Globoforce Company Overview
Pioneer of the WorkHuman movement, Globoforce makes work more human for millions of people and organizations worldwide. Today, Globoforce is the leading provider of human applications, including its award-winning Social Recognition solution. Through its WorkHuman Cloud suite of products, companies can strengthen employee performance and relationships between people and teams on a more positive, socially connected level – in tune with how work gets done today. Founded in 1999, the company is headquartered in Framingham, Mass., and Dublin, Ireland.
We believe that embracing what makes us human not only creates a company no one ever wants to leave, it unlocks energy, creativity, and innovation that fuels your business success.
Jobs at Globoforce
Co-founder & CEO
Eric is an HR visionary, author, and the force behind the WorkHuman movement.
As CEO and co-founder of Globoforce, he is leading the charge to dismantle old HR processes and challenge organizations to build new ways to connect the modern workforce. He guides organizations worldwide on how to create more human-centric workplaces that leverage the way people work today, which is around employee development, social connections and relationships, and organizational communities and teams.
As a pioneer of the WorkHuman movement, Eric has long believed that recognition and positive reinforcement unleash discretionary energy in employees, inspiring them to do the best work of their lives. Employees achieve their fullest potential when they feel appreciated, connected, and empowered for who they are and what they do.
Eric is the author of “The Crowdsourced Performance Review” and co-author of the award-winning book, “The Power of Thanks.” He is also a regular contributor to The Huffington Post on the topics of recognition and humanity in the workplace, and a frequent contributor to publications including Forbes, Fast Company, and the Harvard Business Review.
Chief Financial Officer
With two decades of experience in finance management across a broad range of companies, Steve joined Globoforce as chief financial officer in 2005. Before Globoforce, Steve served as vice president of finance for Avaki Corporation, overseeing the negotiation and sale of the company to Sybase.
Prior to Avaki, Steve was senior director, corporate controller of Allaire Corporation, now a part of Adobe, a leader in web application development tools, application servers, and content management software. At Allaire, Steve was instrumental in managing the financial infrastructure to support the company’s growth from a startup to a public company with revenues approaching $120 million. He has also served as director, corporate accounting at Interleaf, and held senior positions at Toyota and KPMG. Steve graduated summa cum laude with a Bachelor of Science in Accounting from State University of New York (SUNY), Binghamton. He is also a Certified Public Accountant.
Lauren E. Zajac
Vice President, General Counsel & Data Protection Officer
As vice president, general counsel and data protection officer, Lauren oversees all legal, regulatory, and compliance affairs for Globoforce. With more than 15 years of experience, she has served as legal counsel for a broad mix of high-growth public and private companies.
Prior to Globoforce, Lauren was vice president of corporate affairs and general counsel at Metatomix, Inc., a leading provider of semantic solutions that was acquired by Versata Enterprises in 2010. Previously, she held the role of vice president, general counsel at Riverdeep, an Irish-based, public educational software company. Lauren also served as senior counsel for Allaire Corporation, Macromedia, Inc., and counsel for Object Design, Inc. She holds a Bachelor of Arts from Boston College and a Juris Doctorate from Hofstra University School of Law.
Chief Human Resources Officer
Steve joined Globoforce in December of 2017 as chief human resources officer (CHRO) and works with HR leaders and senior management executives worldwide to help build workplaces where every employee feels recognized, respected, and appreciated for who they are and what they do. He champions and promotes Globoforce’s WorkHuman movement to inspire HR leaders to embrace more humanity and foster a sense of purpose in the workplace. Steve is focused on building upon Globoforce’s award-winning culture, which has set a new industry standard through its own power usage of recognition and positivity.
Before joining Globoforce, Steve served in senior HR executive roles for Walgreens Boots Alliance and Monster.com. A frequent presenter on Capitol Hill, in 2015, he was appointed by U.S. Secretary of Labor Thomas Perez to serve on the Advisory Committee for the Competitive Integrated Employment of People with Disabilities.
A passionate human rights champion, Steve has made equality, access, and opportunity the foundation of his personal and professional life. Author of the USA Today best-selling memoir and subject of the film, “A Chance in the World,” Steve chronicled his extraordinary journey of his search for family. His tireless advocacy for the disenfranchised has earned him numerous accolades – including honorary doctorates from Winston-Salem State University, Mt. Ida College, and Boston College. He received the prestigious Horizon Award by the U.S. Congress, presented to private sector individuals who have expanded opportunities for all Americans through their own personal contributions, and who have set exceptional examples for young people through their successes in life.
Steve is a Boston College graduate and serves on several nonprofit boards, including UCAN (Chicago), Boys Hope Girls Hope, and The United States Business Leadership Network.
Vice President, Client Strategy & Consulting
As vice president, client strategy and consulting at Globoforce, Derek leads the company’s insight consulting division. In this role, he helps clients – including some of world’s most admired companies – leverage proven recognition strategies and best practices to elevate employee engagement, increase retention, and improve bottom-line results. In addition to leading consulting services for Globoforce, Derek also oversaw the company’s marketing and rewards functions from 2000-2010.
