101 - 250 employees
Series C
B2B
Communications
Marketing & Sales Tech
SaaS

Drift Company Overview

Drift is the world's leading conversational marketing and sales platform.

Customers use Drift to provide a modern buying experience for potential customers, generate more qualified leads, and dramatically accelerate the sales cycle.

Based in Boston, Massachusetts, Drift is a venture-backed company founded by serial marketing technology entrepreneurs David Cancel and Elias Torres.

Jobs at Drift

 
21 Jobs Listed
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Boston
Job Description The Sales Trainer will play a central role in ensuring our sales team is equipped to help our prospects buy Drift. This will include both onboarding new reps and leveling up the existing team. We expect our trainers to understand our broader sales strategy, identify areas to improve, design learning and certification experiences, and execute all the way through to full sales readiness. You should be prepared to share your work, and be able to measure the impact you are having on performance. You must learn from every cycle, and constantly improve your process...
Sales & Business Development
Boston
Were looking for a talented B2B marketer with technical and customer facing expertise who can help us build and optimize Drift bots for our customers, to create interactive, personalized experiences for their prospects and customers. What youll do in this role: Support the creation and ongoing optimization of Drift bots for customers with a paid professional services package. Partner closely with our Customer Success Managers and directly with customers to understand the language they use to best sell their product, and adopt and evolve this language for use in welcome...
Customer Success
Boston
Everyone who works at Drift has a part in driving customer success. The goal of the Customer Success Team is to ensure our customers launch Drift successfully, adopt it into their organization, and achieve the results and value they want. We are currently looking to add to all segments of ourCustomer Success team (Enterprise, SME, SMB)!What youll be doing on the Customer Success team at Drift:Customer Success Managers at Drift embody the following core values and qualities. Do these describe you? Customer Centricity: You are a trusted partner and advisor to...
Customer Success
Boston
Strategic Account Manager, Enterprise As Drift continues to expand quickly into the Enterprise, we are looking to grow out our team with a focus on providing the customer with high-value resources to ensure theyre successful. As a Strategic Account Manager for Enterprise, your primary responsibility will be to ensure that our most valuable customers are getting everything they need to demonstrate the value Drift is providing for their business. What youll be doing as a Strategic Account Manager on the Enterprise team at Drift: Renew/expand the contracts...
Sales & Business Development
Boston
What you will be doing on the Sales team at Drift: Coach team to achieve and exceed monthly, quarterly, and annual revenue targets Guide team on best practices for activity, pipelines, forecasts, and closed-deals to ensure quota attainment Manage the sales funnel from lead to close and create metrics to improve performance Act as a role model and leader within the sales organization Motivate, manage, coach and scale a team of Conversational Sales Advisors Drive consistency with lead follow-up, high activity standards, and pipeline management Participate in hiring and...
Sales & Business Development
Boston
Drift is looking for a demand gen marketer to join our team. At Drift were all about driving results and creating experiences that surprise and delight our future and existing customers. If youre a marketer who loves demand gen funnels, understands the customer journey and uses both sides of your brain to create creative campaigns that grab peoples attention and get them to take action. At the same time you should also enjoy digging deep into data to understand impact of each campaign. In this role you will be measured for success based on three metrics, net new contacts added, and number of...
Marketing
Boston
Come build the future of conversations & commerce At Drift, we create conversations that make our customers successful. We want engineers who are ready to tackle some of the most meaningful problems in the industryfrom building adaptive AI for bot-supported conversations, to designing next generation chat experiences, to bridging the gap between old and new ways to buy. We want you to join us as we change the global buying experience. You will: Steer the success of our mobile apps in our broad culture of autonomy. You have the authority and responsibility to make things happen! Become...
Software Engineering/QA
Boston
Drift is the world's leading conversational marketing and sales platform that helps businesses connect now with the customers who are ready to buy now. After just two years in market, the company has become one of the fastest growing SaaS companies of all-time and was named to the Forbes Cloud 100, LinkedIn Top 50 Startups, Entrepreneur's Top Company Cultures, Boston Business Journal's Best Places to Work, and SaaS Company of the Year by the NEVCA. We are looking for someone to join the growing design team at Drift! Youll own your projects from start to finish, and collaborate with a...
Product Management
Boston
Drift is the world's leading conversational marketing and sales platform that helps businesses connect now with the customers who are ready to buy now. After just two years in market, the company has become one of the fastest growing SaaS companies of all-time and was named to the Forbes Cloud 100, LinkedIn Top 50 Startups, Entrepreneur's Top Company Cultures, Boston Business Journal's Best Places to Work, and SaaS Company of the Year by the NEVCA. We are looking for someone to join the growing Product Management team at Drift! Were reinventing marketing and sales using messaging and AI....
Product Management
Boston
About you and what type of skills youll need: You often collaborate with senior engineers and business leaders across organizations and disciplines. You have an academic background inComputerScience or a related field. You have at least 1+years of experience as a software engineer, systems engineer, or DBA/ops engineer. Infrastructure: You have experience working with Cloud infrastructure like AWS. You understand the concept behind tools like Terraform, and the concept of "infrastructure as code" You have some experience with containers such as...
Software Engineering/QA
Boston
