Tuesday, January 16, 2018 - 6:00pm

The LTV Dream Team: How BizOps & Account Management Drive B2B Growth

Pillar VC
207 South Street
Boston, MA
Rekener, Inc.

To accelerate B2B recurring revenue growth, smart companies are investing in the LTV Dream Team: BizOps and Account Management.

  • Today’s Account Managers have a stronger voice in value creation, partnering strategically with the customer to create a path forward. This shift has implications for organizational alignment, KPIs and compensation.

  • Top BizOps teams are engaging more closely with Account Management for better  forecasting, improved oversight on renewals and churn, and higher customer lifetime value (LTV) through targeted upsell and cross-sell programs.

How does this LTV Deam Team come together, and how can they overcome organizational barriers as well as tech stack and data silos to relentlessly deliver for the customer? Join us Tuesday, 16 January 2018 at Pillar’s offices for informal networking followed by a panel discussion with these B2B Account Management and BizOps gurus:

  • Bryan House, Entrepreneur in Residence at Underscore VC, and former SVP, Worldwide Account Management at Acquia;

  • Emmanuelle Skala, VP Customer Success at Toast; and

  • Matt McGinty, SVP, Sales at SHYFT Analytics

As always, we'll have great food, networking with super cool people and signature cocktails. Many thanks to Pillar for sharing their space, and to Cooley LLP for co-sponsoring.

Please note: Video/audio recordings and/or photographs will be taken at the event. As an attendee and/or panelist, you acknowledge that video/audio recordings and photographs will be taken and that such videos, audios and photos may be used for promotional or marketing purposes by Rekener, including on our website and social media channels. If you do not consent to your photo or video being taken, please notify us prior to the event. Thank you!

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