101 - 250 employees
Series C
B2B
Communications
Marketing & Sales Tech
SaaS

Drift Company Overview

Drift is the world's leading conversational marketing and sales platform.

Customers use Drift to provide a modern buying experience for potential customers, generate more qualified leads, and dramatically accelerate the sales cycle.

Based in Boston, Massachusetts, Drift is a venture-backed company founded by serial marketing technology entrepreneurs David Cancel and Elias Torres.

Jobs at Drift

 
31 Jobs Listed
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Boston
Everyone who works at Drift has a part in driving customer success. The goal of the Customer Success Team is to ensure our customers launch Drift successfully, adopt it into their organization, and achieve the results and value they want. We're looking to bring on an innovative and customer focused leader to support the success and growth of Drift customers with 1,000+ employees. This leader will be responsible for building and executing a team and a strategy for our enterprise success team in both our Boston and San Francisco locations. What youll be doing on the customer team at...
Customer Success
Boston
Everyone who works at Drift has a part in driving customer success. The goal of the Customer Success Team is to ensure our customers launch Drift successfully, adopt it into their organization, and achieve the results and value they want. We're looking to add more Customer Success Managers to our growing Customer Team in Boston and San Francisco! What youll be doing on the Customer Success team at Drift: Customer Success Managers at Drift embody the following core values and qualities. Do these describe you? Customer Centricity: You are a trusted partner and...
Customer Success
Boston
Drift is looking for a demand gen marketer to join our team. At Drift were all about driving results and creating experiences that surprise and delight our future and existing customers. If youre a marketer who loves demand gen funnels, understands the customer journey and uses both sides of your brain to create creative campaigns that grab peoples attention and get them to take action. At the same time you should also enjoy digging deep into data to understand impact of each campaign. In this role you will be measured for success based on three metrics, net new contacts added, and number of...
Marketing
Boston
Come build the future of conversations & commerce At Drift, we create conversations that make our customers successful. We want engineers who are ready to tackle some of the most meaningful problems in the industryfrom building adaptive AI for bot-supported conversations, to designing next generation chat experiences, to bridging the gap between old and new ways to buy. We want you to join us as we change the global buying experience. You will: Steer the success of our product in our broad culture of autonomy. You have the authority and responsibility to make things happen! Become fluent...
Software Engineering/QA
Boston
Come build the future of conversations & commerce At Drift, we create conversations that make our customers successful. We want engineers who are ready to tackle some of the most meaningful problems in the industryfrom building adaptive AI for bot-supported conversations, to designing next generation chat experiences, to bridging the gap between old and new ways to buy. We want you to join us as we change the global buying experience. You will: Steer the success of our product in our broad culture of autonomy. You have the authority and responsibility to make things happen! Become...
Software Engineering/QA
Boston
Content has been one of our top marketing channels at Drift, and now were looking for Senior Writer to take things to a new level. but this isnt a gig where youd come in and be one of the bloggers on the marketing team. We think content should be much more than that. Were looking for a storyteller. Someone who thinks like a journalist and can tell stories that attract an audience at the intersection of business and technology. Just to give you a better sense of the role, here are some of the content types you would be creating: Original Research. We are lucky to have a...
Marketing
Boston
Interested in helping form the future of channel through reseller partnerships with one of the fastest growing SaaS companies, ever? Read below, and see what Drift is looking for: What youll be doing on the partner team: Hunt and manage reseller partners such as management consultants, marketing agencies, and sales consultants that service & sell to companies with 250 employees or more. Master the Drift sales motion for Conversational Marketing. Master the Drift partner sales motion for turning prospective partners into world-class resellers. Assist partners through...
Sales & Business Development
Boston
Drift is looking for a Senior Back-End Software Engineer to join our Growth team responsible for conversion and revenue. Drift has extremely aggressive revenue growth goals and our Growth team is instrumental in the success of our team. Our VP of Growth has crazy ideas that surprisingly work, and we need great engineers to make the ideas reality As a Senior Engineer on the growth team, you will be working closely with both the VP and the team leads to design, build, and deploy high impact projects on a daily basis. What you'll do: Architect robust RESTful services to...
Software Engineering/QA
Boston
Don't quite see the role you're looking for? Send us your resume so we can keep you in the loop as we grow You can also keep up to date with the latest Drift news and events here! About Drift Drift is the world's leading conversational marketing and sales platform that helps businesses connect now with the customers who are ready to buy now. After justtwo years in market, the company has becomeone of the fastest growing SaaS companies of all-timeand was named to the Forbes Cloud 100, LinkedIn Top 50 Startups, Entrepreneur's Top Company Cultures, Boston BusinessJournal's Best...
Corporate Functions
Boston
Come build the future of conversations & commerce At Drift, we create conversations that make our customers successful. We want engineers who are ready to tackle some of the most meaningful problems in the industryfrom building adaptive AI for bot-supported conversations, to designing next generation chat experiences, to bridging the gap between old and new ways to buy. We want you to join us as we change the global buying experience. You will: Steer the success of our mobile apps in our broad culture of autonomy. You have the authority and responsibility to make things happen! Become...