Everyone who works at Drift has a part in driving customer success. The goal of the Customer Success Team is to ensure our customers launch Drift successfully, adopt it into their organization, and achieve the results and value they want. We're looking to bring on an innovative and customer focused leader to support the success and growth of Drift customers with 1,000+ employees. This leader will be responsible for building and executing a team and a strategy for our enterprise success team in both our Boston and San Francisco locations. What youll be doing on the customer team at...
Customer Success
Boston
Don't quite see the role you're looking for? Send us your resume so we can keep you in the loop as we grow You can also keep up to date with the latest Drift news and events here! About Drift Drift is the world's leading conversational marketing and sales platform that helps businesses connect now with the customers who are ready to buy now. After justtwo years in market, the company has becomeone of the fastest growing SaaS companies of all-timeand was named to the Forbes Cloud 100, LinkedIn Top 50 Startups, Entrepreneur's Top Company Cultures, Boston BusinessJournal's Best...
Corporate Functions
Boston
Drift is seeking an Information Security Engineer to level up our Security Operations Center and lead the Security Incident Response Team. This role will provide hands-on expertise for all technical response activities and identify technology and process improvements to mature Drifts incident response capability. This high visibility role requires excellent communication and planning skills along with the ability to work with individuals and teams with varying security knowledge from across the organization. A successful candidate for this job will: Work with internal and external technical...
Corporate Functions
Boston
What youll be doing on the Sales team at Drift: Connect and consult with inbound leads and marketing generated opportunities Actively prospect new business opportunities Develop and manage a pipeline of Enterprise prospects/clients Drive complex deals from initial contact, all the way through to close within a fast paced sales environment Prepare and present software demos with prospects and guide them through the buying process Leverage sales management tools to track sales activities Build and manage a strong pipeline of prospective customers and work with management to...
Sales & Business Development
Boston
Drift recently acquired Siftrock, a Seattle-based company focused on email reply management in the marketing automation space. Siftrock will continue to sell its standalone service, but the technology will also be used to power Drift Assistant for sales reps and marketers. We are looking for an experienced Account Executive with an entrepreneurial mindset to sell the Siftrock product on the behalf of Drift. We plan to 3x the Siftrock business unit in 2019 so this specialized team will have a huge opportunity to make an impact right away. As an Siftrock Conversational Sales Advisor, you will...
Sales & Business Development
Boston
WHO WE ARE Drift is changing the way businesses buy from businesses. We put the customer at the center of everything we do and have enabled companies like MongoDB, Toast, Zenefits and Talkdesk to successfully move toward conversational marketing and selling. We're shaking up the traditional sales and marketing funnels and are looking for the right people to join us on our growth journey. THE TEAM The Small Medium Business Sales group here at Drift have a team-first mentality. They take pride in winning and growing as a team. Incredibly collaborative, innately motivated and invested in...
Sales & Business Development
Boston
WHO WE ARE Drift is changing the way businesses buy from businesses. We put the customer at the center of everything we do and have enabled companies like MongoDB, Toast, Zenefits and Talkdesk to successfully move toward conversational marketing and selling. We're shaking up the traditional sales and marketing funnels and are looking for the right people to join us on our growth journey. THE TEAM The Small Medium Enterprise Sales group here at Drift have a team-first mentality. They take pride in winning and growing as a team. Incredibly collaborative, innately motivated and invested in...
Sales & Business Development
Boston
The Drift Account Manager will focus on maintaining a defined portfolio of customer accounts. Responsibilities include a regular review cadence with each customer to talk through product performance, enhancement opportunities, recommended changes to playbooks, etc. You will also be responsible for retaining and expanding existing product installations to achieve your monthly sales quota. As a seasoned sales professional, it is critical that candidates be self-motivated and completely customer-centric. What you'll be doing as an Account Manager on the Sales team at Drift: Connect and consult...
Sales & Business Development
Boston
Drift is expanding our partnerships team for our first dedicated role to growing and nurturing our Strategic Alliances and Integration Partnerships.To-date, Drift has secured Strategic Alliances with companies like Marketo, LinkedIn, Outreach.io, and Demandbase (to name a few) and has over 30 integration partners with over 30 more in the works.The opportunity for you is to help build a $100M business unit from scratch with one of the fastest growing SaaS companies, ever. About the role: On a daily basis, you will be expected to own the following aspects of Drifts...
Sales & Business Development
Boston
At Drift we are customer centric to our core. Fun fact, our logo is a group of people surrounding a customer. We believe in doing things that dont scale and strive to provide an out of this world customer experience in SaaS. The goal of the Customer Advocate Team is to be the voice of our customers and drive change. Youll be the closest to the customer and interacting with them daily, so were leaning on you to identify and advocate for new features in our product. What youll be doing on the Customer Advocate team at Drift: Managing the frontlines by juggling customer...
Customer Success
Boston
Drift is looking for a Designer to join the Marketing team. We are a small, tight-knit, dynamic group of creators and makers and need someone who is eager to learn while collaborating on a variety of projects across media, digital, video, social, experiential and print. This is an ideal position for someone fresh out of school or recently so, looking to level up. This is an excellent opportunity to grow your skills, and learn by working closely with all departments to conceive and execute exciting and engaging creative. Drift is a tech company. Our brand is anything but....
Marketing
222 Berkeley St., 6th Floor
Boston, MA 02116

