Everbridge Company Overview
We get to see the results of these critical communications in the news nearly every day:
During Hurricane Matthew, more than 900 counties, cities, businesses, transportation authorities and hospitals — including the state of Florida — used Everbridge to send millions of messages to keep people in the storm’s path informed, connected, and safe.
During the Boston Marathon bombing, the city used Everbridge to call in additional police and to mobilize command posts, while companies with nearby offices used Everbridge to check on the safety of employees.
When Mayo Clinic wanted to assess stroke patients en route to the hospital, Everbridge allowed them to “dial into” ambulances via video and messaging, letting physicians shave key minutes off treatment time.
When a global coffee retailer needs to recall an item, they use Everbridge to know which stores carry the item and to alert employees right at the register.
The Market Leader
In 2016, Everbridge’s SaaS-based solutions suite helped customers deliver:
- over 1.5 billion messages in
- 200+ countries and territories
- on 100+ communication devices
Organizations using Everbridge include:
- 8 of the 10 largest U.S. cities
- 7 of the 10 largest U.S.-based investment banks
- 6 of the 10 largest auto manufacturers
- 24 of the 25 busiest North American airports
- 4 of the 10 largest U.S.-based healthcare providers
Jobs at Everbridge
Chairman & CEO
Jaime Ellertson is Everbridge’s CEO and Chairman of the Board. As CEO, Ellertson oversees the company’s strategic vision and corporate growth. He continues to spearhead the company’s market evolution and emergence as the leader in unified critical communications.
Before its acquisition by Everbridge, Ellertson was the CEO and Chairman of CloudFloor Corporation, a company he helped form in late 2010 focused on the emerging enterprise cloud computing market. Prior to CloudFloor, Ellertson served as CEO of Gomez Inc., the foremost Internet Performance Management provider, from 2005 to 2010. During his tenure, he led the company through an IPO registration that resulted in the successful sale of Gomez to Compuware Corporation (NASDAQ: CPWR) in October of 2009. Mr. Ellertson has also served as CEO, President and director of S1 Corporation (successfully acquired by BroadVision under his tenure), and he has founded several high growth software companies, including Document Automation Corporation (1982-1987), Openware Technologies (1990-1995) and Purview Technologies Inc. (1996-1997). He serves on the board of directors of Qvidian, a SaaS provider of applications that improve sales force effectiveness (from 2010-present).
Bob Hughes is Everbridge’s President. He leads the company’s global go-to-market operations, and is responsible for driving growth and customer success. Leveraging his extensive experience scaling companies, Bob also works to set the strategic direction of the company.
Prior to Everbridge, Bob served as President for Worldwide Operations for Akamai Technologies. He spent 17 years at the company scaling and expanding the company’s global operations from under $50 million to over $2 billion in annual revenues. Bob served on Akamai’s executive leadership team for more than a decade, most recently overseeing day-to-day global operations, and all aspects of the customer experience, including global sales, services and support, go-to-market strategy, branding, and human resources. Earlier in his career, Bob worked at PictureTel and Boston Scientific.
Bob serves on the Board of Directors of QuickBase, Inc., and is an advisor to several technology companies. He is a graduate of Northeastern University.
Chief Technology Officer
Imad Mouline is the chief technology officer for Everbridge. In this role, Mouline is responsible for Everbridge’s market strategy, product roadmap, innovation, and research and development.
Mouline joined Everbridge in 2011, when the company acquired CloudFloor, an enterprise cloud management company where he was co-founder and CTO. Prior to CloudFloor, Mouline served as CTO of Compuware’s Application Performance Management Solutions division, which was formed when the company acquired Gomez, a provider of web performance management solutions, where Mouline was CTO. Before this, he served as CTO of S1 Corporation, a provider of financial services solutions.
Mouline is a regular presenter at industry, technology, and academic conferences, including APCO, NEDRIX, the World Conference on Disaster Management, Cloud Connect, Interop, Internet World, and the MIT CIO Symposium. He is frequently quoted in leading publications including The New York Times, USA Today, BBC News, BusinessWeek, CNN Money, Fortune, Forbes, Investor’s Business Daily, Network World, CIO Zone, and InformationWeek.
Mouline is a graduate of the Massachusetts Institute of Technology, and has been awarded four US patents.
Senior Vice President, Product Management
Claudia Dent is the Senior Vice President of Product Management for Everbridge. Claudia has over 20 years of experience in the technology industry and has held executive positions in product management, marketing, business development, and general management at companies ranging from start-up to large global enterprises including IBM, Rational Software, Interleaf, Compuware and Gomez.