Software Engineering/QA
Boston
Drift is looking for a Director, People Operations to lead our People Operations team and help design and drive our people programs, processes, systems, and tools to ensure scalability and efficiency. You will work extensively with our People HRBP, Director of Recruiting and our Director of Learning and Development to coordinate the operations of our People function with our companys leadership principles, training and culture. You will leverage your broad People experience in systems and project management to continuously improve our technology solutions and operations across recruitment...
Corporate Functions
Boston
Everyone who works at Drift has a part in driving customer success. The goal of the Customer Success Team is to ensure our customers launch Drift successfully, adopt it into their organization, and achieve the results and value they want.We're looking to add a Customer Success Manager (CSM) to our team who will focus on our mid-market segment (business with an employee size of 100-1000). CSMs who focus on this segment of customers move fast, and can prioritize and own their book of business across 40-80 customers in various stages from onboarding to nurture. We equate being a Mid-Market CSM...
Customer Success
Boston
What you will be doing on the Sales team at Drift: Coach team to achieve and exceed monthly, quarterly, and annual revenue targets Guide team on best practices for activity, pipelines, forecasts, and closed-deals to ensure quota attainment Manage the sales funnel from lead to close and create metrics to improve performance Act as a role model and leader within the sales organization Motivate, manage, coach and scale a team of Conversational Sales Advisors Drive consistency with lead follow-up, high activity standards, and pipeline management Participate in hiring and...
Sales & Business Development
Boston
What youll be doing on the Sales team at Drift: Connect and consult with inbound leads and marketing generated opportunities Actively prospect new business opportunities Develop and manage a pipeline of Enterprise prospects/clients Drive complex deals from initial contact, all the way through to close within a fast paced sales environment Prepare and present software demos with prospects and guide them through the buying process Leverage sales management tools to track sales activities Build and manage a strong pipeline of prospective customers and work with management to...
Sales & Business Development
Boston
Drift is seeking an Application Security Engineer to help design, build, deploy and maintain secure products. We are ingraining security into the core of how we build our product from inception and design to deployment in the cloud and are seeking the right individual to. This high visibility role will work closely with Product and Engineering teams performing core application security practices like threat modeling, design review, secure code reviews, and security testing while continuously improving our SDLC. What youll be doing on the Security team at Drift: Drive...
Corporate Functions
Boston
Drift is expanding our partnerships team for our first dedicated role to growing and nurturing our Strategic Alliances and Integration Partnerships.To-date, Drift has secured Strategic Alliances with companies like Marketo, LinkedIn, Outreach.io, and Demandbase (to name a few) and has over 30 integration partners with over 30 more in the works.The opportunity for you is to help build a $100M business unit from scratch with one of the fastest growing SaaS companies, ever. About the role: On a daily basis, you will be expected to own the following aspects of Drifts...
Sales & Business Development
Boston
At Drift we are customer centric to our core. Fun fact, our logo is a group of people surrounding a customer. We believe in doing things that dont scale and strive to provide an experience that is unparalleled in B2B SaaS each and every day. Everyone who works at Drift has a part in supporting and advocating for our customers. The goal of the Customer Advocate Team is to be the voice of our customers and drive change. Youre closest to the customer and interacting with them daily, so were leaning on you to identify and advocate for new features in our product. What youll be doing on...
Customer Success
Boston
Drift is the world's leading conversational marketing and sales platform that helps businesses connect now with the customers who are ready to buy now. After just two years in market, the company has become one of the fastest growing SaaS companies of all-time and was named to the Forbes Cloud 100, LinkedIn Top 50 Startups, Entrepreneur's Top Company Cultures, Boston Business Journal's Best Places to Work, and SaaS Company of the Year by the NEVCA. We are looking for someone to join the growing Product Management team at Drift! Were reinventing marketing and sales using messaging and AI....
Product Management
Boston
Drift recently acquired Siftrock, a Seattle-based company focused on email reply management in the marketing automation space. Siftrock will continue to sell its standalone service, but the technology will also be used to power Drift Assistant for sales reps and marketers. We are looking for an experienced Account Executive with an entrepreneurial mindset to sell the Siftrock product on the behalf of Drift. We plan to 3x the Siftrock business unit in 2019 so this specialized team will have a huge opportunity to make an impact right away. As an Siftrock Conversational Sales Advisor, you will...
Sales & Business Development
Boston
Drift is seeking an Information Security Engineer to level up our Security Operations Center and lead the Security Incident Response Team. This role will provide hands-on expertise for all technical response activities and identify technology and process improvements to mature Drifts incident response capability. This high visibility role requires excellent communication and planning skills along with the ability to work with individuals and teams with varying security knowledge from across the organization. A successful candidate for this job will: Work with internal and external technical...
Corporate Functions
Boston
