candor Approach your work like an owner Have a high and ever-climbing bar for excellence Always do things the right way, even when its harder Believe that #oneteam is greater than the sum of its parts Leave no loops unclosed The mission Named one of the Top 50 Worlds Most Innovative Companies by Fast Company, Hello Alfred is the worlds largest real estate service platform, quickly becoming the standard...
Marketing
61 Broadway
New York, NY 10013

We are changing the way people live. Each day, our team works to tackle complex and meaningful challenges as we build an entirely new kind of company. Want to join us? We’d love to hear from you.

  

Our values

Start with empathy

From anticipating our members’ needs to leaving ourselves open to new and challenging ideas, we’re building a diverse team that seeks a diversity of perspectives in order to inspire the most innovative ideas.

Act with integrity

Embedded in everything we do is a continuous effort to build trust with our members, our partners, and one another. That means acting for the long-term and doing the right thing, even when it’s more difficult or takes more time.

Strive for 1% better, everyday

Both as individuals and as a team, we strive to learn and improve continuously, taking pride in our craft and supporting one another, each and every day. We act like owners and take risks so we can learn quickly and make adjustments as we go.

Blog

May 15, 2019
Hello Alfred just took a huge step forward to expand our national footprint — and multiply the surface area of our ambition to make trusted help a universal utility in every home.Today, we announced a partnership with Greystar, the world’s leading fully-integrated real estate company, that will bring Hello Alfred’s personalized home management and property tech platform into the homes of rental residents across the United States. This not only gives us tremendous reach as the leading ...
November 7, 2018
The Hello Alfred Product-Engineering Team (at least the members we managed to corner in our NYC HomeQuarters). Photo credit: Tyler GardellaIt’s always great to see Hello Alfred featured in Fast Company, especially when they give some well-deserved shine to our kickass ProdEng team. We just wish they had included a photo of the story’s true heroes. I’m correcting that here.Hello Alfred is a first-of-its-kind service and technology company, but the tech behind the service (like the team th...
October 29, 2018
Values, practices & working norms for designing & building software.— The Product-Engineering Team, Hello AlfredHello Alfred is a hospitality and technology platform for residential buildings, providing weekly in-home assistance to help people save time. To support a necessarily human-centered service, our Product-Engineering Team designs and engineers our technology, first and foremost, to build trust with each person who uses it, from our Alfred Home Managers on their daily runs to ...
October 29, 2018
Speaking at the Fast Company Innovation Festival with (from left) Convene’s Chris Kelly, Fast Co.’s Liz Segran, Clique’s Katherine Power, and Gwynnie Bee’s Christine Hunsicker. (Photo credit: Monika Ploc)If you want to build a business that lasts, sometimes you have to go slow to go fast, learn how to sprint for distance, and start to think of your customer as your best competitor.At last week’s Fast Company Innovation Festival, Fast Co. reporter Elizabeth Segran asked a panel of four...
October 8, 2018
Know Your AlfredVickey Robinson swoops in to take care of everything.What is an Alfred?At Hello Alfred, our mission is build trusted help and intuitive hospitality into people’s homes to save them time and ensure they COME HOME HAPPY. The Alfred Home Manager is the heart of our service. Part caretaker, part problem solver, an Alfred is a trusted member of the household.Vickey Robinson, Alfred Home Manager, One Hill South, Washington D.C.Vickey Robinson joined Hello Alfred in June as an Alfre...