Senior Vice President of Sales
Gary Phillips is the senior vice president of Sales at Everbridge. In this role, Phillips is responsible for driving Everbridge’s sales and services strategies, increasing sales operational efficiencies and accelerating market growth.
Before Everbridge, Phillips was vice president of North American Application Performance Management (APM) Sales at Compuware Corporation. Prior to its acquisition by Compuware, he held a similar position as vice president of North America Sales for Gomez, and prior to that, he served as CEO at Marathon Technologies, a provider of high availability software in the business continuity market. Phillips has also held the position of senior vice president, Worldwide Sales and Services at Avaki, a leading enterprise integration software company, which was acquired by Sybase.
Previously, Phillips led sales at Bowstreet, a Web services company, and Interleaf a content management company that was acquired by BroadVision (he served as General Manager for the Americas). Earlier in Phillips’ career he held various management positions at BBN, Wang Labs, and started his career in sales at NCR.
Phillips holds a BS in business administration and marketing from Plymouth State College.
Senior Vice President and Chief Financial Officer
Ken brings over 30 years of experience building finance and technology organizations to his role as Senior Vice President and Chief Financial Officer at Everbridge. A former recipient of Boston Business Journal’s “CFO of the Year” award, Ken’s financial and operational leadership experience supports Everbridge’s accelerated growth.
Ken’s career spans extensive expertise in finance, administration, M&A, corporate strategy and operations, including leadership roles with two public companies and successful IPO and secondary capital raise experience. Prior to Everbridge, Ken served as Executive Vice President and CFO at Fiksu, a Boston-based provider of mobile application marketing products. He was also EVP and CFO Black Duck Software, and previous to that, served as SVP & CFO and Member of the Board of Directors for Salary.com. In this role, Ken led the SaaS company through a successful IPO in 2007, as well as several strategic acquisitions pre and post-IPO.
Before Salary.com, Ken held several CFO and executive positions, including Lodestar Corporation, Student Advantage, MediaMap, Shoplink.com and Goldweitz & Company, Inc. A CPA, Ken began his financial career at KPMG. He is a graduate of Syracuse University’s Martin J. Whitman School of Management.
Chief Marketing Officer
Joel Rosen is Everbridge’s Chief Marketing Officer. He leads the marketing team at Everbridge and oversees the development of brand-focused initiatives, product marketing, and digital campaigns aimed at expanding adoption of the company’s critical communications platform.
Joel brings more than three decades of marketing and company-building experience in the technology sector to his role at Everbridge. He has held leadership roles at both public and private tech companies in Boston. Most recently, he served as Executive Vice President of Product and Marketing at Endurance International Group, a $750MM provider of web solutions. He also was CEO of NaviSite as it grew from $10MM to $100MM in revenue, and Executive Vice President at Aspen Technology as it established category leadership and grew from $6MM to $250MM in revenues. Rosen also served as an advisor to Dallas-based Softlayer, where he helped scale the company through its $2B acquisition by IBM. He was a Venture Partner at Charles River Ventures and began his career at Bain & Company.
He received his BA and MBA from Harvard University.
Senior Vice President, Engineering
Yuan Cheng is the senior vice president, Engineering at Everbridge. In this role, Cheng is responsible for overseeing the worldwide development of Everbridge solutions.
Most recently, Cheng was the founder and CEO of Hypersun Group Ltd. which was acquired by Everbridge in 2012. Previous to Hypersun, Cheng was general manager of Gomez China Operations, establishing an offshore engineering team for that company. Prior to joining Gomez, Cheng managed the BroadVision Commerce product at BroadVision. He holds two US patents (7,765,295 and 8,095,650) for his work in methods and apparatus for real user monitoring.
Cheng received his Ph.D., Mechanical Engineering with a concentration in Information Science from Massachusetts Institute of Technology in 2000 and his Bachelor of Engineering, Precision Instruments from Tsinghua University in 1994.
Senior Vice President of Operations
Scott Burnett is the senior vice president of operations at Everbridge. In this role, Burnett is responsible for technology deployment, service and software enhancements, as well as overall customer satisfaction.
Prior to Everbridge, Burnett was at Axeda, Inc. as the executive vice president of development, engineering and operations. In this position, Burnett had complete responsibility for the development, quality, operation and technical support of Axeda’s machine cloud platform used for managing millions of connected products worldwide. Prior to Axeda, Burnett was the vice president of engineering & operations for the Compuware Corporation’s Application Performance Management (APM) business unit. He came to Compuware through its acquisition of Gomez, Inc. where he was the vice president of global platform engineering, operations and support. Before Gomez, Burnett held senior positions at Arbor Networks, CMGI, Inc., and Liberty Global, Inc.