Drifts Operations team sits at the center of all of our go-to-market initiatives. Were looking for a Sales Operations Analyst to join our team and help us drive, enable, and support a rapidly growing Sales team. What you will be doing on the Ops team at Drift: Partnering with Sales leadership on forecasting and KPI reporting versus goals, and helping identify key strategic insights to improve our business Building and executing territory planning and lead distribution engines that prioritize the right leads at the right time for the right reps Daily, weekly, monthly sales...
Corporate Functions
Boston
As a Finance Associate your role is to provide assistance to the Finance, Sales, Customer Success and Customer Support teams in the completion of customer invoicing, receivables collection and the daily revenue account reconciliation process. This role requires the ability to resolve questions on the fly and the ability to juggle through different scenarios. Your customers are both internal and external. You will work independently and be ready to keep up with rapidly changing processes. We are looking for a quick learner who is capable of grasping and retaining information in a high volume...
Corporate Functions
Boston
The Drift Account Manager will focus on maintaining a defined portfolio of customer accounts. Responsibilities include a regular review cadence with each customer to talk through product performance, enhancement opportunities, recommended changes to playbooks, etc. You will also be responsible for retaining and expanding existing product installations to achieve your monthly sales quota. As a seasoned sales professional, it is critical that candidates be self-motivated and completely customer-centric. What you'll be doing as an Account Manager on the Sales team at Drift: Connect and consult...
Sales & Business Development
Boston
The SEM Marketing Manager at Drift will play a critical role in building the conversational marketing movement by ensuring Drift owns the SERP for sales and marketing. At Drift we are changing the way businesses sell to businesses now and in the future and you can help us make the movement even bigger than it already is. Were in search of a superstar SEM and paid advertising Marketer to help us leverage these powerful channels and bring the movement to the masses. If you wake up every morning wondering how you can change how your company is found via search and what new and innovative idea...
Marketing
Boston
Strategic Account Manager, Enterprise As Drift continues to expand quickly into the Enterprise, we are looking to grow out our team with a focus on providing the customer with high-value resources to ensure theyre successful. As a Strategic Account Manager for Enterprise, your primary responsibility will be to ensure that our most valuable customers are getting everything they need to demonstrate the value Drift is providing for their business. What youll be doing as a Strategic Account Manager on the Enterprise team at Drift: Renew/expand the contracts...
Sales & Business Development
Boston
Drift is the world's leading conversational marketing and sales platform that helps businesses connect now with the customers who are ready to buy now. After just two years in market, the company has become one of the fastest growing SaaS companies of all-time and was named to the Forbes Cloud 100, LinkedIn Top 50 Startups, Entrepreneur's Top Company Cultures, Boston Business Journal's Best Places to Work, and SaaS Company of the Year by the NEVCA. We are looking for someone to join the growing design team at Drift! Youll own your projects from start to finish, and collaborate with a...
Product Management
Boston
WHO WE ARE Drift is changing the way businesses buy from businesses. We put the customer at the center of everything we do and have enabled companies like MongoDB, Toast, Zenefits and Talkdesk to successfully move toward conversational marketing and selling. We're shaking up the traditional sales and marketing funnels and are looking for the right people to join us on our growth journey. THE TEAM The Small Medium Enterprise Sales group here at Drift have a team-first mentality. They take pride in winning and growing as a team. Incredibly collaborative, innately motivated and invested in...
Sales & Business Development
Boston
We're looking for a Sales Solutions Consultant who can work with our Sales and Customer Success teams! What youll be doing on the Sales Solutions team at Drift: Youll work with our Enterprise sales team architecting solutions and doing demos to C-Level marketing and sales executives. Youll work with the Customer Success team ensuring a clean handoff and implementation of Drift in their sales and marketing stack. Youll develop process and practices for future solutions consultants. Youll work with the Customer Advocate team to write help docs to avoid manual work Youll work...
Sales & Business Development
Boston
Come build the future of conversations & commerce At Drift, we create conversations that make our customers successful. We want engineers who are ready to tackle some of the most meaningful problems in the industryfrom building adaptive AI for bot-supported conversations, to designing next generation chat experiences, to bridging the gap between old and new ways to buy. We want you to join us as we change the global buying experience. Our product teams explore, develop, and deliver experiences that transform our customers and our customers' customers. Each is focused on building (and...
Software Engineering/QA
Boston
Come build the future of conversations & commerce At Drift, we create conversations that make our customers successful. We want engineers who are ready to tackle some of the most meaningful problems in the industryfrom building adaptive AI for bot-supported conversations, to designing next generation chat experiences, to bridging the gap between old and new ways to buy. We want you to join us as we change the global buying experience. Our interns/co-ops are full-time engineers. They have full deploy access and push code into production from day one. Everyone gets to work on tough...
Software Engineering/QA
Boston
About you and what type of skills youll need: You often collaborate with senior engineers and business leaders across organizations and disciplines. You have an academic background inComputerScience or a related field. You have at least 1+years of experience as a software engineer, systems engineer, or DBA/ops engineer. Infrastructure: You have experience working with Cloud infrastructure like AWS. You understand the concept behind tools like Terraform, and the concept of "infrastructure as code" You have some experience with containers such as...
Software Engineering/QA
222 Berkeley St., 6th Floor
Boston, MA 02116