At Drift, we’re changing the way businesses buy from businesses. We’re creating a movement that values the power of customer conversation. We’re moving fast, laughing hard and loving every second of it.

Meet The Team

We’re a scrappy crew that learns something new everyday. We wear a lot of hats and are always ready to ship it. We’re jokers, we’re challengers, we’re explorers, but humble is how we roll.

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Blog

April 19, 2019
Editor’s Note: The following is a guest post from Atomic Reach. Interested in contributing content to the Drift blog? Email Gail Axelrod at gaxelrod@drift.com. The goal of artificial intelligence, machine learning and marketing automation is to allow you to handle repetitive (but incredibly valuable) tasks, so you can manage more complex projects that are more appropriate […]...
April 18, 2019
Editor’s Note: Each month, we’ll feature a conversation just like this with a CDR to learn more about how they use Drift to book meetings. This is the second article in this series. If you missed our first edition, you can catch up here. It’s no secret that selling a B2B SaaS product comes with […]...
April 17, 2019
 Today’s episode of Growth is all about testing. Matt Bilotti is joined by Drift’s growth tech lead Vignesh Mohankumar. Together Matt and Vig discuss the ins and outs of testing products. How should you test the products you’re building? When should you test? And equally important – when shouldn’t you test? Matt and Vig […]...
April 17, 2019
Today’s B2B buyer is in charge. And guess what? They’ve done a lot of research on you before ever coming to your website. So when they do come to your site, you need to give them the personalized experience they’ve come to expect in the consumer world. You can make this a reality by adopting […]...
April 16, 2019
Keeping a swipe file has been a game-changer for DG. It helps him come up with ideas and find patterns between ideas. If you don’t have a swipe file, you should definitely consider it. It’s so important, we named our show after the concept 😉 Get the Swipe File on Apple Podcasts, SoundCloud, Spotify, Stitcher, Google Play Music or […]...