101 - 250 employees
Series C
B2B
Communications
Marketing & Sales Tech
SaaS

Drift Company Overview

Drift is the world's leading conversational marketing and sales platform.

Customers use Drift to provide a modern buying experience for potential customers, generate more qualified leads, and dramatically accelerate the sales cycle.

Based in Boston, Massachusetts, Drift is a venture-backed company founded by serial marketing technology entrepreneurs David Cancel and Elias Torres.

Jobs at Drift

 
24 Jobs Listed
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Boston
WHO WE ARE Drift is changing the way businesses buy from businesses. We put the customer at the center of everything we do and have enabled companies like MongoDB, Toast, Zenefits and Talkdesk to successfully move toward conversational marketing and selling. We're shaking up the traditional sales and marketing funnels and are looking for the right people to join us on our growth journey. THE TEAM The Small Medium Business Sales group here at Drift have a team-first mentality. They take pride in winning and growing as a team. Incredibly collaborative, innately motivated and invested in...
Sales & Business Development
Boston
Come build the future of conversations & commerce At Drift, we create conversations that make our customers successful. We want engineers who are ready to tackle some of the most meaningful problems in the industryfrom building adaptive AI for bot-supported conversations, to designing next generation chat experiences, to bridging the gap between old and new ways to buy. We want you to join us as we change the global buying experience. You will: Steer the success of our product in our broad culture of autonomy. You have the authority and responsibility to make things happen! Become fluent...
Software Engineering/QA
Boston
Come build the future of conversations & commerce. At Drift, we create conversations that make our customers successful. We want engineers who are ready to tackle some of the most meaningful problems in the industryfrom building adaptive AI for bot-supported conversations, to designing next generation chat experiences, to bridging the gap between old and new ways to buy. We want you to join us as we change the global buying experience. You will: Steer the success of our product in our broad culture of autonomy. You have the authority and responsibility to make things happen! Become...
Software Engineering/QA
Boston
Product Designer About Drift Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the worlds leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is...
Product Management
Boston
Staff Product Manager About Drift Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the worlds leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres...
Product Management
Boston
About Drift Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the worlds leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading...
Marketing
Boston
At Drift we are customer-centric to our core. Fun fact, our logo is a group of people surrounding a customer. We believe in doing things that dont scale and strive to provide an out of this world customer experience in SaaS. The goal of the Customer Advocate Team is to be the voice of our customers and drive change. As an education specialist, you will be focused on learning the customers voice - what questions they have and how they best learn - and then taking that information to drive change and improve our knowledge base. What youll be doing on the team: In one...
Customer Success
Boston
Job Description The Sales Trainer will play a central role in ensuring our sales team is equipped to help our prospects buy Drift. This will include both onboarding new reps and leveling up the existing team. We expect our trainers to understand our broader sales strategy, identify areas to improve, design learning and certification experiences, and execute all the way through to full sales readiness. You should be prepared to share your work, and be able to measure the impact you are having on performance. You must learn from every cycle, and constantly improve your process...
Sales & Business Development
Boston
About Drift Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the worlds leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading...
Marketing
Boston
An outstanding opportunity to join one of the fastest growing technology companies in Boston in an entry level legal role that will allow you to be exposed to various parts of the business as we continue to scale the Company and expand and develop the legal organization as an important part of that growth. About you: You will be strongly customer centric and passionate about making a difference in your role. You will be a self-starter, self-motivated, able to think independently and at the same time want to continue to learn and develop your skill set. You will be a thinker...
Corporate Functions
Boston
At Drift we are customer centric to our core. Fun fact, our logo is a group of people surrounding a customer. We believe in doing things that dont scale and strive to provide an experience that is unparalleled in B2B SaaS each and every day. Drifts Operations team sits at the center of all of our customer-facing teams, and were looking for someone who can empower our rapidly growing Customer Success teams. We do our best to reduce the friction of handoffs, to empower CSMs with data on which customers are successful and which need help, to find our aha moment, and help our customers find...
Corporate Functions
Boston
Come build the future of conversations & commerce At Drift, we create conversations that make our customers successful. We want engineers who are ready to tackle some of the most meaningful problems in the industryfrom building adaptive AI for bot-supported conversations, to designing next generation chat experiences, to bridging the gap between old and new ways to buy. We want you to join us as we change the global buying experience. You will: Steer the success of our mobile apps in our broad culture of autonomy. You have the authority and responsibility to make things happen! Become...
Software Engineering/QA
Boston
Senior Software Engineer: Chatbot Authoring Tools (Backend or Full Stack) Ship real value daily, for your customers At Drift, we are working hard to grow the number of conversations people have to make our customers as successful as possible. Senior engineers at Drift push us further toward that goal by bringing their skills to bear on meaty technical challenges. You will work on projects that span technologies, systems, and processes where you will design, test, and ship phenomenal code every single day. You will continue to validate your abilities in architecture, design...
Software Engineering/QA
Boston
NLP Engineer Building bots and gaining insights from billions of chat messages At Drift, were raising the bar for natural language understanding and dialog management, developing systems that converse with humans for several minutes, and tools to deeply understanding what was said. To get there, we're inventing new AI frameworks, capable of exploiting multiple representations of meaning, maintaining coherent dialogue over many turns, and explaining their own decisions. Based on 8 years of research at MIT, and inspired by the human ability to acquire language from few...
Software Engineering/QA
Boston
About Drift Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the worlds leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading...
Customer Success
Boston
Senior Product Manager About Drift Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the worlds leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres...
Product Management
Boston
About you and what type of skills youll need: You often collaborate with senior engineers and business leaders across organizations and disciplines. You have an academic background inComputerScience or a related field. You have at least 1+years of experience as a software engineer, systems engineer, or DBA/ops engineer. Infrastructure: You have experience working with Cloud infrastructure like AWS. You understand the concept behind tools like Terraform, and the concept of "infrastructure as code" You have some experience with containers such as...
Software Engineering/QA
Boston
Don't quite see the role you're looking for? Send us your resume so we can keep you in the loop as we grow You can also keep up to date with the latest Drift news and events here! About Drift Drift is the world's leading conversational marketing and sales platform that helps businesses connect now with the customers who are ready to buy now. After justtwo years in market, the company has becomeone of the fastest growing SaaS companies of all-timeand was named to the Forbes Cloud 100, LinkedIn Top 50 Startups, Entrepreneur's Top Company Cultures, Boston BusinessJournal's Best...
Corporate Functions
Boston
Drift recently acquired Siftrock, a Seattle-based company focused on email reply management in the marketing automation space. Siftrock will continue to sell its standalone service, but the technology will also be used to power Drift Assistant for sales reps and marketers. We are looking for an experienced Account Executive with an entrepreneurial mindset to sell the Siftrock product on the behalf of Drift. We plan to 3x the Siftrock business unit in 2019 so this specialized team will have a huge opportunity to make an impact right away. As an Siftrock Conversational Sales Advisor, you will...
Sales & Business Development
Boston
The Drift Account Manager will focus on maintaining a defined portfolio of customer accounts. Responsibilities include a regular review cadence with each customer to talk through product performance, enhancement opportunities, recommended changes to playbooks, etc. You will also be responsible for retaining and expanding existing product installations to achieve your monthly sales quota. As a seasoned sales professional, it is critical that candidates be self-motivated and completely customer-centric. What you'll be doing as an Account Manager on the Sales team at Drift: Connect and consult...
Sales & Business Development
Boston
At Drift we are customer centric to our core. Fun fact, our logo is a group of people surrounding a customer. We believe in doing things that dont scale and strive to provide an out of this world customer experience in SaaS. The goal of the Customer Advocate Team is to be the voice of our customers and drive change. Youll be the closest to the customer and interacting with them daily, so were leaning on you to identify and advocate for new features in our product. What youll be doing on the Customer Advocate team at Drift: Managing the frontlines by juggling customer...
Customer Success
Boston
What youll be doing on the Sales team at Drift: Connect and consult with inbound leads and marketing generated opportunities Actively prospect new business opportunities Develop and manage a pipeline of Enterprise prospects/clients Drive complex deals from initial contact, all the way through to close within a fast paced sales environment Prepare and present software demos with prospects and guide them through the buying process Leverage sales management tools to track sales activities Build and manage a strong pipeline of prospective customers and work with management to...
Sales & Business Development
Boston
About Drift Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the worlds leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading...
Marketing
Boston
About Drift Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the worlds leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading...
Marketing
222 Berkeley St., 6th Floor
Boston, MA 02116