Derek is one of the world’s foremost experts on employee recognition and engagement, helping business leaders set a higher vision and ambition for their company culture. As a renowned speaker, author of an acclaimed blog, Recognize This!, and co-author of “Winning with a Culture of Recognition” and “The Power of Thanks,” he teaches HR leaders how to use recognition to proactively manage company culture. His viewpoints and writings are also regularly featured across major HR publications including Workspan, HR Magazine, HR Executive, Talent Management, and Workforce Management.
Chief Technology Officer
Joining the company in 2001, Jonathan directs Globoforce’s IT architecture, systems, and client implementation initiatives and leads a dynamic and innovative technical team in Dublin. Prior to Globoforce, he had more than a decade of international experience in IT management, and held consulting roles for technology companies such as Versatel (Netherlands) and Esat Telecom. Jonathan holds a Master of Science in Electronics, Computers, and Telecommunications Engineering and a First Class Bachelor of Science (Eng) in Electronics, Computers, and Telecommunications from Trinity College Dublin. He is also an associate member of the IEE.
Chief Marketing Officer
Maggie has been a digital pioneer since 2006, when she founded Social Media Group, the world’s first pure-play social media agency. Currently chief marketing officer at Boston-based Globoforce, she drives global marketing efforts, including brand and category growth, demand generation, digital and field marketing, communications, and analyst relations.
Maggie previously served as CMO of $2 billion data-driven loyalty firm Aeroplan and as global senior vice president of digital and content for enterprise software giant SAP. A seasoned digital transformation leader and disruptor, she was named one of Canada's Top Innovators and Marketing Magazine included her in the list of its 100 most influential marketers of all time. She sits on the boards of The Heart and Stroke Foundation and the Ryerson DMZ, which was recently named the world’s #1 University-affiliated startup incubator.
Vice President of E-Commerce
Sarah oversees Globoforce’s e-commerce redemption platform to expand merchandise offerings and enhance user experience, with the goal of making it a destination of choice for millions of employees around the world. She previously served as the head of Wayfair’s Allmodern.com e-commerce destination and graduated with a Bachelor of Arts in Communications from George Washington University and a Master of Business Administration from the University of Chicago.
Vice President of Customer Success
As Globoforce’s vice president of customer success, Chris is responsible for customer success and engagement, while delivering strategic and social recognition at some of the world’s largest organizations. He joined the company in 2012 and has spent the last 10 years focused solely on helping clients engage their employees on a global scale.
Prior to Globoforce, Chris was a senior vice president at Prinova, Inc., a software leader in customer communications management market. Before this, he was the U.S. market leader for Buck Consultants’ Global HR Technology and Administration practice. Chris has also held senior roles in client services, marketing, and consulting at PwC, Cognicase, and Mastech. Chris is a graduate of McMaster University where he earned a Hons. Bachelor of Science in Psychology.
Vice President, Global Sales
As Globoforce’s vice president, global sales, Ben is responsible for clients’ success and satisfaction in delivering strategic and social recognition to their employees. Each stage – from initial engagement to implementation to ongoing program management – is a key part of a Globoforce clients’ journey toward building a culture of recognition and achieving their business objectives.
Joining the company in 2006, Ben has more than 20 years of senior management experience in enterprise-class solutions with high-growth companies. His career is highlighted by 12 years in human capital management software, where he has guided many of the world’s most admired companies from sales stage to successful software adoption and satisfaction across the organization.
Prior to Globoforce, Ben served as vice president, sales and business development, at Webhire, a Boston-based company that delivered talent management, web-based solutions to HR departments around the globe. Before Webhire, he was responsible for the Information Technology Practice at Brainshark, Inc., the leader in on-demand, rich media communications. Ben also held senior sales management and business development roles with Envoy Worldwide, Sitara Networks, Inc., and Desktop Data, where he was part of the management team that led the startup company to a successful IPO in 1995. He holds a Bachelor of Arts as a double major in Economics and Philosophy from Brandeis University.
Vice President, Operations
With more than 20 years of experience in supply chain, logistics, and customer management in multinational environments, Jim joined Globoforce as vice president, operations in 2011. In his role, Jim is responsible for overseeing Globoforce’s quality standards, operational efficiencies, and systems management globally.
With a deep background in strategy development and execution, outsourced partnerships, and systems and processes, Jim has extensive experience with multisite, customer-focused operations. Prior to Globoforce, he held leadership roles with some of the world’s leading companies, including Apple, Gateway, and Palm. Jim holds a Bachelor of Engineering degree from the Dublin Institute of Technology and is currently completing his Master of Business Administration.
Vice President, Product Strategy
An HR technology industry veteran with more than 20 years of software and services product management and marketing leadership, Grant joined Globoforce in July 2009, and leads the company’s product strategy initiatives. Previously, Grant served as vice president of product management for HR services at Fidelity, where he launched the new business unit to provide HR services to mid-sized, U.S.-based multinational companies.
Prior to Fidelity, Grant served as vice president of product strategy and alliances at Kenexa, where he drove product strategy, messaging, and the product roadmap. During this time, he was responsible for Kenexa’s human capital management (HCM) products, and he played an integral part in Kenexa’s acquisition of Webhire. Before this, Grant held leadership roles in product management at both Workscape and PeopleSoft. He holds a Bachelor of Arts in Economics and Computer Science from the University of Virginia.