Burnett holds a BSEE from the Georgia Institute of Technology and an MSEE from Southern Methodist University.
Managing Director, EMEA
Nick Hawkins is the Managing Director, Everbridge EMEA. In this role, he leads the company’s EMEA operations, with a focus on business development, partnership growth, sales and strategic business operations. Throughout his career Hawkins has successfully demonstrated valuable leadership skills, including experience directing and executing distribution channel expansion and strategic business growth.
With more than 25 years of international and local IT industry experience, Hawkins has worked in a number of industries, including Security, Telecoms, Media and Manufacturing. In his most recent role before Everbridge, he spearheaded EMEA sales responsibilities for Trustwave across all areas of the company’s portfolio. Prior to Trustwave, Hawkins served in executive positions for M86 Security (Marshal) and MessageLabs. From 1980 to 1990 he was a Metropolitan Police Officer in London.
Senior Vice President and General Counsel
Elliot Mark heads the Legal Department at Everbridge and plays a key business role in helping drive Everbridge’s continued expansion. Mark brings more than 25 years of senior legal experience, having served as General Counsel at a number of Boston-area technology companies. His experience encompasses managing initial and follow-on public offerings, negotiating mergers and acquisitions, structuring equity and debt financings for public and private companies, launching and expanding international operations, managing corporate and operational risk, and working with executive teams and Boards of Directors to mold business strategy and achieve significant financial growth.
Prior to Everbridge, Mark was the VP and General Counsel at Northern Power Systems (TSX: NPS), where he helped raise over $50 million in growth capital and co-led the company’s 2014 IPO. Before that, he served as General Counsel to Gomez, Inc., where he helped negotiate a strategic merger with Compuware. Prior to Gomez, Mark held the position of Senior Vice President and General Counsel at Salary.com, Inc. (Nasdaq: SLRY), where he co-led the company’s 2007 IPO. He also has held the position of General Counsel with Viisage Technology, Inc. (Nasdaq: VISG), and eRoom Technology, Inc., and was Associate General Counsel of Arthur D. Little, Inc. and Molten Metal Technology, Inc. (Nasdaq: MLTN). Mark began his career at Goodwin Procter LLP in Boston. He holds a Bachelors of Arts degree in Government from Wesleyan University and a Juris Doctor from the Georgetown University Law Center.
Founded To Help
Everbridge was founded in 2002 in Glendale, Ca., catalyzed by the Sept. 11 attacks, with the goal of improving the way organizations communicate and locate their people in critical situations.
A Successful IPO
In 2012, Jaime Ellertson joined Everbridge as CEO and opened our Boston-area East Coast Headquarters, bringing decades of experience running successful technology companies to the role. Under his vision, and supported by an equally experienced executive team, Everbridge has expanded its offerings and increased its market share, leading to a successful IPO in September 2016.
Everbridge is steadily adding to its 400+ employees across its global offices.
- Burlington, MA, a cornerstone of Boston’s Tech Loop
- Pasadena, CA, L.A.’s newest startup node
- San Francisco, home of 2015 acquisition Nixle and a tech hub
- Beijing, our first and largest engineering team
- Munich, our Europe sales office
- Windsor, our UK sales office, across from the castle
- Colchester, outside London, providing support and other services to our EMEA customer base
"Tech companies that save lives are rare. A couple weeks ago, we learned that messages sent through Everbridge helped save a child. On the intrinsic value scale, that’s hard to top. That’s what I was looking for, and what many people who come to Everbridge are looking for. I wanted to be able to tell my kids I’m doing something that makes a difference." Read more.
"If someone is looking to join Everbridge, I think the most important thing to know is that you need to be a team player and to take initiative. If you want to work somewhere that’s really collaborative, without any office politics, then I think this is the perfect place. People are really approachable. There are no egos getting in the way." Read more.
"The military is an organization of comradery and brotherhood, and that comes with a lot of accountability. Similarly, at work it’s important to understand your role in the bigger picture and how your success is measured — then you have to hold yourself accountable to that." Read more.
"There’s this positive energy, this excitement, in every room I walk into. Everyone is enthusiastic and generous, not only with each other, but with customers. I’ve worked places where, when people talk with a customer, their main goal is to finish the call. Here, people want to talk with customers. I think it goes along with our work culture. Everyone’s excited to be at a young, rapidly growing company, so everyone really goes above and beyond. People truly care about what they’re doing." Read more.