At Drift, we’re changing the way businesses buy from businesses. We’re creating a movement that values the power of customer conversation. We’re moving fast, laughing hard and loving every second of it.

Meet The Team

We’re a scrappy crew that learns something new everyday. We wear a lot of hats and are always ready to ship it. We’re jokers, we’re challengers, we’re explorers, but humble is how we roll.

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Blog

March 18, 2019
As we approach our 150th (!) episode of Seeking Wisdom, Drift’s VP of Marketing Dave Gerhardt (aka DG) is sharing the story behind how Seeking Wisdom came to be. In 2015, there was no content at Drift. There was no blog. There was no website traffic, there was nothing. DG had just joined as Drift’s […]...
March 15, 2019
Today on Build, Maggie sits down with Justin Dilley, Head of Product at FullStory, a customer experience data platform. Before he joined FullStory, Justin jumped into the world of product management after business school first at Amazon where he worked on their payments and Kindle teams. Then it was back to the east coast where […]...
March 15, 2019
Editor’s Note: The following is a guest post from Drift customer, Aprimo. Have a conversational marketing success story you want to share with our audience? Email Gail Axelrod here.  Not many companies make it back from the dead. When one does, it’s almost always because the organization had the daring and grit needed to completely […]...
March 14, 2019
In this episode, hear why every brand is in the business of owning and leading a category in some way. We talk to Optimizely’s CMO and their director of product marketing to understand how the company has successfully created and led their category, and we walk away with a few key pieces we can implement […]...
March 14, 2019
10 years ago, ‘spray and pray’ was the de facto marketing strategy. Most B2B marketing teams were focused on casting their nets far and wide. So, they blasted out the same generic ads, emails, and content to everyone (and anyone) in their database. It was a numbers game. Fill the funnel with enough leads, and […]...