Vice President, Global HR
As vice president of global HR, Niamh oversees all HR activities that focus on the recruitment, retention, and alignment of Globoforce’s international workforce. Chief among these responsibilities is driving Globoforce’s internal recognition program and managing its company culture and values.
During her 10-plus years with Globoforce, Niamh has also held several leadership roles in operations, setting up a global operational infrastructure as the company scaled on a global basis. Prior to Globoforce, she worked with large multinational music companies, and focused on international marketing and intellectual property. Niamh holds a Bachelor of Business Studies in International Marketing (Innovation & French) from Trinity College Dublin.
Global Head of Analytics & Executive Director of the WorkHuman Analytics & Research Institute
Jesse focuses on expanding the research efforts of the WorkHuman Analytics and Research Institute, and building out Globoforce’s data science capabilities. An esteemed research and analytics professional with more than 20 years of experience, Jesse has advised many private and public organizations on analytics and labor-market issues, including the White House, the Federal Reserve, and the U.S. Department of Labor.
Jesse previously served as chief analytics officer at Constant Contact, a SaaS company, helping more than 650,000 organizations generate repeat business and referrals through online marketing solutions. Jesse also served as chief knowledge officer at Monster Worldwide, where he helped drive annual revenue from $300 million to more than $1.3 billion. An acclaimed author, he taught at the University of Chicago and holds a master’s and a Ph.D. in Experimental Psychology from DePaul University.
We help our customers build world-class cultures and it starts with our own. Ours is a culture of recognition, celebration, and conversations. Our people are our greatest assets. We celebrate them. We thank them. We support their growth and development.
Perks & Benefits
We value the whole human – not just what you bring to the office every day, but everything about you and who you are. People are empowered to be themselves and do the best work of their lives with us. We offer a competitive suite of benefits and compensation, but, more importantly, we offer work-life balance, flexibility, and a true work human environment. To be the best employee you can be, you first need to be your best self.
We know compensation is much more than a salary – and our benefit package delivers
We have a competitive suite of benefits and compensation packages which includes generous time off, robust health insurance options, and more. From paid maternity leave to floating holidays – we offer packages that support you (and your family) in all aspects of your life.
Enjoy balance with our flexible work environment
We know you have a life outside the office – like your family and friendships, your health, and all the other responsibilities that life throws your way. We get it. And we pride ourselves in offering a supportive and flexible environment so you can balance it all.
Get and give recognition with our Globostars program
We live our values and that includes being superusers of our own recognition program, Globostars. Give awards. Get recognized. Feel appreciated.
Give back through our GloboGives program
We believe in giving back and offer opportunities to volunteer, and we bring these volunteer activities, fundraisers, and sponsorship opportunities in-house. Globoforce encourages and supports our employees getting involved in the charities of their choice. We want to do good in the world and want to provide you with the opportunity to do the same.
Help us improve our product with GloboInnovations
Innovation is one of our values and we encourage all our employees to submit their ideas to move our industry forward through our GloboInnovations program. Finalists present their ideas related to product, services, or processes in front of the company. Winners earn an incredible trip and perhaps see their idea implemented in our product, helping us and all our customers, too – pretty cool, huh?
Kick back and have some GloboFun
We know how hard our people work, so we like to celebrate – often. International Women’s Day, Chili cookoffs, Halloween costume contests, holiday parties, and homemade hot cocoa bars are just some of the ways we have fun at work. Love what you do and have fun while doing it.
Be your best with GloboWellness
Enjoy a chair massage, refresh in our WorkHuman room, join a yoga class, or grab a healthy snack in the Globocafé. Want more? Join our employee-created running club or rugby teams, sample a smoothie or get your steps in through our Wellness Contest. Your health and wellness is a top priority for us – we want to support the whole human.
We aren’t the only ones who think our culture is great.
We’re proud of our award-winning culture. Why? Because it means we’re doing something right. Our employees love working here. We encourage our people to share their ideas and suggestions, and we act on them. It’s that simple, and crowdsourced recognition from outside parties such as Great Place to Work and The Boston Globe confirm we are on the right track.
We couldn’t be prouder of our office environment – just like our culture, it’s vibrant, colorful, flexible, and fun. We pride ourselves in encouraging collaboration and creativity through our custom-built space. Meet up in the Globocafé for a latte, unwind in our game area, or tuck into a restaurant-style booth for an impromptu meeting. You spend a lot of time in the office, why not love the space you’re in?
I love working in Globoforce because I am given so many opportunities to develop in my career. There are always great opportunities to develop and grow here.
I still pinch myself to see if this is real. I have the best colleagues and I'll do anything to support them, or help them learn and grow.
I love working in a place with a strong collaborative spirit, giving me the room to try new techniques and learn from failures.
Because here I am treated as a Human rather than a number.
I love my teammates so much that even though we spend all day with each other we go out after work, have game nights on the weekends, go on vacations together, and attend each other’s weddings.