At Drift, we’re changing the way businesses buy from businesses. We’re creating a movement that values the power of customer conversation. We’re moving fast, laughing hard and loving every second of it.

Meet The Team

We’re a scrappy crew that learns something new everyday. We wear a lot of hats and are always ready to ship it. We’re jokers, we’re challengers, we’re explorers, but humble is how we roll.

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Blog

June 17, 2019
One week ago, something amazing happened. And I’m not talking about how I got to meet one of my idols at HYPERGROWTH London. You may have heard of him. The one. The only. Jimmy Chin 😱 OK, that was still awesome. But getting to meet Jimmy was really just the cherry on top of an […]...
June 17, 2019
Editor’s Note: This article was first published by Inc. here. People who know me (or who’ve been reading this column) know I’ve learned a lot from Charlie Munger and Warren Buffett. I particularly admire their mental model known as the Circle of Competence. Buffett and Munger initially developed the Circle of Competence to limit where to make financial investments (based on their […]...
June 14, 2019
On this episode of Operations, Sean goes back in time – to 2012, to be exact – when special guest Bala Balabaskaran first joined Salesforce as Vice President of Go to Market Technology and Operations. At the time, Salesforce was a $2 billion dollar startup going through hypergrowth. Sean and Bala talk about Salesforce’s operating […]...
June 14, 2019
We’ve said it before and we’ll say it again. Video is eating the world. When an in person meeting isn’t an option, there’s simply no better way to connect than over video. And this is especially true for cold outreach and prospecting. Video makes you human. It shows your personality and can instantly establish a […]...
June 13, 2019
I strongly believe that you can’t be your best self at work if you completely ignore your personal life. Which is why, as a sales manager, I encourage my team (and make it a priority for myself) to spend some time outside the office. But in order to do that, we have to build repeatable […]...